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PARKROYAL A'Famosa Melaka Resort

Photo gallery for PARKROYAL A'Famosa Melaka Resort

A spacious lobby with a high ceiling, multiple floors, and a patterned floor.
A pathway through a lush garden with ferns and palm trees.
A spacious room with large windows, multiple chandeliers, and tables set up for events.
A spacious lobby with high ceilings, wooden columns, and a mix of seating areas including sofas and chairs.
A modern restaurant with a long counter, blue upholstered chairs, and a patterned floor.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$180
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
Jalan Kemus, Simpang Ampat, Alor Gajah, Malacca, 78000
  • Place, A'Famosa Golf Course
    ‪3 min walk‬
  • Place, Freeport A'Famosa Outlet
    ‪3 min walk‬
  • Place, A' Famosa Safari Wonderland
    ‪12 min walk‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪32 min drive‬

Room options

View all photos for Deluxe Twin Room

A hotel room with a large bed, a desk with a chair, and a balcony with curtains.

Deluxe Twin Room

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed (PARKROYAL)

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a small desk with a chair, and a balcony with a view.

Club Room, 1 King Bed (PARKROYAL)

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Queen Beds (PARKROYAL)

A hotel room with two beds, a TV, a desk, and a view of the outdoors.

Club Room, 2 Queen Beds (PARKROYAL)

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Club Twin Room (PARKROYAL)

A hotel room with two beds, a TV, a desk, and a view of the outdoors.

Club Twin Room (PARKROYAL)

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a small desk with a chair, and a balcony with a view.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Queen Beds

A hotel room with two beds, a TV, a desk, and a view of the outdoors.

Superior Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premier Suite

A hotel room with a sofa, armchair, small table, and a bed. There is a TV mounted on the wall and a window with curtains.

Premier Suite

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a TV, a desk, and a view of the outdoors.

Superior Twin Room

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with a large bed, a desk with a chair, and a balcony with curtains.

Deluxe Room, 2 Queen Beds

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a small table with a chair, a TV, and a view of greenery outside.

Deluxe Room, 1 King Bed

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room (Family)

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a small desk with a chair, and a balcony with a view.

Superior Room (Family)

  • Garden view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite (PARKROYAL)

A hotel room with a sofa, armchair, small table, and a bed. There is a TV mounted on the wall and a window with curtains.

Family Suite (PARKROYAL)

  • Garden view
  • 104 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Club Room (PARKROYAL, Family)

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a small desk with a chair, and a balcony with a view.

Club Room (PARKROYAL, Family)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room (Family)

A modern hotel room with a large bed, a small table with a chair, a TV, and a view of greenery outside.

Deluxe Room (Family)

  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

About the area

Alor Gajah

A luxury stay in Alor Gajah awaits you at PARKROYAL A'Famosa Melaka Resort. Within just a 10-minute stroll, you'll find Freeport A'Famosa Outlet and A'Famosa Golf Course. Highlights at this family-friendly resort include 3 restaurants, 2 outdoor swimming pools and free self-parking. .The buffet restaurant, Spice Brasserie ADD, is open for breakfast, lunch and dinner. Pool Lounge is the resort's own bar. Enjoy the free kids' club, 24-hour gym, kids' swimming pool and waterslide. 10430 square feet (969 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include coworking space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. .In proximity to this 4.5-property class Alor Gajah resort you'll find Jonker Street Night Market.
View more Resorts in Alor GajahOpens in a new window

What's nearby

  • A'Famosa Old West - 2 min walk - 0.2 km
  • A'Famosa Golf Course - 3 min walk - 0.3 km
  • Freeport A'Famosa Outlet - 3 min walk - 0.3 km
  • A' Famosa Safari Wonderland - 12 min walk - 1.0 km
  • A'Famosa Water Theme Park - 4 min drive - 2.3 km

Getting around

  • KB17 Pulau Sebang/Tampin Station - 10 min drive
  • Malacca Intl. Airport (MKZ) - 35 min drive

Restaurants

  • ‪Rimbun Corner - ‬4 min drive
  • ‪KFC - ‬15 min walk
  • ‪Peranakan Place - ‬10 min walk
  • ‪ZUS Coffee - ‬8 min walk
  • ‪Marrybrown - ‬8 min walk

About this property

PARKROYAL A'Famosa Melaka Resort

PARKROYAL A'Famosa Melaka Resort offers its guests 2 outdoor swimming pools, a waterslide, a 24-hour fitness centre, and a children's pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the pool bar. Public spaces have free WiFi.

