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Hotel Casa Carmina

4.0 star property
Hotel with a restaurant, steps from San Jose el Viejo Ruins

Photo gallery for Hotel Casa Carmina

Exterior
Exterior
Standard Double Room, Courtyard View
Exterior
Reception

Popular amenities

  • Parking available
  • Breakfast available
  • Pet-friendly
  • Spa
  • 24/7 front desk
  • Room service

Explore the area

Map
9a Calle Poniente No. 17, Antigua Guatemala, Sacatepéquez
  • Central Park
    ‪8 min walk‬
  • Antigua Guatemala Cathedral
    ‪10 min walk‬
  • Santa Catalina Arch
    ‪13 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Double Room, Courtyard View

1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Standard Double Room, Courtyard View

8.8 out of 10
Excellent
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Tempur-Pedic bed
Ceiling fan
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Tempur-Pedic bed
Ceiling fan
Premium bedding
  • 35 sq m
  • Sleeps 6
  • 3 Double Beds

About the area

Antigua Guatemala

Hotel Casa Carmina puts you in the heart of Antigua Guatemala, steps from San Jose el Viejo Ruins and within a 10-minute stroll of Central Park. Highlights at this hotel include a restaurant and in-room Smart TVs. .A pampering day can include deep-tissue massages and Swedish massages. 861 square feet (80 square metres) of event facilities include meeting rooms and conference space, and other business amenities include coworking space. Plus you'll find free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also RV/bus/truck parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Antigua Guatemala hotel include Antigua Guatemala Cathedral and Church of San Francisco.

What's nearby

  • Central Park - 8 min walk - 0.7 km
  • Antigua Guatemala Cathedral - 10 min walk - 0.8 km
  • Antigua Market - 13 min walk - 1.1 km
  • Santa Catalina Arch - 13 min walk - 1.1 km
  • Casa Santo Domingo Museum - 16 min walk - 1.4 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 74 min drive

Restaurants

  • ‪Samsara - ‬8 min walk
  • ‪Reilly's Irish Tavern - ‬6 min walk
  • ‪Hector’s Bistro - ‬8 min walk
  • ‪Artista De Cafe - ‬2 min walk
  • ‪Monoloco - ‬6 min walk

About this property

Hotel Casa Carmina

Hotel with a restaurant, steps from San Jose el Viejo Ruins
There's a restaurant on site. Public spaces have free WiFi. Business amenities include meeting rooms and coworking spaces. Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Casa Carmina also features spa services, laundry facilities, and room service (during limited hours).

This 4-star Antigua Guatemala hotel is smoke free.

  • 32 guestrooms or units
  • Conference rooms
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • No smoking on site
  • Dining venue
Hotel Casa Carmina offers 32 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. 42-inch Smart televisions come with premium digital channels and first-run films.

Bathrooms include a shower. Business-friendly amenities include desks and desk chairs. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 15 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 for adults and USD 8 for children
  • A restaurant

Things to do

  • Bicycle storage
  • Bicycle tours

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 861 square feet of conference space
  • Coworking space
  • Meeting rooms

Outdoors

  • In a nature reserve

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • First-run films

Food and drink

  • Champagne service
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 8 for adults and from USD 8 for children
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: USD 15 per day(164 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Frequently asked questions

Is there a spa on site at Hotel Casa Carmina ?

There's no onsite spa, but this property does offer services like Swedish massages.

What makes Hotel Casa Carmina a romantic place to stay?

A champagne service and romance packages, as well as comfy beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Casa Carmina .

Does Hotel Casa Carmina serve breakfast?

You bet, cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Casa Carmina ?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Casa Carmina ?

Yep, you can grab a meal at Hotel Casa Carmina 's onsite restaurant.

What time are check-in & check-out at Hotel Casa Carmina ?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Casa Carmina Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 90 out of 131 reviews
Rating 8 - Good. 18 out of 131 reviews
Rating 6 - Okay. 13 out of 131 reviews
Rating 4 - Poor. 6 out of 131 reviews
Rating 2 - Terrible. 4 out of 131 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Raquel

Travelled with family
Liked: Cleanliness, staff & service
The room was spacious and clean, comfortable beds and pillows. The bathroom floor had a lot of paint stains all over the floor, and the shower head was very disgusting dirty, the bathroom cleaning needs more attention and all that paint in the floor and poor walls maintenance in the bathroom needs better work. There was a horrible smell from the cabinet under the bathroom sink. Unfortunately we had a room with the windows towards the street and was very noise at all hours. We were told by one of the ladies at the front desk that the streets was going to be closed from that afternoon forward because of the Holly week, and that it was going to be quiet for the rest of he the few days that we were staying.But that was a lie. Maybe one of the days that we stayed and only for few hours the traffic had no access but other than that it was noisy this made it difficult to sleep at night and the noise woke us up early in the morning. The roof area is very nice with fantastic view to the volcano. Better maintenance and cleaner bathrooms will be good.
Stayed 4 nights in Apr 2025

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to reset and recharge after the hike up Acatenaego
Stayed 1 night in Apr 2025

10/10 Excellent

Elisa

Stayed 1 night in Apr 2025

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, beautiful building.
Stayed 5 nights in Apr 2025

