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Four Points by Sheraton Asheville Downtown

3.0 star property

Photo gallery for Four Points by Sheraton Asheville Downtown

Breakfast served
Lobby lounge
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$143
includes taxes & fees
25 May - 26 May

Explore the area

View map
22 Woodfin St, Asheville, NC, 28801
  • Place, Pack Square
    ‪5 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪12 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(88 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(151 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Asheville

Four Points by Sheraton Asheville Downtown puts you in the heart of Asheville, within steps of Thomas Wolfe Memorial and Asheville Masonic Temple. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Chop House, is open for breakfast. 2400 square feet (223 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas and a gym. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Downtown Asheville hotel include Harrah's Cherokee Center - Asheville and Blue Ridge Parkway Asheville Entrance.

What's nearby

  • Thomas Wolfe Memorial - 2 min walk - 0.2 km
  • Pack Square - 5 min walk - 0.4 km
  • Harrah's Cherokee Center - Asheville - 6 min walk - 0.5 km
  • Fired Up Creative Lounge Ashville - 9 min walk - 0.8 km
  • The Orange Peel - 12 min walk - 1.1 km

Getting around

  • Asheville Regional Airport (AVL) - 20 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Old Europe Pâtisserie - ‬6 min walk
  • ‪Mellow Mushroom - ‬5 min walk
  • ‪Dssolvr - ‬7 min walk
  • ‪Twisted Laurel Downtown Asheville - ‬6 min walk

About this property

Four Points by Sheraton Asheville Downtown

There's a restaurant on site. WiFi is free in public spaces. A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. A fitness centre, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Asheville Downtown. Self parking is free. You'll have access to the indoor pool at a partner property.

This 3-star Asheville hotel is smoke free.

  • 150 guestrooms or units
  • 5 levels
  • Conference rooms
  • 2400 sq ft of conference space
  • 223 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Four Points by Sheraton Asheville Downtown offers 150 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Breakfast included
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includes taxes & fees
25 May - 26 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A restaurant

Restaurants on site

  • Chop House

Things to do

  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 20 for adults and USD 5 to 20 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a deadbolt lock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Asheville Downtown?

Four Points by Sheraton Asheville Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Asheville Downtown?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Asheville Downtown on 25 May 2026 start from AU$143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Asheville Downtown?

Yep, Four Points by Sheraton Asheville Downtown has a free self car park and free RV/bus/truck parking.

Does Four Points by Sheraton Asheville Downtown serve breakfast?

Yep, full breakfast is offered on weekdays between 7:00 AM and 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Four Points by Sheraton Asheville Downtown?

No, Four Points by Sheraton Asheville Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton Asheville Downtown?

Yep, you can grab a meal at Four Points by Sheraton Asheville Downtown's onsite restaurant.

What time are check-in & check-out at Four Points by Sheraton Asheville Downtown?

Check-in begins at 3:00 PM. Check-out time is noon.

Four Points by Sheraton Asheville Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1003 reviews
Rating 8 - Good. 296 out of 1003 reviews
Rating 6 - Okay. 120 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Courteous staff & a clean room. Great pricey& location.
Stayed 5 nights in Feb 2026

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities
The hotel was nice but really stood out to me was the staff who went out of their way to accommodate us and sho we genuine hospitality to all us old hippies in town for the week of Billy strings, can't wait to stay their again at next year run!!!! THANK YOU 😊
Stayed 7 nights in Feb 2026

10/10 Excellent

Mengxu

Stayed 4 nights in Nov 2025

10/10 Excellent

Perry

Liked: Cleanliness, property conditions & facilities
Had a wonderful time here again!
Stayed 5 nights in Feb 2026

10/10 Excellent

Stephani

Liked: Cleanliness, staff & service
For the price, the place was clean, the staff were friendly, and the location was great. I can be picky, but like a deal... this worked out great. The hotel is dated, and the elevators take a minute, but they do a good job.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ian

Stayed 5 nights in Feb 2026

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everyone encounter at the hotel was top notch. Desk, restaurant/bar. Great stay. Thank you.
Stayed 5 nights in Feb 2026

8/10 Good

Karen

Stayed 1 night in Feb 2026

6/10 Okay

Paige

Travelled with partner
Disliked: Property conditions & facilities
Staff was friendly and responsive. Check in was smooth and easy. Hotel is close to downtown and an easy walk to Harrah’s. Rooms are shabby and desperately in need of updating. Don’t have high expectations and you won’t be disappointed.
Stayed 5 nights in Feb 2026

6/10 Okay

Angela

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location, easy (often steep hilly) walking distance to downtown and Harrahs. The staff was great, kind and welcoming. This is a good, budget friendly, no frills place for Asheville. We were told on night 3 that housekeeping had to be requested, still took 2 days for fresh towels and trash to be taken out but beds were left unmade and no bathroom cleaning. Hot water was scace one day, but probably an influx of guests. Elevators are slow, but not a deal breaker. Expected a bit more from a Sheraton, but overall safe and decent place to sleep.
Stayed 5 nights in Feb 2026

6/10 Okay

Peter

Check in wait was almost 15 minutes, trash was left in the hallways and the rooms are worn
Stayed 1 night in Feb 2026

10/10 Excellent

Jeremy

Stayed 1 night in Feb 2026

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Clean room, the staff was very helpful & friendly. We have stayed here numerous times & love it.
Stayed 1 night in Feb 2026

10/10 Excellent

Eden

Stayed 1 night in Feb 2026

8/10 Good

Zachary

Stayed 1 night in Feb 2026

8/10 Good

Edward

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Staff was friendly. Chair in room had torn arms. No light on bedside case. 2 remotes..why?
Stayed 1 night in Feb 2026

10/10 Excellent

Seth

Stayed 1 night in Feb 2026

6/10 Okay

Michael

Stayed 3 nights in Jan 2026

8/10 Good

Kelly

Stayed 1 night in Jan 2026

4/10 Poor

Natalie, Charlotte

Stayed 5 nights in Jan 2026

10/10 Excellent

John

Stayed 1 night in Dec 2025

10/10 Excellent

Deanna

Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Stayed 1 night in Jan 2026

8/10 Good

Krysten

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Clean room and friendly staff.
Stayed 1 night in Jan 2026

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very pleasant staff.
Stayed 2 nights in Jan 2026

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