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4.2 out of 5

"I stayed here for work purposes, my partner and two kids stayed first night, our room, was fresh smelling and clean, and ready on arrival, the lovely ... " More

By a verified traveller on Sun 16 Aug 2020

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Hotel Description

Atherton Hotel places you steps from Crystal Caves and within a 20-minute stroll of Hallorans Hill Conservation Park. Highlights at this hotel include free continental breakfast, a restaurant, and free self parking.

Free WiFi, flat-screen TVs, and coffee/tea makers are featured in all 18 rooms. Refrigerators and room service make in-room dining convenient. Hair dryers, irons/ironing boards, and desks are also available.

The bistro, Atherton Hotel Bistro, is open for lunch and dinner. At the hotel's own bar/lounge, you can stop for a drink. Added amenities include free WiFi in public areas and laundry facilities. Each morning free breakfast is served.

With a stay at this 3-star Atherton hotel, you'll be 18.3 km (11.4 mi) from Tinaroo Dam.

Studio Queen & Single

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Family

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Studio Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Atherton Hotel ratings based on 62 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Atherton Hotel

Everyone (40) Couples (7) Business (1) Family (12)
5 out of 5
I stayed here for work purposes, my partner and two kids stayed first night, our room, was fresh smelling and clean, and ready on arrival, the lovely lady who checked us in was so friendly and professional and made check in fast. I had dinner on Saturday night steak and salad, was the best cooked steak I have had in years. Absolutely recommend

Posted by , from Cooya beach Qld on 16 Aug. 2020

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Comment from Hotel Management

24 Aug. 2020 by Atherton Hotel

Thank you Melissa - great to hear that you enjoyed your stay! We do look forward to welcoming you back again.

3 out of 5
Room was comfortable. However on check in we were told buffet breakfast wasn't available and they had run out if breakfast packs. No alternative was offered. We asked what we were supposed to do for breakfast and were then offered one small pack between two of us. After expressing our disappointment we were offered discounted dinner (we had other plans) or a drink at the bar (not a viable alternative to breakfast). We were told the breakfast supplies had been ordered 2 weeks ago and it wasnt their fault they ran out. No apology or understanding if our point of view, just a ckaim that information in the website cant be changed so it still mentions breakfast. About 30 minutes after check in, management bought us 2 individual packs of cereal, juice boxes, a muesli bar and a muffin each to our room for breakfast. She did say sorry then, but reiterated it wasn't their fault because "they gave breakfast to the people who checked in before us".Our receipt was also for a lesser amount paid for by a different credit card. When asked the response was "that's because you paid through Expedia". I have never experienced this when booking online before...receipts have always matched the amount paid.

Posted by on 15 Aug. 2020

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Comment from Hotel Management

24 Aug. 2020 by Atherton Hotel

Dear Anonymous - thank you for your feedback. It is appreciated and we have taken on board all your comments. Moving forward we've put in place some new procedures to ensure this doesn't occur again.

5 out of 5
Great location. Crystal Caves just a few minutes walk across the road. Room was huge. Property was nice and spacious and clean. Onsite parking at the rear of the hotel was a bonus. Will definitely stay again.

Posted by , from Towsville on 10 Aug. 2020

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Comment from Hotel Management

10 Aug. 2020 by Atherton Hotel

Thank you Jackie - we will look forward to welcoming you back! We appreciate your positive feedback.

5 out of 5

Posted by on 26 Jul. 2020

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Comment from Hotel Management

27 Jul. 2020 by The Atherton Hotel

Thank you!

4 out of 5

Posted by on 4 Jul. 2020

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Comment from Hotel Management

6 Jul. 2020 by Atherton Hotel

Thank you!

4 out of 5
Clean rooms and friendly staff and willing to accomodate change in arrival times. Lack of soap in rooms was a bit of a disappointment.

Posted by on 21 Jun. 2020

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Comment from Hotel Management

22 Jun. 2020 by The Atherton Hotel

Good morning, we're happy to hear that overall you enjoyed your stay. Due to Covid-19 we no longer keep soap in guest rooms although it is available in reception. I apologise that we forgot to ask you upon arrival, if you required toiletries. We appreciate you taking the time to provide your feedback.

4 out of 5

Posted by on 25 Feb. 2020

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4 out of 5
We stayed in the family room, super comfy beds in a quiet spacious room. We all had a great sleep.

Posted by on 23 Dec. 2019

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Comment from Hotel Management

23 Dec. 2019 by Atherton Hotel

Thank you - we're glad you enjoyed your stay!

5 out of 5
10% discount for dining in bistro. Free laundry was ideal.

Posted by on 10 Dec. 2019

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Comment from Hotel Management

11 Dec. 2019 by Atherton Hotel

Thank you! Glad you enjoyed dining with us and there will always be laundry to be done!!

5 out of 5

Posted by on 30 Nov. 2019

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Comment from Hotel Management

4 Dec. 2019 by Atherton Hotel

Many thanks! Glad you enjoyed your stay.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Atherton Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Self parking is free. This 3-star Atherton hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Wedding services available
  • Pool or billiards table
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (93.6 km / 58.2 mi)
  • Train station: Tolga Station (5.9 km / 3.7 mi)
  • Parking: Free self parking

Room Amenities

Atherton Hotel offers 18 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 9 AM.

Atherton Hotel Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

Atherton Hotel Bistro - This bistro serves breakfast only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

The guestrooms and property amenities at this hotel are not accessible to wheelchairs at this time.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available.

  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atherton Hotel
  • Hotel Atherton
  • Atherton Hotel State College
  • Atherton Hotel Hotel
  • Atherton Hotel Atherton
  • Atherton Hotel Hotel Atherton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.