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Courtland Grand Hotel, Trademark Collection by Wyndham

4.0 star property
Hotel with an indoor pool, a short walk to Georgia State University

Photo gallery for Courtland Grand Hotel, Trademark Collection by Wyndham

Indoor pool, a heated pool, pool loungers
Premium bedding, in-room safe, desk, soundproofing
Lobby
Reception
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is AU$192
includes taxes & fees
1 June - 2 June

Explore the area

Map
165 Courtland Street NE, Atlanta, GA, 30303
  • Centennial Olympic Park
    ‪12 min walk‬
  • State Farm Arena
    ‪15 min walk‬
  • Georgia Aquarium
    ‪17 min walk‬
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed, Non Smoking, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing/Mobility, Roll-in Shwr)

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Accessible, Non Smoking (Hearing/Mobility, Roll-in Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Hearing/Mobility, Roll-in Shwr)

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Accessible, Non Smoking (Hearing/Mobility, Roll-in Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing, Tub w/Grab Bars)

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing, Tub w/Grab Bars)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking, Pool View

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Non Smoking, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Corner

Suite, 2 Queen Beds, Non Smoking, Corner

Suite, 2 Queen Beds, Non Smoking, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Non Smoking (Hospitality)

Premium bedding, in-room safe, desk, soundproofing

Suite, Non Smoking (Hospitality)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 3
  • 1 Single Murphy Bed

View all photos for Executive Suite, 1 King Bed, Accessible, Non Smoking (Hearing/Mobility, Tub w/Grab Bars)

Premium bedding, in-room safe, desk, soundproofing

Executive Suite, 1 King Bed, Accessible, Non Smoking (Hearing/Mobility, Tub w/Grab Bars)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing/Mobility, Tub w/Grab Bars)

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Accessible, Non Smoking (Hearing/Mobility, Tub w/Grab Bars)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Executive Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, soundproofing

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

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About the area

Atlanta

Courtland Grand Hotel, Trademark Collection by Wyndham places you in the centre of Atlanta, within just a 5-minute stroll of Georgia State University and within 15 minutes of Centennial Olympic Park. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .Fandangles Bar is open for dinner. Enjoy the gym and pool loungers. 99760 square feet (9268 square metres) of event facilities include 55 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this Downtown Atlanta hotel include World of Coca-Cola and State Farm Arena.

What's nearby

  • Centennial Olympic Park - 12 min walk - 1.0 km
  • State Farm Arena - 15 min walk - 1.3 km
  • Georgia World Congress Center - 17 min walk - 1.4 km
  • Georgia Aquarium - 17 min walk - 1.5 km
  • Mercedes-Benz Stadium - 3 min drive - 2.3 km

Getting around

  • Peachtree Center Station - 5 min walk
  • Atlanta Peachtree Station - 8 min drive
  • Atlanta, GA (FTY-Fulton County) - 13 min drive

Restaurants

  • ‪Trader Vic's - ‬5 min walk
  • ‪Tin Lizzy's Cantina - ‬5 min walk
  • ‪Peachtree Center Food Court - ‬7 min walk
  • ‪Gibney's Pub - ‬5 min walk
  • ‪Metro Café Diner and Bar - ‬5 min walk

About this property

Courtland Grand Hotel, Trademark Collection by Wyndham

Hotel with an indoor pool, a short walk to Georgia State University
Courtland Grand Hotel, Trademark Collection by Wyndham offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

Business amenities include a 24-hour business centre and 55 meeting rooms. Event space at this hotel measures 99760 square feet (9268 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Courtland Grand Hotel, Trademark Collection by Wyndham. For a fee, parking is available.

This Atlanta hotel is smoke free.

