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The Zuri Kumarakom Kerala Resort & Spa

5.0 star property

Photo gallery for The Zuri Kumarakom Kerala Resort & Spa

View from property
Lobby
Porch
Boating
Free daily English breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
V-235 A1 to A54, Karottukayal, Kottayam, Kerala, 686563
  • Place, Kumarakom Boat Jetty
    ‪1 min drive‬
  • Place, Vembanad Lake
    ‪2 min drive‬
  • Place, Marari Beach
    ‪40 min drive‬

Room options

View all photos for Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Presidential, Pool View

Presidential, Pool View

Presidential, Pool View

  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Zuri Lagoon Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Zuri Lagoon Room

  • Lagoon view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Zuri Lagoon View Cottage

Zuri Lagoon View Cottage

Zuri Lagoon View Cottage

9.0 out of 10
Wonderful
(4 reviews)
  • Lagoon view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Lagoon View

Deluxe Room, Lagoon View

Deluxe Room, Lagoon View

  • Lagoon view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

About the area

Kottayam

A luxury stay in Kottayam awaits you at The Zuri Kumarakom Kerala Resort & Spa. Within just a 15-minute stroll, you'll find Vembanad Lake and Kumarakom Boat Jetty. Highlights at this family-friendly resort include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Maya Spa can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The coffee shop, LIME TREE, is open for breakfast, lunch and dinner. For a drink, you can stop by the resort's own poolside bar. Enjoy the 2 hot tubs, outdoor swimming pool and gym plus access to ecotours. 2799 square feet (260 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a Turkish bath/hammam. Free English breakfast is available daily between 7:00 AM and 10:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Kottayam resort, you'll be 5.5 km (3.4 mi) from Kumarakom Bird Sanctuary and 24.6 km (15.3 mi) from Alappuzha Beach.
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What's nearby

  • Kumarakom Boat Jetty - 1 min drive - 0.8 km
  • Vembanad Lake - 2 min drive - 0.8 km
  • Marari Beach - 40 min drive - 37.6 km
  • Alappuzha Beach - 44 min drive - 48.9 km
  • Edathua Church - 51 min drive - 52.9 km

Getting around

  • Changanassery Station - 25 min drive
  • Cochin International Airport (COK) - 146 min drive

Restaurants

  • ‪Killikoodu Toddy shop and family restaurant - ‬4 min drive
  • ‪Thengum Thoppu Keerikkuzhi Toddy Parlour - ‬9 min walk
  • Aattumukham Backwaters
  • ‪Vaidyars Super Restaurant - ‬20 min drive
  • ‪Vaidyar's - ‬21 min drive

About this property

The Zuri Kumarakom Kerala Resort & Spa

The Zuri Kumarakom Kerala Resort & Spa offers its guests a full-service spa, 2 hot tubs, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour business centre, a meeting room, and limo/town car service are available. Event space at this resort measures 2799 square feet (260 square metres) and includes a conference centre. A children's pool, a health club, and a sauna are also featured at the luxury The Zuri Kumarakom Kerala Resort & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available.

This 5-star Kottayam resort is smoke free.

  • 1 floor
  • 72 guestrooms or units
  • 35 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 2799 sq ft of conference space
  • 260 sq. m of conference space
  • Built in 2006
  • English breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
The Zuri Kumarakom Kerala Resort & Spa offers 72 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to patios. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Plasma televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Kottayam resort provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Maya Spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Laguna Bass
  • LIME TREE

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Library
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's books
  • Children's games
  • Children's pool
  • High chair
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (2,799 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Pool loungers

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • 35 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 3500.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 4500 per vehicle (one way)
  • Rollaway bed fee: INR 3500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Kumarakom Zuri
Zuri Hotel
Zuri Hotel Kumarakom
Zuri Kumarakom
Kumarakom Radisson
Radisson Kumarakom
The Zuri Kumarakom Hotel Kumarakom
The Zuri Kumarakom Kerala
Zuri Kumarkom Hotel Kumarakom
Zuri Kumarkom Kumarakom
Zuri Kumarakom Resort
Zuri Resort
The Zuri Kumarakom Kerala &
The Zuri Kumarakom Kerala Resort Spa
The Zuri Kumarakom Kerala Resort & Spa Resort
The Zuri Kumarakom Kerala Resort & Spa Kottayam
The Zuri Kumarakom Kerala Resort & Spa Resort Kottayam

Frequently asked questions

What is the cancellation policy at The Zuri Kumarakom Kerala Resort & Spa?