8/10 Good

Phil

Stayed 6 nights in Apr 2025

10/10 Excellent

Arrabi

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Anahita, Reston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My kids and I arrived late in the evening to the hotel yet the staff was aware and waiting for us. The staff were soooooo nice and friendly, always helpful and so respectful the entire duration of our stay (6 nights). It's a beautiful hotel, 10-15 minutes walking distance to Antigua center (depending on your pace). Right on the corner there is an amazing sourdough bakery, so every day on the way out or back to the hotel, we would stop by and get croissant or breakfast and OMG their pizza was great. The hotel rooms were super clean. There is a safe in the room, which was great since I could leave our valuables in there. The shower/water is tricky to get the right temperature as it gets hot and cold, but it is not a big issue. The hotel lobby was very cute and I would sit out there in the afternoons, when taking a midday break at the hotel. I needed laundry to be done and for US$8, I was able to hand over a bag full of dirty clothes and it was in my room the next afternoon, all folded too. Very convenient. I would highly recommend this hotel and I would definitely go back there next time I go to Antigua.
Stayed 6 nights in Apr 2025

6/10 Okay

Juan

Travelled with partner
Liked: Cleanliness, amenities
Me gustaron sus alrededores y jardines interiores. No me gustó que presentaran el hotel con facilidades que no pueden brindarle a todos los huéspedes. Como por ejemplo la habitación que me dieron no tenía refrigerador no tenía caja fuerte y lo que más nos incomodó es que no contaba con clóset para organizar la ropa ya que estuvimos 12 días allí. Por otra parte el televisor nunca funcionó y lo notificamos y no nos ayudaron a resolver.
Stayed 13 nights in Apr 2025

2/10 Terrible

Martha

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing like the pictures, no light in the room and shower didn’t work.
Stayed 4 nights in Apr 2025

4/10 Poor

Marta

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Las habitaciones son terriblemente calientes, imposible conciliar el sueño
Stayed 3 nights in Apr 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
It was good for a place to sleep and to use as a central base to explore the city.
Stayed 2 nights in Apr 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

3 Star for good location, but super loud not great

The hotel itself is lovely esthetically. The location was grear. However the walls are not insulated because i had my windows closed, fan and AC off and woke up freezing where i had to use the extra beds blankets. The walls are so thin i can hear every guest check into their room from the front desk and every guest close their room door. I heard conversations and laughter that could keep any person awake all night. Which unfortunately i had terrible sleep because of both these issues. The cold and and noise i give a 3 star.
Stayed 1 night in Apr 2025

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great and cozy stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just really nice, beautiful patio in the middle and the location was perfect for the purpose of this trip.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge, Guatemala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
'todos muy - ambles en el Hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an outstanding experience with the guest service! From the moment I walked in, the staff were incredibly welcoming, attentive, and genuinely friendly. They went above and beyond to make sure all my needs were met, and their attention to detail was truly impressive. It's rare to encounter such a high level of care, and it made my visit truly enjoyable. I highly recommend this place to anyone looking for top-notch customer service!
Stayed 3 nights in Mar 2025

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an outstanding experience with the guest service! From the moment I walked in, the staff were incredibly welcoming, attentive, and genuinely friendly. They went above and beyond to make sure all my needs were met, and their attention to detail was truly impressive. It's rare to encounter such a high level of care, and it made my visit truly enjoyable. I highly recommend this place to anyone looking for top-notch customer service!
Stayed 1 night in Apr 2025

10/10 Excellent

Jerzon, North Hollywood

Stayed 2 nights in Mar 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great and friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly a great hotel for for the price!

Surpringly a great hotel for the price. I paid $69 Canadian dollars for Sunday night. Quiet room, comfy beds.
Stayed 1 night in Mar 2025

10/10 Excellent

Edgar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff
Stayed 2 nights in Mar 2025

6/10 Okay

Keith

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Normally I don’t submit negative reviews, however this one is a mixed bag. First the good, the bed was comfortable, the bathroom large, there was ample storage and desktop space. But… the hot water sometimes barely ran out of the shower-head, other times it overwhelmed the cold water and scolded you! After walking from the bed into the bathroom, your feet were covered in black dust, strange the room floor was filthy, but I witnessed the custodial crew mop the lobby floors every morning. The lighting in the room itself was dismal, even at 12 in the afternoon there was barely enough light to see what you were doing with all the lights turned on and the curtains open. The noise was relentless, street noise 24/7. In addition, they were changing the windows in the rooms just outside our doors and there was sawing pounding, and Glass shattering every day, they kept the room doors open the entire time. In addition, one morning, we were woken up to a tour guide yelling at people on what the days agenda was going to be. If you want a quiet hotel, this is not the one. I guess the thing that bothered me the most, was their unfriendlines. At check in we were made to feel like we were doing the hotel a favor by staying there. In our three days that we stayed at the hotel not one person behind the desk greeted us. They kept heads down and kept reading their monitors and talking with each other. Very un-Guatemalan like! All this and the hotel is no bargain, one of the most expensive stays.
Stayed 3 nights in Mar 2025

4/10 Poor

Robert

Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2025