  • 763 guestrooms or units
  • 12 levels
  • 2 buildings
  • Conference rooms
  • 99760 sq ft of conference space
  • 9268 sq. m of conference space
  • Built in 1965
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Courtland Grand Hotel, Trademark Collection by Wyndham offers 763 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 48-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

This Atlanta hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, French, German, Korean, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 55 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 30 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fandangles Bar
  • The Market

Things to do

  • Gym
  • Heated pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 55 meeting rooms
  • Computer station
  • Conference centre (99,760 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Weight limit: 40 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 27.23 per accommodation, per night.
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 to 30 for adults and USD 5 to 30 for children
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Atlanta Downtown Sheraton
Sheraton Atlanta Downtown
Sheraton Hotel Atlanta Downtown
Sheraton Atlanta Downtown Hotel
Sheraton Atlanta
Atlanta Sheraton
Sheraton Atlanta Hotel
Courtland Grand Hotel Trademark Collection by Wyndham
Courtland Grand Hotel, Trademark Collection by Wyndham Hotel
Courtland Grand Hotel, Trademark Collection by Wyndham Atlanta

Frequently asked questions

What is the cancellation policy at Courtland Grand Hotel, Trademark Collection by Wyndham?

Courtland Grand Hotel, Trademark Collection by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtland Grand Hotel, Trademark Collection by Wyndham?

As of 4 May 2025, prices found for a 1-night stay for 2 adults at Courtland Grand Hotel, Trademark Collection by Wyndham on 1 June 2025 start from AU$149.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtland Grand Hotel, Trademark Collection by Wyndham?

Yep, Courtland Grand Hotel, Trademark Collection by Wyndham has valet parking with in/out privileges for USD 55 per day.

Does Courtland Grand Hotel, Trademark Collection by Wyndham have a pool?

Yep, and guests love it! Courtland Grand Hotel, Trademark Collection by Wyndham has a heated pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Courtland Grand Hotel, Trademark Collection by Wyndham a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Courtland Grand Hotel, Trademark Collection by Wyndham.

Is Courtland Grand Hotel, Trademark Collection by Wyndham family-friendly?

You bet! With amenities such as a deli and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Courtland Grand Hotel, Trademark Collection by Wyndham is a hit with families.

Does Courtland Grand Hotel, Trademark Collection by Wyndham serve breakfast?

Sure does, buffet breakfast is on offer daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Courtland Grand Hotel, Trademark Collection by Wyndham?

No, Courtland Grand Hotel, Trademark Collection by Wyndham does not offer an airport shuttle service.

Is there a bar or restaurant at Courtland Grand Hotel, Trademark Collection by Wyndham?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Courtland Grand Hotel, Trademark Collection by Wyndham?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Courtland Grand Hotel, Trademark Collection by Wyndham?

Dogs are welcome at Courtland Grand Hotel, Trademark Collection by Wyndham, with food and water bowls on offer. Just so you know, there's a weight limit of up to 18 kg per pet.

Courtland Grand Hotel, Trademark Collection by Wyndham Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1635 out of 4224 reviews
Rating 8 - Good. 832 out of 4224 reviews
Rating 6 - Okay. 631 out of 4224 reviews
Rating 4 - Poor. 470 out of 4224 reviews
Rating 2 - Terrible. 656 out of 4224 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Clarence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great.
Stayed 1 night in Jan 2025

2/10 Terrible

Taijahnique

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrival I was notified that my reservation was cancelled and I had to use a different card. My original price was changed and I was charged an additional $90 a night. This didn’t make any sense to me because I checked in mobility to secure my room. We were put wayyyy in the back of the hotel around 2 corners which had about 7 rooms on each side. The room was FILTHYYYYYYY. I have added photos. It was unmissable as soon as we walked in. Dirty sheets, stains on the carpet and dirt and marks on the bed skirt it was disgusting!!!! The entire building is severely outdated. Our room had mostly wood and it was big chips and chunks missing from the dresser, bathroom mirror as well at the bed frame falling apart! There were water stains leaking from the ceiling. The bathroom was missing the body wash so we weren’t provided with soap (luckily I was smart enough to pack some) And lastly the neighbors! The places us next to about 100 cheerleaders. And it wouldn’t have been a problem if they weren’t doing CHEERS IN THE HALLWAYS AT 1am as if this is a college dorm! It was so horrifying! The experience was terrible and the staff lacked professionalism. There was a middle aged feminine African American male working the main station, I don’t remember his name, but he was sooo unprofessional yelling at customers, rolling his eyes, walking back and forth instead of helping people check in. If I could give this place a negative it would be negative infinity.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nohemy

