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Ramada by Wyndham Alleppey

4.5 star property

Photo gallery for Ramada by Wyndham Alleppey

A modern hotel room with a large bed, a desk, and a view of the outdoors.
3 restaurants; breakfast, lunch, dinner and brunch served
A modern hotel with a large swimming pool surrounded by palm trees and lush greenery.
A modern lobby with a curved ceiling, seating area with sofas and armchairs, a large window, and a potted plant.
Boating

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$184
includes taxes & fees
25 July - 26 July

Explore the area

View map
Nehru Trophy Finishing Point, Punnamada, Ambalapuzha, 688 001
  • Place, Mullakkal Rajarajeswari Temple
    ‪16 min walk‬
  • Place, Ponnumthuruthu Island
    ‪17 min walk‬
  • Place, Chettikulangara Bhagavathy Temple
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a chair, a small table, and a view of the sea.

Standard Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Lake View

A modern hotel room with a large bed, a desk, and a view of the sea.

Suite, 1 King Bed, Non Smoking, Lake View

  • Lake view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Suite, 1 King Bed, Non Smoking, Lake View

A modern living room with a large mirror, a flat-screen TV, and a sofa.

Royal Suite, 1 King Bed, Non Smoking, Lake View

  • Lake view
  • 78 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Lake View

A modern hotel room with a large bed, wooden panel walls, a desk with a chair, and a view of the city through the window.

Presidential Suite, 1 King Bed, Non Smoking, Lake View

  • Lake view
  • 158 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed, Non Smoking, Lake View

A modern hotel room with a wooden desk, a flat-screen TV, a large bed, and a view of the outdoors.

Premium Room, 1 Queen Bed, Non Smoking, Lake View

  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Single Bed, Non Smoking, Lake View

A hotel room with two beds, a desk, and a large window with curtains.

Premium Room, 1 Single Bed, Non Smoking, Lake View

  • Lake view
  • 28 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a chair, a small table, and a view of the water.

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Lake View

A hotel room with a large bed, a desk, and a view of the outdoors.

Suite, 1 King Bed, Non Smoking, Lake View

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Suite, 1 King Bed, Non Smoking, Lake View

A modern hotel room with a large bed, a bedside table with a lamp, a mirror, and a wooden floor.

Royal Suite, 1 King Bed, Non Smoking, Lake View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Alappuzha

A luxury stay in the heart of Ambalapuzha awaits you at Ramada by Wyndham Alleppey. You'll be 1.7 km (1.1 mi) from Ponnumthuruthu Island and 1.8 km (1.1 mi) from Mullakkal Rajarajeswari Temple. Highlights at this family-friendly hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A relaxing day at Essence can include deep-tissue massages, detox wraps and body wraps along with Ayurvedic treatments and hydrotherapy. The buffet restaurant, World in the Pot, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the outdoor swimming pool, gym, indoor tennis court and sauna. Other amenities include a winery, free Wi-Fi in public areas and a conference centre. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of car rentals on site. .In proximity to this 4.5-property class Ambalapuzha hotel you'll find Marari Beach.

What's nearby

  • Mullakkal Rajarajeswari Temple - 16 min walk - 1.4 km
  • Ponnumthuruthu Island - 17 min walk - 1.5 km
  • Chettikulangara Bhagavathy Temple - 2 min drive - 2.2 km
  • Padanilam Parabrahma Temple - 2 min drive - 2.2 km
  • Alappuzha Beach - 7 min drive - 4.6 km

Getting around

  • Tumboli Station - 15 min drive
  • Cochin International Airport (COK) - 141 min drive

Restaurants

  • ‪Brothers hotel - ‬3 min drive
  • ‪Cafe Leventy8 - ‬3 min drive
  • ‪Bay Route Bistro - ‬2 min drive
  • ‪ktdc hotel araam - ‬4 min drive
  • ‪Indian Coffee House - ‬3 min drive

About this property

Ramada by Wyndham Alleppey

A winery is on site. Ramada by Wyndham Alleppey offers its guests a full-service spa, an indoor tennis court, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. A children's pool, a health club, and a sauna are also featured at the luxury Ramada by Wyndham Alleppey. Self parking and valet parking are free.