The Zuri Kumarakom Kerala Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Zuri Kumarakom Kerala Resort & Spa?

Yep, The Zuri Kumarakom Kerala Resort & Spa has a free self car park and free valet parking.

Are there any beaches close to The Zuri Kumarakom Kerala Resort & Spa?

The closest beach to The Zuri Kumarakom Kerala Resort & Spa is Marari Beach (14 km).

Is there a spa on site at The Zuri Kumarakom Kerala Resort & Spa?

Yep, Maya Spa is available for guests. It has 2 hot tubs and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Zuri Kumarakom Kerala Resort & Spa have a pool?

The Zuri Kumarakom Kerala Resort & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at The Zuri Kumarakom Kerala Resort & Spa?

The Zuri Kumarakom Kerala Resort & Spa features 2 hot tubs, a health club and an outdoor pool. All guestrooms come with deep soaking tubs, Select Comfort beds and premium bedding.

What makes The Zuri Kumarakom Kerala Resort & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at The Zuri Kumarakom Kerala Resort & Spa.

Is The Zuri Kumarakom Kerala Resort & Spa family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as highchairs and children's books in the guestrooms, it's no surprise that The Zuri Kumarakom Kerala Resort & Spa is a hit with families.

Are there hot tubs in the rooms at The Zuri Kumarakom Kerala Resort & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does The Zuri Kumarakom Kerala Resort & Spa serve breakfast?

You bet, free English breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Zuri Kumarakom Kerala Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at The Zuri Kumarakom Kerala Resort & Spa?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Zuri Kumarakom Kerala Resort & Spa?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Zuri Kumarakom Kerala Resort & Spa?

No, pets are not allowed.

The Zuri Kumarakom Kerala Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 120 out of 210 reviews
Rating 8 - Good. 54 out of 210 reviews
Rating 6 - Okay. 17 out of 210 reviews
Rating 4 - Poor. 11 out of 210 reviews
Rating 2 - Terrible. 8 out of 210 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

vishal

Disliked: Property conditions & facilities
All average but the property is dated needs renovation....not great value for the price u pay
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mohan

Beautiful property
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the sunset cruise and walking the property
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Varghese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Sathyaprasad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation in Kumarokam.

Ziri resorts was a phenomenal stay for us. Very well maintained property and beautiful rooms. Spacious and really luxurious. High end amenities throughout the property and really responsive hotel staff.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Ragesh

Liked: Staff & service, amenities, property conditions & facilities
Nice place with all amenities to spend a day inside the property
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very very lovely place, great service, very peaceful! It is right on the beautiful lake with boat rides offered. Highly recommended!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely relaxed stay

Very nice, very helpful staff. Lovely property—especially the villas with private pools. Good gym, good restaurant. Only downside is that it’s pretty isolated with not a lot to do nearby. But if relaxation is what you want, you’ll get it.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Meena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's really very well maintained resort with lovely staff. Food is very pricey though. Other than that was a good stay. If you want peace and quiet with lots of greenery this is place to go.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities
Beautiful location and grounds. Excellent accommodations, clean and comfortable. Wonderful staff. General facilities are in the process of post-covid maintenance, but still very nice.
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

Mangalore Vasanth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort!

