2/10 Terrible
Katie
Travelled with family
15 June 2025
Liked: Cleanliness, property conditions & facilities
After spending a great night in Astoria and enjoying a beautiful sunset from our room. We woke up the next morning to find breakfast completely picked over. We left for a soccer tournament in Seaside and the hotel called us on the way letting us know we have to move rooms because there’s a leak below us and they need to get the maintenance guys into our bathroom. I asked them to please wait until I could get back to the room to pack our things in 2 hours. They said that was okay, so I rushed back - only to be told we no longer had to move rooms! The leak repair could wait until we checked out. I asked why no one called to let me know, and they had no response. It was a complete waste of my time and money, so I asked what they were going to do to compensate us for the hassle and miscommunication. They offered me 5k IGH points and that was it. I was so furious by the whole experience that I cancelled the second night and booked elsewhere. It was absurd and we will never stay there again
Katie
Stayed 2 nights in Jun 2025
