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El Carmen Hotel

3.0 star property
Comfortable hotel, walk to Central Park

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Photo gallery for El Carmen Hotel

Terrace/patio
Front of property
Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds
Free daily cooked-to-order breakfast
Courtyard view
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Breakfast included
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service

Explore the area

Map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez
  • Popular LocationCentral Park2 min walk
  • Popular LocationSanta Catalina Arch5 min walk
  • Popular LocationCasa Santo Domingo Museum5 min walk
  • AirportGuatemala City (GUA-La Aurora Intl.)71 min drive

Room options

Double Room, 1 Queen Bed

7.5/10 Good

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Tempur-Pedic bed
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

8.8/10 Excellent

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Tempur-Pedic bed
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 3 Double Beds

Family Suite

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton bed sheets
2 bedrooms
Tempur-Pedic bed
Premium bedding
Down duvet
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Deluxe Double Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Tempur-Pedic bed
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds

9/10 Wonderful

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Tempur-Pedic bed
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room Superior With View

  • Sleeps 2
  • 1 Double Bed

Triple Room Deluxe

  • Sleeps 4
  • 2 Double Beds

Suite With View

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Antigua Guatemala

El Carmen Hotel puts you in the heart of Antigua Guatemala, steps from Central Park and within a 10-minute stroll of Casa Santo Domingo Museum. Highlights at this hotel include free cooked-to-order breakfast, a restaurant and free self-parking. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and mani/pedis. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also free parking nearby, along with the convenience of an airport shuttle. .Places within a 5-minute walk of this 3-property class Antigua Guatemala hotel include Choco Museum and Antigua Tabaco Compania S.A..

What's nearby

  • Central Park - 2 min walk
  • Antigua Guatemala Cathedral - 3 min walk
  • Santa Catalina Arch - 5 min walk
  • Casa Santo Domingo Museum - 5 min walk
  • La Merced Church - 7 min walk

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 72 min drive

Restaurants

  • La Bruja - 1 min walk
  • Starbucks Antigua - 4 min walk
  • Skal - 1 min walk
  • Fat Cat Coffee House - 1 min walk
  • La Cuevita De Los Urquizú - 3 min walk

About this property

El Carmen Hotel

Comfortable hotel, walk to Central Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and a vending machine are also featured at El Carmen Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Antigua Guatemala hotel is smoke free.

  • 22 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Terrace on the roof
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
El Carmen Hotel offers 22 air-conditioned accommodations with a hairdryer and an iron/ironing board. Tempur-Pedic beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials and body scrubs.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 300 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian-cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Maximum 1 (weight limit: 15 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

Frequently asked questions

What is the cancellation policy at El Carmen Hotel?

El Carmen Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at El Carmen Hotel?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at El Carmen Hotel on 28 May 2024 start from AU$153.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at El Carmen Hotel?

Yep, El Carmen Hotel has a free self car park.

Is there a spa on site at El Carmen Hotel?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as hot stone massages.

What makes El Carmen Hotel a romantic place to stay?

Couples spa treatments and couples dining, as well as comfy beds and massage services available in the guestrooms, help set the scene for a romantic weekend at El Carmen Hotel.

Does El Carmen Hotel serve breakfast?

Yeah, visitors speak well of the free cooked-to-order breakfast here! Served daily from 7:00 AM to 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at El Carmen Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at El Carmen Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at El Carmen Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

El Carmen Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 199 out of 383 reviews" "
Rating 8 - Good. 101 out of 383 reviews" "
Rating 6 - Okay. 60 out of 383 reviews" "
Rating 4 - Poor. 17 out of 383 reviews" "
Rating 2 - Terrible. 6 out of 383 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff , everything is around the corner, We will return soon!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Mary

Stayed 3 nights in Feb 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Carmen was a great place to stay. The food was amazing and the people were friendly and helpful. I highly recommend staying here.
Stayed 6 nights in Feb 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wonderful roof top terrace and the breakfast that came with the room.
Stayed 3 nights in Feb 2024

8/10 Good

AARON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at El Carmen. The room was very clean, and the hotel itself was within walking distance of most sites / attractions in Antigua. Their breakfast options were very tasty and you get a great view of the mountains / volcano from the rooftop patio.

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and amazing hotel nice and clean, morning breakfast the best , , They have the best coffee OMG ( no es broma ) the best platanos fritos con frijoles, and the staff people at the restaurant were very friendly and polite. 👍
Stayed 3 nights in Feb 2024

8/10 Good

Britta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely little hotel, the staff were wonderful and the roof top restaurant has great views to enjoy while having breakfast. The room was nice, the only thing that marred our trip was we had no hot water in the morning and there was a dampness issue. But the staff were very helpful in making up for any issues. Would recommend.
Stayed 1 night in Feb 2024

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal del hotel te hace sentir como en casa. Todos fueron super amables, atentos y serviciales. El hotel tiene un encanto unico. La terraza es preciosa, mi unico pesar es que no pude disfrutar ahi mas tiempo.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
AC was making a loud popping sound the whole time it was on. The noise from the street was excessive and I could not sleep at all. The bathroom is very small and cramped. Overall the service was great but unfortunately I was unhappy with the noise level.
Stayed 3 nights in Jan 2024