Stayed 2 nights in Jan 2025

10/10 Excellent

Mishiki, Lexington

Stayed 1 night in Jan 2025

6/10 Okay

JUAN PABLO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very spacious, but the coffee maker was missing the filter cup. I asked for a replacement and also coffee, and never got it. There was only shampoo and conditioner. I asked for body wash or a bar of soap, and did not receive it. I ended up going to the front desk and they gave me body wash.
Stayed 4 nights in Jan 2025

10/10 Excellent

Brandon

Stayed 1 night in Jan 2025

6/10 Okay

Brett

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
I didn't like that Breakfast was included but you get a $10 voucher, $10 hardly covers a coffee ....not proper advertising, hotel is dated but convienent
Stayed 3 nights in Jan 2025

6/10 Okay

Kristie, Medina

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Rooms were okay not super clean, staff was subpar not fantastic. valet parking was pricey and only option.
Stayed 1 night in Jan 2025

10/10 Excellent

Su Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Clemson University, bit away from all the traffic
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Hotel Relocation Without Notice

We were notified via email during check-in that we had been moved to a different hotel. We booked the hotel earlier, but at that time, we were not informed of any such changes. We specifically booked for a hotel near the exhibition venue for business purposes, but we were relocated to a hotel 30 minutes away. There has been no follow-up action, and we are really disappointed to hotels.com & the hotel.
Stayed 3 nights in Jan 2025

2/10 Terrible

Erin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Job Expedia and Bad Hotel

I was here for work. There were no other hotels available. There are charges on my card even though I paid in advance that have not been refunded and no one answers the phone. The entire thing feels like a scam and when I got in touch with the Expedia number, they were unable to help me. I needed to adjust the dates and did a group chat with Expedia as well and Was told that things were being handled. This has been a horrible experience and the worst part was that the hotel was dirty overbooked, and did not have the staff necessary to even answer the phone.
Stayed 7 nights in Jan 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Jan 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2024

6/10 Okay

Regis, CINCINNATI

Stayed 2 nights in Jan 2025

10/10 Excellent

Itsyourgirlj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great
Stayed 1 night in Jan 2025

4/10 Poor

Thomas

Travelled with family
Disliked: Staff & service, amenities
Stayed 2 nights in Jan 2025

10/10 Excellent

Roxana

Stayed 1 night in Jan 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Jessica

Travelled with partner
Close to stadium , carpet dirty
Stayed 2 nights in Jan 2025

10/10 Excellent

Adianez

Stayed 1 night in Jan 2025

10/10 Excellent

MARIO

Liked: Cleanliness
Ok
Stayed 1 night in Jan 2025

2/10 Terrible

John

Disliked: Cleanliness
Stayed 1 night in Jan 2025

6/10 Okay

Gary

Business traveller, Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities

Just... fine

The pictures posted online of this hotel are somewhat misleading, i.e., it looks much nicer than it actually is. The hotel seems quite outdated, as if things haven't been updated for decades. Elevator buttons weren't working, my room was minimally furnished and decorated (and not very pleasantly, at that), and room service didn't come the entirety of our stay. At one point I opted to place my garbage in the hallway to ensure it was taken out, which thankfully it was. Friends of mine had to request extra blankets due to how cold the hotel was, ultimately having to connect with the front desk in person due to their lack of response. Thermostats were set at unreasonably high temperatures just to make the rooms feel moderately comfortable. I wouldn't choose this hotel again unless I had to, e.g., if a conference I was attending chose it.
Stayed 4 nights in Jan 2025