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Haywood Park Hotel, an Ascend Collection Hotel

2.5 star property
Art Deco hotel with full-service spa and fitness centre

Photo gallery for Haywood Park Hotel, an Ascend Collection Hotel

Lobby
Lobby sitting area
Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub
Meeting facility
Lunch, dinner, brunch served; French cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
The current price is AU$222
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
1 Battery Park Ave, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪3 min walk‬
  • The Orange Peel
    ‪8 min walk‬
  • Biltmore Estate
    ‪9 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Accessible (Transfer Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Accessible (Transfer Shower)

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Master King Bed with Sofa Bed, Single Person Jetted Tub, Pet Friendly

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Master King Bed with Sofa Bed, Single Person Jetted Tub, Pet Friendly

9.6 out of 10
Exceptional
(34 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
Fridge
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub

Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub

Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
  • 111 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe City View Suite, 1 King Bed with Sofa Bed, Separate Living/Ding Area, Shower only

Deluxe City View Suite, 1 King Bed with Sofa Bed, Separate Living/Ding Area, Shower only

Deluxe City View Suite, 1 King Bed with Sofa Bed, Separate Living/Ding Area, Shower only

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
  • 91 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 2 Queen Beds (Garden Tub, Sep. Shower, Pet Friendly)

Superior Suite, 2 Queen Beds (Garden Tub, Sep. Shower, Pet Friendly)

Superior Suite, 2 Queen Beds (Garden Tub, Sep. Shower, Pet Friendly)

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
  • 70 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only)

Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only)

Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
  • 87 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Master King Bed with Sofa Bed, Accessible, Pet Friendly, Shower only

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Master King Bed with Sofa Bed, Accessible, Pet Friendly, Shower only

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa Bed, Garden Tub/Separate Shower, Pet Friendly

Superior Suite, 1 King Bed with Sofa Bed, Garden Tub/Separate Shower, Pet Friendly

Superior Suite, 1 King Bed with Sofa Bed, Garden Tub/Separate Shower, Pet Friendly

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, No Sitting Area, Shower only

Standard Room, 2 Queen Beds, No Sitting Area, Shower only

Standard Room, 2 Queen Beds, No Sitting Area, Shower only

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Shower only

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Shower only

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Asheville

Haywood Park Hotel, an Ascend Collection Hotel places you in the centre of Asheville, steps from Grove Arcade and within a short 5-minute stroll of Harrah's Cherokee Center - Asheville. Highlights at this Art Deco hotel include a full-service spa, a restaurant and a bar/lounge. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Isa's French Bistro, serves French cuisine and is open for brunch, lunch and dinner. 4 meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Cooked-to-order breakfast is available at weekends between 9:00 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute drive of this Downtown Asheville hotel include Basilica of Saint Lawrence and Blue Ridge Parkway Asheville Entrance.

What's nearby

  • Grove Arcade - 1 min walk - 0.2 km
  • Harrah's Cherokee Center - Asheville - 3 min walk - 0.3 km
  • Wicked Weed Brewing - 8 min walk - 0.7 km
  • The Orange Peel - 8 min walk - 0.7 km
  • Biltmore Estate - 9 min drive - 7.3 km

Getting around

  • Asheville Regional Airport (AVL) - 19 min drive

Restaurants

  • ‪Tupelo Honey - ‬1 min walk
  • ‪Rankin Vault Cocktail Lounge - ‬2 min walk
  • ‪High Five Coffee - ‬2 min walk
  • ‪Chai Pani - ‬1 min walk
  • ‪The Bier Garden - ‬1 min walk

About this property

Haywood Park Hotel, an Ascend Collection Hotel

Art Deco hotel with full-service spa and fitness centre
Haywood Park Hotel, an Ascend Collection Hotel offers its guests a full-service spa and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 4 meeting rooms are available. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Haywood Park Hotel, an Ascend Collection Hotel. Parking is available for a fee.