This Art Deco Ambalapuzha hotel is smoke free.

  • 01 building
  • 121 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 2 bars or lounges
  • 0 sq ft of conference space
  • Built in 2013
  • Winery on site
  • Karaoke
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
Ramada by Wyndham Alleppey offers 121 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include slippers and complimentary toiletries.

This Ambalapuzha hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, hairdryers and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Essence has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 5 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Similar properties

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  • Pool
  • Spa
  • Pet-friendly
  • Kids’ pool
3.8 out of 5, Good, 49 reviews
The price is AU$91
includes taxes & fees
10 Aug - 11 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 600 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • World in the Pot

Things to do

  • Arcade/game room
  • Basketball
  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Indoor tennis court
  • Karaoke
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball
  • Winery

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2013
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Living plant wall
  • Local culture and ecosystem education
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Eco-friendly toiletries
  • Fan
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: INR 2500
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: INR 2500
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 2000
  • Christmas Eve (24 December) Gala Dinner per child: INR 1500 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 3000
  • New Year's Eve (31 December) Gala Dinner per child: INR 2500 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 600 per person
  • Early check-in fee: INR 2500 (subject to availability)
  • Late check-out fee: INR 2500 (subject to availability)
  • Rollaway bed fee: INR 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at Ramada by Wyndham Alleppey.

Property is also known as

Alleppey
Alleppey Ramada
Ramada Alleppey
Ramada Alleppey Alappuzha
Ramada Alleppey Hotel
Ramada Alleppey Hotel Alappuzha
Ramada Alleppey Kerala/Alappuzha, India
Ramada Alleppey Kerala/Alappuzha

Frequently asked questions

What is the cancellation policy at Ramada by Wyndham Alleppey?

Ramada by Wyndham Alleppey offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ramada by Wyndham Alleppey?

As of 24 July 2026, prices found for a 1-night stay for 2 adults at Ramada by Wyndham Alleppey on 25 July 2026 start from AU$184, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ramada by Wyndham Alleppey?

Yep, Ramada by Wyndham Alleppey has a free self car park and free valet parking.

Are there any beaches close to Ramada by Wyndham Alleppey?

The closest beach to Ramada by Wyndham Alleppey is Marari Beach (12.5 km).

Is there a spa on site at Ramada by Wyndham Alleppey?

Yep, Essence is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does Ramada by Wyndham Alleppey have a pool?

Ramada by Wyndham Alleppey has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Ramada by Wyndham Alleppey?

Ramada by Wyndham Alleppey features a full-service spa, a winery and a health club.

Is Ramada by Wyndham Alleppey family-friendly?

You bet! With amenities such as a children's pool, children's meals and a playground, it's no surprise that Ramada by Wyndham Alleppey is a hit with families.

Does Ramada by Wyndham Alleppey serve breakfast?

Sure does, buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Ramada by Wyndham Alleppey?

No, Ramada by Wyndham Alleppey does not offer an airport shuttle service.

Is there a bar or restaurant at Ramada by Wyndham Alleppey?

Yep, you can grab a meal at Ramada by Wyndham Alleppey's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Ramada by Wyndham Alleppey?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Ramada by Wyndham Alleppey?

No, pets are not allowed.

Ramada by Wyndham Alleppey Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 39 out of 119 reviews
Rating 8 - Good. 37 out of 119 reviews
Rating 6 - Okay. 21 out of 119 reviews
Rating 4 - Poor. 9 out of 119 reviews
Rating 2 - Terrible. 13 out of 119 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Amandeep

Liked: Cleanliness, staff & service
Good place to stay.
Verified

8/10 Good

ABDUL

Liked: Cleanliness, amenities, property conditions & facilities
yes, the staff were very courteus and beds, linens were spotless.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Ramesh

Good breakfast spread, overall friendly staff. But the property is already 20 years old but clean.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ashvin

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms with lake views. Good facilities with option to take Shikkara boat trip tour. Good restaurant with very helpful staff. Overall a great experience
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness
Lovely staff on reception, helpful and smiley. Room was great. We were upgraded to a view room which was nice. Big, well equipped. Would have liked plug sockets by the bed pls.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Adelbert

