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Candlewood Suites Asheville Downtown by IHG

2.5 star property

Photo gallery for Candlewood Suites Asheville Downtown by IHG

Property amenity
Interior
Desk, blackout curtains, soundproofing, iron/ironing board
Indoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$201
includes taxes & fees
29 Mar - 30 Mar

Explore the area

View map
49 TUNNEL ROAD, Asheville, NC, 28805
  • Place, Harrah's Cherokee Center - Asheville
    ‪2 min drive‬
  • Place, Asheville Mall
    ‪2 min drive‬
  • Place, The Orange Peel
    ‪2 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Mountain View

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Mountain View

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Mountain View

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(23 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio Suite, 2 Queen Beds

Room amenity

Premium Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mountain View

Room amenity

Studio Suite, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(29 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Fairfield Inn & Suites by Marriott Asheville Tunnel Road

Asheville
  • Pool
  • Spa pool
  • Breakfast included
  • Parking included
4.7 out of 5, Exceptional, 1,004 reviews
The price is AU$168
includes taxes & fees
22 Mar - 23 Mar
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About the area

Asheville

Candlewood Suites Asheville Downtown by IHG places you in the heart of Asheville, steps from Innsbruck Mall and 1.8 km (1.1 mi) from Buncombe County Courthouse. Highlights at this hotel include an indoor swimming pool, free self-parking and a 24-hour gym. .Lux Lounge is the hotel's own rooftop bar. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. .Attractions within a 10-minute drive of this Asheville hotel include The Orange Peel and Harrah's Cherokee Center - Asheville.

What's nearby

  • Innsbruck Mall - 1 min walk - 0.2 km
  • Harrah's Cherokee Center - Asheville - 2 min drive - 2.7 km
  • Asheville Mall - 2 min drive - 1.8 km
  • The Orange Peel - 2 min drive - 2.7 km
  • Wicked Weed Brewing - 2 min drive - 2.7 km

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Panda Express - ‬2 min walk
  • ‪Cook Out Burgers - ‬18 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Burger King - ‬3 min walk

About this property

Candlewood Suites Asheville Downtown by IHG

Candlewood Suites Asheville Downtown by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. A rooftop terrace, barbecue grills, and coffee/tea in common area are also featured at the business-friendly Candlewood Suites Asheville Downtown by IHG. Self parking is free.

This Asheville hotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 5 levels
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Candlewood Suites Asheville Downtown by IHG offers 103 air-conditioned accommodations with complimentary bathrobes and a hairdryer. 50-inch LED televisions come with cable channels. Bathrooms include baths or showers.

This Asheville hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lux Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candlewood Stes Downtown
Candlewood Suites Asheville Downtown
Candlewood Suites Asheville Downtown by IHG Hotel
Candlewood Suites Asheville Downtown an IHG Hotel
Candlewood Suites Asheville Downtown by IHG Asheville
Candlewood Suites Asheville Downtown by IHG Hotel Asheville

Frequently asked questions

What is the cancellation policy at Candlewood Suites Asheville Downtown by IHG?

Candlewood Suites Asheville Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Asheville Downtown by IHG?

As of 16 Mar 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Asheville Downtown by IHG on 29 Mar 2026 start from AU$201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Asheville Downtown by IHG?

Yep, Candlewood Suites Asheville Downtown by IHG has a free self car park.

Does Candlewood Suites Asheville Downtown by IHG have a pool?

Candlewood Suites Asheville Downtown by IHG has an indoor pool.

Is Candlewood Suites Asheville Downtown by IHG family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Candlewood Suites Asheville Downtown by IHG is a hit with families.

Is there a free airport shuttle available at Candlewood Suites Asheville Downtown by IHG?

No, Candlewood Suites Asheville Downtown by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Asheville Downtown by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Candlewood Suites Asheville Downtown by IHG?

Furry friends are welcome at Candlewood Suites Asheville Downtown by IHG, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Candlewood Suites Asheville Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 443 out of 626 reviews
Rating 8 - Good. 112 out of 626 reviews
Rating 6 - Okay. 28 out of 626 reviews
Rating 4 - Poor. 17 out of 626 reviews
Rating 2 - Terrible. 26 out of 626 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, pet friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Trakecha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Clean, new and the room was ... Roomy
Stayed 2 nights in Dec 2025

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Property was noisy at night.
Stayed 1 night in Dec 2025

10/10 Excellent

Chelsie

Stayed 4 nights in Dec 2025

10/10 Excellent

Muriel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms and nice staff
Stayed 2 nights in Dec 2025

8/10 Good

Mily Ines

Stayed 2 nights in Nov 2025

10/10 Excellent

Everardo

Stayed 1 night in Nov 2025

10/10 Excellent

Christian

Stayed 2 nights in Nov 2025

10/10 Excellent

Jamie

Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and cleaning crew was top notch!
Stayed 3 nights in Nov 2025

2/10 Terrible

Neil

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Had to wait on staff at front desk , got keys to the wrong riom and went into a used room , then the keys to the correct room were uncharged and then there were a lot of bums hanging out in the lobby and front. :)
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Stayed 1 night in Nov 2025

8/10 Good

Julia

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Everything about the stay was good, but with one MAJOR exception. The refrigerator had recently been cleaned with an almost unbearably awful, toxic smelling cleanser. I was only there for one night, but the smell permeated all my food, and even my blue ice. The same cleanser had also been used in another Candlewood Suites room in Memphis, but this time in the lobby and the bathroom. This must be a chemical used company wide, and it NEEDS TO BE REMOVED.
Stayed 1 night in Nov 2025

6/10 Okay

Hugh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wife and I woken up several times by other guests on the same floor and above.
Stayed 1 night in Nov 2025

8/10 Good

William

Liked: Amenities
.
Stayed 2 nights in Nov 2025

4/10 Poor

Brittiney

Business traveller
Disliked: Cleanliness, property conditions & facilities
Upon check in Kay at the front desk was wonderful. She truly is the unsung hero of this property. She is the best balance of grace and patience. I get in my room and there is blood everywhere, fresh fried blood. On the fridge, plates, bed sheets and bottom of the bed. Kay came up at 2:30am to change my bed sheets. I didn't gonto another room because the size room i needed wasnt available. The next morning I had a nice exchange with Dulce in the front. Very nice lady. Before I could get the manager name to bring to their attention about the conditions of my room I received via check in, I was accosted by this woman who was also behind the counter. Very rude, loud, condescending. Turns out she's the manager, Marlene. Marlene needs a new job because she clearly hate her job. I do not recommend this hotel. I had great encounters with other staff members but house keeping is lacking and so is management.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tori

Stayed 1 night in Oct 2025

10/10 Excellent

melanie

Stayed 2 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
The room was clean and staff was nice and gym was great and decorated awesome the indoor pool Hottub was great addition great locations to all outback right across street which was great location and bar only negative is the rooms were very dark and there was a big gap up underneath door going out of room which I didn’t like
Stayed 1 night in Nov 2025

4/10 Poor

Jason

Travelled with partner
Only would clean room one time in a week and it was only a partial clean. Had to go to desk all of the time for toilet paper and towels. One evening desk clerk was really rude when we asked for more towels. It’s a cheap hotel I guess but people need to be better.
Stayed 7 nights in Nov 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Aaron

Stayed 3 nights in Nov 2025

8/10 Good

kalpesh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Gina

The room was great. The only things I would suggest is having a fry pan and maybe one other recliner and a table. But not needed aside from the pan. Loved the once a week clean.
Stayed 4 nights in Oct 2025