7 meeting rooms and coworking spaces are available. Event space at this resort measures 10430 square feet (969 square metres) and includes a conference centre. A complimentary children's club, multilingual staff, and a garden are also featured at the luxury PARKROYAL A'Famosa Melaka Resort. Self parking is free.

This 4.5-star Alor Gajah resort is smoke free.

  • 428 guestrooms or units
  • 3 dining venues
  • Conference rooms
  • 10430 sq ft of conference space
  • 969 sq. m of conference space
  • Kid's club (free)
  • Cabanas by the pool (free)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Lift
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
PARKROYAL A'Famosa Melaka Resort offers 428 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 55-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Alor Gajah resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

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Exterior
Doubletree by Hilton Melaka
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  • Pool
  • Kids’ pool
  • Parking included
  • Restaurant
4.5 out of 5, Wonderful, 936 reviews
The price is AU$120
includes taxes & fees
24 Aug - 25 Aug
Doubletree by Hilton Melaka

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 70 for adults and MYR 42 for children
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Lobby Lounge
  • Pool Lounge
  • Spice Brasserie ADD
  • Ya Yuen Restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 27-hole adjacent golf course
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Golf caddies
  • Golf carts
  • Golf driving range
  • Hiking/biking trails
  • Playground
  • Scooter/moped rentals
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (10,430 square foot of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (89 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (84 centimetre wide)

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at PARKROYAL A'Famosa Melaka Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: MYR 5 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 70 for adults and from MYR 42 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Parkroyal A'famosa Melaka
PARKROYAL A'Famosa Melaka Resort Resort
PARKROYAL A'Famosa Melaka Resort Alor Gajah
PARKROYAL A'Famosa Melaka Resort Resort Alor Gajah

Frequently asked questions

What is the cancellation policy at PARKROYAL A'Famosa Melaka Resort?

PARKROYAL A'Famosa Melaka Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at PARKROYAL A'Famosa Melaka Resort?

As of 31 July 2026, prices found for a 1-night stay for 2 adults at PARKROYAL A'Famosa Melaka Resort on 31 Aug 2026 start from AU$180, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at PARKROYAL A'Famosa Melaka Resort?

Yep, PARKROYAL A'Famosa Melaka Resort has a free self car park.

Are there any beaches close to PARKROYAL A'Famosa Melaka Resort?

The closest beach to PARKROYAL A'Famosa Melaka Resort is Klebang Beach (25.5 km).

Does PARKROYAL A'Famosa Melaka Resort have a pool?

PARKROYAL A'Famosa Melaka Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

Does PARKROYAL A'Famosa Melaka Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at PARKROYAL A'Famosa Melaka Resort?

PARKROYAL A'Famosa Melaka Resort features 2 outdoor pools, free pool cabanas and 3 restaurants.

What makes PARKROYAL A'Famosa Melaka Resort a romantic place to stay?

Garden-view dining and couples dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at PARKROYAL A'Famosa Melaka Resort.

Is PARKROYAL A'Famosa Melaka Resort family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that PARKROYAL A'Famosa Melaka Resort is a hit with families.

Does PARKROYAL A'Famosa Melaka Resort serve breakfast?

Yep, buffet brekkie is offered daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at PARKROYAL A'Famosa Melaka Resort?

No, PARKROYAL A'Famosa Melaka Resort does not offer an airport shuttle service.

Is there a bar or restaurant at PARKROYAL A'Famosa Melaka Resort?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at PARKROYAL A'Famosa Melaka Resort?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at PARKROYAL A'Famosa Melaka Resort?

No, pets and service animals are not allowed.

Is there a golf course on site at PARKROYAL A'Famosa Melaka Resort?

There is a golf course next to PARKROYAL A'Famosa Melaka Resort.

PARKROYAL A'Famosa Melaka Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 38 reviews
Rating 8 - Good. 12 out of 38 reviews
Rating 6 - Okay. 3 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Moritz

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel with very friendly staff who try to fulfil all wishes. I really enjoyed my 30 day stay.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

jeng kang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is good too
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Moritz

Liked: Cleanliness, staff & service, property conditions & facilities
Very Friendly staff
Stayed 27 nights in Mar 2026
Verified review

8/10 Good

Mohammad Ridzuwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy stay with serene and quiet environment. Friendly and helpful reception amd checking even at early hours past midnight. Balcony upkeep could be improved though👌
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

