2/10 Terrible
Abigail
Travelled with family
22 Sept 2025
We had bedbugs-and had our room changed ( I captured one and took its picture and it was an exact match to google photos) and also the older original central heating was permanently turned off and there was a heater the size of a space heater installed in the wall and it was on “summer heat” which wasn’t very warm and when we went to the front desk the next morning to see if it could be switched to winter heat (the other option in the switch, they said no it can only be switched for the whole property and since it is September it is not winter, also when we mentioned the bedbug to the young woman, a different employee than the woman the night before who switched our room, she seemed shocked, I asked so the other lady didn’t tell you and she said no, then another employee stepped in and the 1st one said the room number and they looked at each other and no words, and then we knew they knew that it was a problem. The young man who took care of the breakfast was super nice and helpful
Abigail
Stayed 2 nights in Sep 2025


















