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"I really liked the location but other important things like staff courtesy, response to inquiries, room cleanliness and sharing information regarding ... " More

By a verified traveller on Tue 07 Jan 2020

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Heritage Cottage

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$117* Per night/room 17 Aug. - 18 Aug.

Lake View Premium

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Lake View Deluxe

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

A luxury stay in Alappuzha awaits you at Lake Palace - A Luxury Backwater Resort. You'll be 5.7 km (3.6 mi) from Alappuzha Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free breakfast.

All 58 rooms feature TVs with cable channels, and you can enjoy free WiFi, balconies, and sofa beds. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Egyptian cotton sheets, coffee/tea makers, and free bottled water are also available.

A day of pampering can include deep-tissue massages, hot stone massages, and facials along with Ayurvedic treatments and mani/pedis. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the health club, kids' swimming pool, and free pool cabanas as well as access to boat tours. Business amenities include a 24-hour business center and a meeting room. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. There's also free valet parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Alappuzha hotel, you'll be 5.1 km (3.2 mi) from Alleppey Lighthouse and 8.2 km (5.1 mi) from Vembanad Lake.

Lake Palace - A Luxury Backwater Resort ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Lake Palace - A Luxury Backwater Resort

Couples (1)
3 out of 5
I really liked the location but other important things like staff courtesy, response to inquiries, room cleanliness and sharing information regarding sight seeing seemed to be absent. There was mosquito infestation as soon as it got dark so this was a hinderance if people needed to go outside their rooms in the evening.

Posted by on 7 Jan. 2020

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About the Lake Palace - A Luxury Backwater Resort

Location Thirumala Ward, Alappuzha, Kerala 682 001

Property Features

Lake Palace - A Luxury Backwater Resort offers its guests an outdoor pool, a health club, and a children's pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Spa services, a library, and a terrace are also featured at the luxury Lake Palace - A Luxury Backwater Resort. You'll have access to the outdoor pool and health club at a partner property. Free self parking and valet parking are available. This 5-star Alappuzha hotel is smoke free.

  • 58 guestrooms or units
  • Breakfast available (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cochin Intl. Airport (COK) (86.5 km / 53.7 mi)
  • Train station: Alappuzha Station (6.1 km / 3.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Lake Palace - A Luxury Backwater Resort offers 58 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations are furnished with sofa beds, day beds, and desks. Beds feature Egyptian cotton sheets. Refrigerators and coffee/tea makers are provided. This Alappuzha hotel provides complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include complimentary bottled water and fans. Housekeeping is provided daily.

  • Private balcony
  • Pull-out sofa bed
  • Minibar
  • Day bed
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Housekeeping (daily)
  • Safe
  • Desk
  • Air conditioning
  • Fan
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast.

SEA FOOD RESTAURANT - Onsite seafood restaurant.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Manicures and pedicures
  • Facial treatments
  • Massages
  • Ayurvedic treatments

Hotel Policies

Check-in

  • Check-in time starts at 1:30 PM
  • Check-in time ends at 11:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:30 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome

Policies

Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 4500.00
  • Christmas Eve (24 December) Gala Dinner per child: INR 2250.00 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 7500
  • New Year's Eve (31 December) Gala Dinner per child: INR 3750 (from 6 to 11 years old)
  • Gala Dinner on 08 August per adult: INR 5310
  • Gala Dinner on 08 August per child: INR 2655 (from 6 to 11 years old)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lake Palace Backwater Resort
  • Lake Palace Luxury Backwater
  • Lake Palace Luxury Backwater Resort
  • Palace Luxury Backwater
  • Palace Luxury Backwater Resort
  • Lake Palace Luxury Backwater Resort Alappuzha
  • Lake Palace Luxury Backwater Alappuzha
  • Lake A Backwater Alappuzha
  • Lake Palace - A Luxury Backwater Resort Hotel
  • Lake Palace - A Luxury Backwater Resort Alappuzha
  • Lake Palace - A Luxury Backwater Resort Hotel Alappuzha

You should know

  • To get to the property, guests need to transfer by boat. Transfers need to be confirmed in advance by contacting the property at the number on the booking confirmation.
  • Pool access available from 8 AM to 8 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.