MOHD RASTAM

Liked: Cleanliness, amenities, property conditions & facilities
clean room and excellent support staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was free. Room didn't have slippers or bath robes. Would have liked them in the room. I only saw someone with the bath robe the day before i checked out so they must have missed my room out. Otherwise, the stay was great!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ayelavan

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel. Good value
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Mohd sidik

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Yasuhito

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jui Liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the tranquility of the resort. Beautiful landscaping too.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Jee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel. Spacious and clean room. Plenty of parking space. Good breakfast choices. Attentive staff.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

AZREEN

Liked: Cleanliness, property conditions & facilities, room comfort
waiting time to get room is too long! We finally get one of our room at 6pm!
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Hasniyati

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel memang superb.breakfast banyak variety. Pool memang best. But please please improve your check in process as your staff took 15 mins for 1 guest to check in. It is too long
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Abdul Aziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new place. big pools. gym, kids room are awesome. recommended for family.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great value for money. The most wonderful staff. Pool table and table tennis was under a shaded area in the pool bar area-so much fun and a good break from the sun! Not many resorts have shaded areas but the cabanas by the pool made a huge difference. Really fun slides in the pool which the kids enjoyed. There was no oats , muesli or Bircher at the breakfast which would have been nice but overall plenty of options at breakfast. Thanks for a great stay!
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

muhammad aizat

Liked: Cleanliness, property conditions & facilities
The breakfast not many choice
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities
Shower water temperature tends to fluctuate Abit. Floor under bed was also dusty. But that's all..rest are great!
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Leung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of some entertainment activity
Stayed 5 nights in Jan 2025
Verified review

8/10 Good

MOHAMAD FADLI

Liked: Cleanliness, property conditions & facilities, room comfort

Late check in, comfortable & pleasant stay though

Stayed for 2 nights, quite disappointed with the check in process (overwhelmed, housekeeping issues) which can be better for a 5* hotel standard Check in almost 4hrs late (*Tentative check in timing is at 3pm. Managed to access into our respective rooms almost near to 7pm), given complimentary welcome drinks for the delay. Security wise, felt safe with the frequent prowling by security officers Room was clean, well maintained and comfortable Nevertheless, the breakfast spread was awesome. Hotel facilities are user friendly, easily acessible and family friendly (swimming pool, gym)
Stayed 2 nights in May 2024
Verified review

8/10 Good

Joanna

Liked: Staff & service
Staff were polite and friendly. Maintenance of the property should be done better. Dirty toilets in the public areas are a turn off. The toilet bowl lid is smaller than the toilet bowl is unacceptable. Service can be slow.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Winson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT use hotel shuttle service if you have your own transportation, it take more than 40 minutes to arrive
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Muhammad Nor Azlanshah

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
**Below Expectation for a 5-Star Hotel** The price of RM1200 per night did not reflect the experience expected from a 5-star hotel. **Pros:** 1. The room was spacious and surprisingly very cold, even without the air conditioning switched on (around 18°C). The tiled floor was also very cold. 2. We made a last-minute request for an anniversary room decoration. Although the hotel required a 3-day notice, they still managed to provide a simple setup—thank you for the effort. 3. Kids were given a “mystery activity” to complete, with an ice cream reward, which was a nice touch. 4. The check-in process was smooth and quick, with welcome drinks provided. **Areas for Improvement:** 1. No room slippers were provided, which was uncomfortable given the very cold floor. 2. The table lamp was not functioning, and it took more than 30 minutes for the technical team to respond. 3. All TV channels were lagging badly. Even calls to the operator had delays. The technical team mentioned this was “normal,” which is quite unacceptable. 4. Parking was limited and located far away. The buggy/trem service was not readily available and had to be requested each time, which was inconvenient. 5. There was no lifeguard at the swimming pool. We witnessed a concerning incident where a young child nearly drowned after jumping into the adult pool area near the kids’ slide. This raises serious safety concerns. 6. Breakfast was expected at the coffee house, but it was instead held in the ballroom.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Hong Gyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
말라카에 거의 유일한 4.5성급 호텔로 객실과 직원들의 서비스가 아주 좋습니다. 바로 옆에있는 골프클럽에서 라운딩을 했는데 이동도 편리하고 호텔에 웬만한 식당이 있어 다른 곳으로 이동하지 않아도 편하게 즐길 수가 있었습니다. 특히 호텔에 있는 수영장은 안락하고 조용해서 마음에 들었습니다.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Chien

Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Denise

Stayed 3 nights in Dec 2025