Liked: Staff & service
Staff were excellent, food was also very good and the service was A++. The property is very dated and requires a lot of maintenance.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ramesh

Liked: Cleanliness, amenities, property conditions & facilities
Nice 👌
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

RAGUNATHAN

Liked: Staff & service
Disliked: Amenities
Breakfast is good.staffs are okay.Frequent power failures experienced. Frequent disruption of wifi connections . To sum up the stay was good despite above disruptions
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ajit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Good varieties for breakfast and dinner
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and nice staff. Food was very good, they had a buffet with a variety of different curries and you could also order from the menu for those that were not keen on curry so catered for all. I would recommend this hotel if you are travelling in this area
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Diva

Disliked: Property conditions & facilities, room comfort
Apart from the view and location do not expect more.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Thillai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful! Located on the water. Very good food! Service is great!
Stayed 2 nights in May 2024
Verified

4/10 Poor

Raja

Liked: Staff & service
Disliked: Cleanliness, amenities
Nice staff but very poor maintenance. Management needs to be blamed for the upkeep of the property.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Parin

Disliked: Amenities
Great staff at entrance. Restaurant was a bit dirty. Had to call staff to serve us. Difficulty sleeping due to noise late at night outside room Gym facilities need updating.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of it is fine, but it needs a bit of renovation for sure in some areas. Staff weren't very responsive to my messages before staying there. Food wasn't as good compared to the smaller hotels / homestays I stayed in during my trip in Kerala. The rooms are quiet and spacious though.
Stayed 3 nights in Jan 2025
Verified

2/10 Terrible

Anand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid Ramada Wyndham Alleppey!

Pathetic experience at Ramada Rooms were poorly maintained and bathroom was a disaster. Service levels are non existent at this Ramada Please avoid!!!!! Waste of money
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Chandrakantbhai

Disliked: Property conditions & facilities
Hotel deco looking tired, corridor carpets dirty, doesn't supply 2 room entry cards per couple, bathrooms towels are old & frayed. The duty manager appeared to be cold and unwelcoming. Generally we got the impression the management was not investing enough into the hotel. some of the dining room staff gave good service and the chef accommodated our special requests.
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

yves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très beau hôtel à Alleppey! Ça vaut la peine! Belle piscine et excellent restaurant. Personnel très bien aussi.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pratique pour embarquement bateau backwater
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Malin

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Det har säkert varit fräscht och bra, men det måste varit många år sedan. Service och mat var bra, men de tog extra för frukost trots att det skulle ingå
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Need upgrades
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
The travel is during Covid pandemic times and probably expecting all facilities to be opened is a higher expectation as the common facilities had to be kept shut. The basic requirements were all taken care of.
Stayed 2 nights in Feb 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Location and back water great. Hotel property is good . Rooms are very dirty and broke wall , furniture are very dirty With stains .
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Tajinder

Liked: Room comfort
Disliked: Property conditions & facilities

Very conveniently located but a very tired hotel

Check in experience was fine. I booked a triple room, for errr three people. But upon arrival there were only two bath towels and no hand nor face towels. Once requested however, they did turn up. The room was a river facing room and overlooked the pool and river. The pool however was under maintenance, so we were extremely disappointed, this was one of the reasons for choosing this hotel. There wasn't much of an apology either. So if the pool is a must for you, then check ahead - we were the in Nov and it was definitely not finished. The room also spelt of smoke so back in the day must have been a smoking room. The rooms, and hotel seemed very tired though. I can't compare it to other Wyndhams, but it was stuck in the late 70s/80's. The room was very large with dark and cracked flooring. There were also only two electrical sockets by the desk and not the bed. I remember having to unplug the lamp to access one too. Breakfast was ample with a good selection. Service was very slow for tea/coffee. We did have dinner there too. Again service was slow and the chicken biriyani was under-cooked. It was immediately replaced however, and staff were apologetic but this marred the whole experience. The omelette in the morning was also a little too underdone. I think the hotel could do with a refresh. The restaurant seems to be offering too much to provide a great standard in food. Whenever something wasn't right the staff were extremely helpful however.
Stayed 1 night in Nov 2019