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The Orchards Hotel

Property class: 2.5

Photo gallery for The Orchards Hotel

A snow-covered outdoor seating area with Adirondack chairs and a fire pit, surrounded by a house with illuminated windows and a tree with lights.
A residential area with houses, a central gazebo, and a mountain backdrop.
A hotel room with a large bed, a bench, a small table, and framed floral artwork on the wall.
A residential area with snow-covered ground, a church with a green steeple, and a mountain in the background.
A gym with exercise equipment, large windows, and a clock on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
222 Adams Rd, Williamstown, MA, 01267
  • Place, Williams College
    ‪16 min walk‬
  • Place, Williams College Museum of Art
    ‪18 min walk‬
  • Place, Taconic Golf Club
    ‪4 min drive‬
  • Airport, Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪51 min drive‬

Room options

About the area

Williamstown

At The Orchards Hotel you'll be within just a 10-minute stroll of Colonial Plaza and Lower Linear Park. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 3100 square feet (288 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .Attractions within a 30-minute drive of this Williamstown hotel include Green Mountain National Forest and Jiminy Peak Mountain Resort.

What's nearby

  • Williams College - 16 min walk - 1.4 km
  • Williams College Museum of Art - 18 min walk - 1.5 km
  • 62 Center for Theater and Dance - 3 min drive - 2.2 km
  • Williamstown Town Hall - 4 min drive - 2.2 km
  • Taconic Golf Club - 4 min drive - 1.8 km

Getting around

  • Pittsfield Intermodal Transportation Center - 32 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 42 min drive

Restaurants

  • ‪Cumberland Farms - ‬6 min walk
  • ‪Stewart's Shops - ‬7 min drive
  • ‪Lodge - ‬3 min drive
  • ‪Tunnel City Coffee - ‬2 min drive
  • ‪Lickety Split at Mass MoCA - ‬9 min drive

About this property

The Orchards Hotel

The Orchards Hotel offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 3100 square feet (288 square metres) and includes conference space. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at the business-friendly The Orchards Hotel. Self parking is free.

This Williamstown hotel is smoke free.

  • 1 building
  • 49 guestrooms or units
  • 3 levels
  • Conference rooms
  • 3100 sq ft of conference space
  • 288 sq. m of conference space
  • Built in 1985
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
The Orchards Hotel offers 49 accommodations with a safe and designer toiletries. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Williamstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,100 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0001473410
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0001473410. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

We should mention

  • The seasonal pool will open in June and close in October.
  • Up to 10 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Orchards
Orchards Hotel
Orchards Hotel Williamstown
Orchards Williamstown
Ma Orchard Williamstown
The Orchards Hotel Hotel
The Orchards Hotel Williamstown
The Orchards Hotel Hotel Williamstown

Frequently asked questions

What is the cancellation policy at The Orchards Hotel?

The Orchards Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Orchards Hotel?

Yep, The Orchards Hotel has a free self car park.

Are there any beaches close to The Orchards Hotel?

The closest beach to The Orchards Hotel is Campers Beach (8.3 km).

Does The Orchards Hotel have a pool?

The Orchards Hotel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from June to October.

Does The Orchards Hotel serve breakfast?

Sure does, free continental brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Orchards Hotel?

No, The Orchards Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Orchards Hotel?

Yep, you can grab a meal at The Orchards Hotel's onsite restaurant.

What time are check-in & check-out at The Orchards Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at The Orchards Hotel?

No, pets are not allowed.

The Orchards Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 218 out of 442 reviews
Rating 8 - Good. 145 out of 442 reviews
Rating 6 - Okay. 48 out of 442 reviews
Rating 4 - Poor. 21 out of 442 reviews
Rating 2 - Terrible. 10 out of 442 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Very nice and clean hotel. Rooms were very spacious. Bathrooms could use an updating since the looked dated in contrast to the rest of the room
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
A little dated. Restaurant shut down for renovations, disappointing
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The property has the potential to be really something special. The rooms are nice and large and I like the inner and outer bathroom sinks.I also loved the window seat in the room. But the room needs better lighting and perhaps a desk or some other surface. The work out room needs a major overhaul (signage indicated this is coming). The complimentary breakfast was good.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great breakfast. Very nice staff. Loved the location. Close to Clark Institute
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness
WiFi was very weak and spotty. Breakfast was comparable to a budget motel
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
I was very disappointed because they hotel advertised that there was a bar on the property but there was no bar or restruarant. And the breakfast was very disappointing. The deluxe breakfast was coffee, juice, toast, apples and small blueberry muffins.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was having no info about bay state games schedule as games website had your hotel listed as place to stay.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Pedestrian