The resort is beautiful. Very well maintained gardens and external areas. The whole resort feels quite cool with the greenary all around. The pool and the gym was excellent. The Maya spa was nice. It's a very relaxing and rejuvenating. Overall avgreat resort to stay.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

farhana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent property

Amazing property .. with a beautiful view of the lake And a man made lagoon .. the restaurant serves the most delicious food. We tried buffet and Ala cart and were not disappointed. The break fast spread also was very good. The room was lovely with a view of the lagoon
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Sathish

Liked: Cleanliness, staff & service, property conditions & facilities
Spa treatment was great. Excursions could be better coordinated during the rainy season. I’m sure the excursions are better during the dry season.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Ridam

Liked: Cleanliness, amenities, property conditions & facilities
as
Verified

4/10 Poor

Pinkesh

Disliked: Cleanliness

Worst and pathetic service

This was the worst stay we had. The service is too poor. Arrogance or mr. Abhishek ( duty manager) and his behiaviour and attitude is absolutely not acceptable. Also non of the department accepts ther mistakes. It also takes nearly 45 min to have bath towels to the room and nearly 2 hours to have food. ☹️☹️ very disappointing and horrible service.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Chandradip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with our 4 days at The Zuri Kumarakom. We were surprised to be told that the property is about 25 years old, because it's superb maintenance suggested a much younger age to us. As we rode into the property, we were a bit shocked to see a lot of policemen around. And that turned into panic when they accosted our taxi cab at the hotel porch. I was looking for hotel staff to help us avoid the policemen and to whisk us into the reception. As the policemen unloaded our luggage from the taxi, we broke into laughter realizing that they were actually security staff from the Ambassador Security services! At the reception, Ms Sanu greeted us and readily accepted my request to see the other room types before we occupied the one I'd booked online via Expedia. We liked the villas the most, but it was way more expensive than what the two of could justify splurging. So we settled for an upgrade to the cottage and Ms Sanu helpfully processed the charge of the difference amount. It was an amazing experience to be in the quaint cottage right on the man made lake adjoining the mighty Vembanad Lake. At 4:30pm we went to the Lime Cafe for the complimentary high tea. There, we were offered a sunset ride on the shikara boat. It was quiet inexpensive at Rs 250 plus taxes per person. When we boarded, we realized we were the only ones on board. It was an amazing ride and Aswin was our impeccable host boatman. Our dinner was at the Lime Cafe and we ordered A La Carte as b
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Sriram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great. Lovely in fact. Wooded, nestled amongst trees and a lake. Picture perfect. Service was slightly less than expected. We could check in only at 5 pm. Service at the tables were slightly slower. Staff made every effort though. Did massages at Maya Spa - awesome. I will stay again for sure.
Stayed 2 nights in Mar 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Kumarakom resort

We liked the stay here. Very quiet and the breakfast was good too. The staff were friendly and helpful (although we had to manage our luggage ourselves on and off the buggy which was strange for a 5 star hotel). There are tons of spa options and enjoyed the treatment that we had was good. The water wasn't getting warm enough and when checked been told that it is set to a temp of 45 degree but it wasn't hot enough for the bath tub. The cottages have the balcony with the lagoon view but the poor design of the roof means we cant stay there while raining (or after rain till its dried out). Majority of the place was still closed post lockdown so we couldnt explore it all but it was well worth the money.
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Wilfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there only for a day, but we enjoyed a lot. Would like to go there again with my family.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and nice ambience. well kept surroundings. food was good. overall, it was relaxing and a wonderful experience.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Davinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort. Very helpful and attentive staff. Good Buffet and awesome ambience.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Nandita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the cottage style rooms and views. Loved the spa. Great massage by Ambili!!! There was not much to do there. The 2 small boat activities are kind of boring and no guests were seen doing them. There is an amphitheater area but no dance or performance was done while we stayed Mon - Thurs. This could be a really nice place for guests to gather and be entertained. The bar with happy hour is hard to find and kind of hidden so hardly anyone comes there. It is really nice and would make a cool place for guests to hang out. Make it more accessible!!! Based on site information, I expected the small lagoon boat ride to be included in the daily rates but it was an extra Rs. 3000. Overall nice property but it could use some more entertainment or community gathering activities.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Guylaine

Liked: Staff & service, property conditions & facilities, room comfort
The location was very good and so were the staff! However the bathroom was not properly cleaned. Very good security and the spa & pool were excellent
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel in a beautiful area

Very nice hotel in a beautiful area. I can highly recommend this hotel resort.
Stayed 1 night in Feb 2019