This Art Deco Asheville hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 4 levels
  • Built in 1923
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Haywood Park Hotel, an Ascend Collection Hotel offers 48 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 43-inch plasma televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: USD 15 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Isa's French Bistro

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Shopping centre

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1923
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 25.00 for adults and USD 10.00 to 15.00 for children
  • Valet parking fee: USD 19.00 per day (in/out privileges)
  • Pet fee: USD 60 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Haywood Hotel
Haywood Park
Haywood Park Asheville
Haywood Park Hotel
Haywood Park Hotel Asheville
Park Haywood
Hotel Haywood Park
Haywood Park Hotel
Haywood Park Hotel, Ascend Hotel Collection Hotel
Haywood Park Hotel, Ascend Hotel Collection Asheville
Haywood Park Hotel, Ascend Hotel Collection Hotel Asheville

Frequently asked questions

What is the cancellation policy at Haywood Park Hotel, an Ascend Collection Hotel?

Haywood Park Hotel, an Ascend Collection Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Haywood Park Hotel, an Ascend Collection Hotel?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Haywood Park Hotel, an Ascend Collection Hotel on 21 Sept 2025 start from AU$221.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Haywood Park Hotel, an Ascend Collection Hotel?

Yep, Haywood Park Hotel, an Ascend Collection Hotel has covered valet parking with in/out privileges for USD 19.00 per day.

Is there a spa on site at Haywood Park Hotel, an Ascend Collection Hotel?

Yep, there is an onsite spa at Haywood Park Hotel, an Ascend Collection Hotel. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

What makes Haywood Park Hotel, an Ascend Collection Hotel a romantic place to stay?

Couples spa treatments and romance packages, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Haywood Park Hotel, an Ascend Collection Hotel.

Does Haywood Park Hotel, an Ascend Collection Hotel serve breakfast?

You bet, cooked-to-order brekkie is available at weekends between 9:00 AM and 1:00 PM.

Is there a free airport shuttle available at Haywood Park Hotel, an Ascend Collection Hotel?

No, Haywood Park Hotel, an Ascend Collection Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Haywood Park Hotel, an Ascend Collection Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Haywood Park Hotel, an Ascend Collection Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Haywood Park Hotel, an Ascend Collection Hotel?

Dogs are welcome at Haywood Park Hotel, an Ascend Collection Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Reviews

Haywood Park Hotel, an Ascend Collection Hotel Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 709 out of 1010 reviews
Rating 8 - Good. 185 out of 1010 reviews
Rating 6 - Okay. 63 out of 1010 reviews
Rating 4 - Poor. 34 out of 1010 reviews
Rating 2 - Terrible. 19 out of 1010 reviews

Reviews

10/10 Excellent

Caryn, Marietta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided to stay at this historic property vs normally staying outside of Asheville and it did not disappoint! The location is central to all that downtown Asheville has to offer within a few short steps. The property was beautiful and we appreciated the charming touches from the old department store. The rooms were perfect for our family of 4 with plenty of space, a large bathroom with an additional sink area outside the bathroom as well as a wet bar, and a rollaway was provided too. The staff was beyond accommodating and friendly as we were also dealing with an unanticipated car issue. Each valet attendant was even more helpful than the one before, especially John. We look forward to returning again and supporting Asheville as it continues to recover and welcome back visitors.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pat

Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute and comfy hotel

In the downtown area. Can walk everywhere. Parking is valet but we didn’t need our car, we walked. Valet was very fast when checking out. Hotel staff was very friendly and helpful. Rooms were clean, a little outdated as far as no USB connectors in room. No on site breakfast or coffee but they have machines in the rooms and plenty of food options around the area.
Stayed 2 nights in Jun 2025

10/10 Excellent

Makenzie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, historic location, great staff, beautiful room, spacious, clean and reasonably priced for the area and room.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Jennings

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location, close to shops, bars, restaurants. The rooms are big and the bed was very comfortable. I didn't have the chance to go, but there is a bar/restaurant on the first floor.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great stay in prime Asheville location. So much available stepping onto the street and exploring city on foot. Clean, luxurious room and great service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nancy, UTICA

Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location and the hotel itself has such a great history.
Stayed 1 night in Jun 2025

