6/10 Okay
Joanne
Travelled with family
30 Sept 2025
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was initially very pleased with the check-in process and helpfulness of the front desk personnel. However, the room is another story. As mentioned by other reviews, it was severely lacking. I can understand having a small room but there were other issues. There was one bath towel and one smaller towel by the sink for two of us. No bath mat for the floor and no tissues. We asked the front desk at 4 o’clock for more towels and was told we were out of luck because housekeeping had already left for the day. I was shocked to see the condition of the one bath towel. It was worn in several areas. There was one non-fitted sheet and one thin cover on the bed. The mattress was disgusting. The floor in the breakfast area was dirty. As others have suggested, the company needs to spend a good amount to fix up this hotel to better standards for the amount it charges. We paid $225 USD plus $20 tax per night. The one big factor it has going for it is the location, but I would rather have stayed further from the Parthenon and had better hotel accommodations. They have signs in the lobby that they have received excellent reviews, but this must’ve been from many years ago. Recommend trying to find another hotel until this one is upgraded.
Joanne
Stayed 2 nights in Sep 2025