Place was comfortable and nice. Decent snack breakfast. Upon checkout however they charged more than what I agreed on Hotels.
Stayed 2 nights in Dec 2019
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

Disappointing

Based on the 3.5 star rating, the 8+ customer review, and glowing photographs, I was expecting something else. Something nice. Something maybe even a little fancy. And while The Orchards Hotel might have been nice at one point, that point somewhere in the early 2000s or 90s. Among the highlights: -A bedspread with large holes near the foot of the bed (the holes were initially covered by a strange, decorative sash that had been draped across the bed) -The worst "continental breakfast" I have ever seen. -Strange brown crust on the exterior of the bathroom cabinets -An old pink toilet, pink tub, and pink bathroom tiles (with cracked grout), all of which must have dated from the 1980s -A water heater that took up half the closet and which had been haphazardly hidden with some drywall that hadn't been painted -A restaurant and bar that was not operational and had been closed for months.
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Staff & service, amenities
There's an old-world elegance to the place. I'd liken it to visiting the home of an elderly, well-off grandmother. A place with faded glory.
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Liked: Room comfort

A classic old hotel which has seen better days.

Despite a spacious room, which was quite well equipped, this hotel did not live up to our expectations and was overpriced. We were profoundly disappointed to discover that the hotel bar and restaurant was closed in July, despite the Hotels.com website stating that there is a bar and restaurant. Overall, the hotel is very tired, with a musty smell and worn carpets and decor.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was a generous size, very clean and comfortable. There were a lot of extras included - such as turn down service with cookies and his/hers bathrobes and slippers, in addition to the usual items. Coffee/tea station is 24/7, rather than a coffee maker in room. Please note there is a front desk (our reservation stated there was no front desk and we'd have to contact the hotel for instructions). The front desk staff was very helpful in assisting us with area restaurants, etc.
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Liked: Room comfort

Not what it once was...

Many issues - shower was clogged, staff didn't appear to want to be there, the restaurant is closed (like out of business closed). A fire alarm started going off at 7 am and there was NO communication as to why or if it was real? Went to the desk and there was nobody to be found. The place appears to be headed downhill fast. At about 7:40 a guy came barging in the room with one knock looking to take luggage, we hadn't asked for luggage service at all, we were nowhere near checking out because "breakfast" didn't start unitl 8 am. Used to be a nice place but now it is simply overpriced and it appears to be in trouble.
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay. The room was large. With lots of storage. The bathroom had double sinks and all was clean. Don’t undetermined negative reviews about cleanliness.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to Clark Museum and friendly service.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great place to stay. Easy walk into the town center.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cordial staff and ample free breakfast Great location: access to theatre and the Clark Museum. Near restaurants
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
No good sound attenuation; poor quality of complimentary breakfast; aging furniture and not so clean room
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Staff & service, room comfort
mold on bathroom tiles
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute

Nice place.
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The Orchards Hotel is a very nice hotel, situated east of Williamstown, making it convenient for Mass MoCA. It has a continental breakfast, with fresh fruit and pastries. However, it is showing its age a bit, and our three-night stay was not satisfactory. My wife and I checked in a little after 4:00 PM on a Friday for a 3-day event at Mass MoCA. We smelled an odor of what we thought was some heavy-handed air freshener. We were late for a Mass MoCA event, so we rushed out and did not get back until late evening. The next morning, the overwhelming smell was still there, and we noticed the carpeting at the food of the bed was wet. We pointed this out to the front desk on the morning of Saturday, and we were told that the situation would be addressed. On the way back to our room, we noticed that we were the only room with a hole where a refrigerator should have been. Because of a late event at Mass MoCA on Saturday, we did not return to our room until after midnight, which still had an overwhelming stench. I opened the casement window for a while, which fell apart when I tried to crank it shut. In the morning, my wife and I were both congested and my wife's eyes were puffy. The manager was kind enough to move us to a different room, so at least the last night was pleasant. At this point, most of our clothes were permeated with the smell and needed to be dry-cleaned or laundered. No billing adjustment has been made as of this point.
Stayed 3 nights in Aug 2019
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities

Go elsewhere

Old and tired hotel. Indifferent staff and pool in poor shape .
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
classic hotel, a bit dated but still wonderful in all respects
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Bar was unattended when we went in for a drink. Feel continental breakfast should be included for the charges assessed.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amie Birch in the bar/lounge was terrific with excellent attention to customer service!
Stayed 1 night in Jul 2019