6/10 Okay

Melissa

Travelled with pets
Liked: Cleanliness
I really appreciated how friendly the staff were during my stay! It was fantastic to have the flexibility of taking my car in and out of valet without any extra charges. My room was spacious and comfortable, although there were a few cosmetic details that could use a little attention during room inspections. I loved that the hotel is pet-friendly! However, I did notice that the relief areas for pets are a bit far—about 2-3 blocks away—which made it a little tricky to walk them early in the morning or late at night as it can be unsafe. One thing I struggled with was the key card system; I had to get my room key replaced twice. I know Asheville is facing some challenges right now, and I really hope things turn around soon because it’s such a beautiful city! ♥️
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Very spacious room and very comfortable. Close to all downtown places. We enjoyed our stay very much.
Stayed 5 nights in Jun 2025

10/10 Excellent

Benjamin

Stayed 2 nights in May 2025

8/10 Good

zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, old department store from the 20’-70’s. Very nostalgic inside. Even when the elevator door opens it tells you which “department” you’re in. 2nd floor was men’s wear! Hotel is extremely well located, within a block or two to many restaurants, shops, nightlife, etc. Room was tastefully decorated and huge with two queens, a couch, and a chair! Bathroom was gigantic as well with a TV! The room did lack in some amenities, however. We received a tiny amount of soap and shampoo for shower. You have to go to front desk for ice. Our room had no ice bucket. There was not a coffee maker in room and the vending area had a tiny Keurig which had no regular coffee pods. There were only two paper cups to use in room. Overall, we enjoyed our stay and would come again.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Best hotel I have ever stayed. Really close to the convention center and friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

J. Michael

Liked: Amenities
The staff was amazing! Jam, Jenna, Jackson and Matt were some of the friendliest and helpful I’ve ever met! These guys are super stars! Thank you! The property is amazing and decorated perfectly! It’s truly stunning. The room was clean and neat and every amenity worked as it should. It was a joy staying in such a well manicured facility. The only negative to this stay was the water temperature. I’m not sure if they were having difficulties or the water heater isn’t big enough but the temperature in the shower or tub never got above luke warm at any time. I spoke to a few other guests on my floor and they said the same thing. It’s not a deal-breaker by any stretch but after a long day of walking and playing it’d be nice to take a hot shower.
Stayed 2 nights in Jun 2025

8/10 Good

Renita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and spacious. Located conveniently downtown with access to many shops and restaurants within walking distance. Overall, pleasant stay. Would recommend putting microwaves in the rooms so guest doesn’t have to go to the area by the vending machines in the lobby just to access a microwave. On another note, there was no access to WiFi and no communication surrounding the outage or restoration ETA. Also, it’s a busy place and it would be nice to not have to have more than one person valeting vehicles to minimize confusion and delays.
Stayed 3 nights in May 2025

10/10 Excellent

Ruschelle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Jun 2025

8/10 Good

James

Travelled with partner
Disliked: Amenities, property conditions & facilities
This used to be our favorite place to stay when visiting Asheville and where we stayed for our honeymoon 20 years ago. We have been back several times since then and spent our 20th anniversary there last weekend. For the most part, the previous stays have been very nice. The hotel looks like it has not had any significant updates since we first went there. Even the furniture looked the same. The mattress on the bed was in poor shape and slanted towards the middle and had no box spring for support. The shower had very poor water pressure and was luke warm at best (as was the water in the tub) when the dial was turned all the way to hot. We notified the staff several times about the shower and maintenance may have been sent, but with no appreciable improvement to the water pressure or temperature. There were some other issues, but minor in comparison to the water issue. We will most likely stay at a different hotel or rent an air bnb our next trip to Asheville which is a shame because we have had great experiences at the Haywood Park Hotel in the past.
Stayed 3 nights in May 2025

10/10 Excellent

Elissa

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and cool building, great rooms, awesome location
Stayed 1 night in May 2025

10/10 Excellent

Karen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful hotel which was once a department store - cleverly decorated and huge rooms - we loved staying there in walking distance of all kinds of restaurants and shops. Only thing disappointing was their restaurant wasn’t open and there was no pool. Excellent stay will return again. Valet was superb!!
Stayed 2 nights in May 2025