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Hilton Cardiff

4.5 star property
Luxury hotel connected to a shopping centre in Cardiff City Centre with health club

Choose dates to view prices

Photo gallery for Hilton Cardiff

Exterior
Presidential Suite
Bar (on property)
Reception
Room, 1 King Bed | Bathroom
Reviews
8.2

Very good

Explore the area

Map
Kingsway, Cardiff, Wales, CF10 3HH
  • Popular LocationCardiff Castle3 min walk
  • Popular LocationPrincipality Stadium6 min walk
  • Popular LocationCardiff University12 min walk
  • AirportCardiff (CWL-Cardiff Intl.)34 min drive

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed

9/10 Excellent

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, View

In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 King Bed, View

8.3/10 Very good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room (Deluxe)

In-room safe, desk, soundproofing, iron/ironing board

Family Double Room (Deluxe)

8.6/10 Excellent

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Double Room, View

Family Double Room, View | View from room

Family Double Room, View

8.2/10 Very good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Deep-soaking bath
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8/10 Very good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Deep-soaking bath
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, View

8.8/10 Excellent

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area

Executive Suite, 1 King Bed

9.1/10 Wonderful

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Deep-soaking bath
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Cardiff

Hilton Cardiff puts you in the heart of Cardiff, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Cardiff Castle and Principality Stadium. Highlights at this luxury hotel include a restaurant, an indoor swimming pool and a gym. .The restaurant, Grey Restaurant, serves local cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, sauna, free pool cabanas and pool loungers. 3651 square feet (339 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. To-go breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of car rentals on site. .Within a 15-minute walk of this 4.5-property class Cardiff City Centre hotel, attractions include Cardiff International Arena and Cardiff University.

What's nearby

  • Cardiff Castle - 3 min walk
  • St. David's - 3 min walk
  • Principality Stadium - 6 min walk
  • Cardiff International Arena - 10 min walk
  • Cardiff University - 12 min walk

Getting around

  • Cardiff Queen Street Station - 9 min walk
  • Cardiff International Airport (CWL) - 35 min drive

Restaurants

  • Owain Glyndwr - 3 min walk
  • Tim Hortons - 4 min walk
  • Burger King - 3 min walk
  • The Rummer Tavern - 2 min walk
  • The Live Lounge - 2 min walk

About this property

Hilton Cardiff

Luxury hotel connected to a shopping centre in Cardiff City Centre with health club
Hilton Cardiff offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 7 meeting rooms. Event space at this hotel measures 3651 square feet (339 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hilton Cardiff. Parking is available for a fee.

This 4.5-star Cardiff hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 7 levels
  • 3651 sq ft of conference space
  • 339 sq. m of conference space
  • Built in 1999
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Cardiff offers 197 air-conditioned accommodations with laptop-compatible safes and a safe. Flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers.

This Cardiff hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Bulgarian, English, French, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transport

  • Offsite parking available (GBP 32.95 per day)
  • Secured, covered parking on site (GBP 32.95 per day)

Food and drink

  • Daily breakfast to-go available for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Grey Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,651 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 35.00 per accommodation, per stay
  • Weight limit: 22 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 19.95 per person
  • Fee for in-room wireless Internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired Internet: GBP 15.00 per day (rates may vary)
  • Fee for wired Internet in public areas: GBP 15 per day (rates may vary)
  • Covered self-parking fee: GBP 32.95 per day
  • Nearby parking fee: GBP 32.95 per day (328 ft away)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Frequently asked questions

What is the cancellation policy at Hilton Cardiff?

Hilton Cardiff offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Cardiff?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Hilton Cardiff on 7 June 2024 start from AU$177.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Cardiff?

Yep, Hilton Cardiff has a secured covered self car park for GBP 32.95 per day.

Are there any beaches close to Hilton Cardiff?

The closest beach to Hilton Cardiff is Barry Island Beach (12.5 km).

Does Hilton Cardiff have a pool?

Hilton Cardiff has an indoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at Hilton Cardiff?

Hilton Cardiff features a health club, an indoor pool and free pool cabanas. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Hilton Cardiff a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Hilton Cardiff.

Is Hilton Cardiff family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Cardiff is a hit with families.

Are there hot tubs in the rooms at Hilton Cardiff?

No, but there are deep-soaking baths in the guestrooms.

Does Hilton Cardiff serve breakfast?

Yeah, our travelers give a thumbs up to the to-go brekkie here! Served daily, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hilton Cardiff?

No, Hilton Cardiff does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Cardiff?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Cardiff?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hilton Cardiff?

Furry friends are welcome at Hilton Cardiff, with food and water bowls on offer. Just so you know, there's a weight limit of up to 10 kg per pet.

Hilton Cardiff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 470 out of 1000 reviews" "
Rating 8 - Good. 270 out of 1000 reviews" "
Rating 6 - Okay. 143 out of 1000 reviews" "
Rating 4 - Poor. 85 out of 1000 reviews" "
Rating 2 - Terrible. 32 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good family stay
Great location next to the Castle and happy you had family rooms available. Pool good but a bit tatty around the edges. Windows hard to open. Nice toiletries in the bathroom.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above expectations
The price was not indicative of the level of comfort and service. This was a good value couple of days including breakfast, thank you Hilton Cardiff
Stayed 2 nights in Feb 2024

10/10 Excellent

Daniel

Stayed 1 night in Feb 2024

6/10 Okay

Helen

Travelled with family
Disliked: Property conditions & facilities
Very run down
This was our third stay at the Hilton Cardiff so we are use to the staff and facilities. The staff continued to be welcoming and friendly, however, we were disappointed with the facilities and our neighbouring guests: 1. Our bedroom wardrobe was full of moths, so we were unable to hang our clothes inside. The carpet was very worn (likely eaten by moths) and had metal grips exposed which is not ideal in a family room with small children. 2. The guests in the adjoining room had a “fury friend” that barked non-stop for over an hour. It was absolutely ridiculous. 3. The shower facilities in the health spa are still appalling. Only 3 of the 4 cubicles work and are not very clean. The third shower head still remains broken since our last visit a year ago - surely the facilities team could have replaced this? This is not the standard I’d expect for Hilton.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again for sure
Great hotel and fantastic service. Pillows are wayyyy to soft for me and the stairwell is terrifying (you don't have to use the stairs) but otherwise it's 10/10.
Stayed 4 nights in Feb 2024

8/10 Good

Andrew

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good pool and facilities. Friendly staff. High chairs for children need to be cleaned after every use and kept in good working order (pieces missing etc)
Stayed 2 nights in Feb 2024

8/10 Good

JOANNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for exploring the city centre
The location can't be faulted. We had a great view of the castle from our room, the National Museum was opposite and the city was on the doorstep with shops and restaurants within a very short walk. In terms of the service, everyone was very helpful and polite. The hotel itself was a bit tired in some of the common areas. One of the two lifts in the lobby was out of action so there was sometimes a bit of a wait (although the kids loved the full-length windows into the atrium). There were a couple of ceiling tiles missing on the 5th floor outside the lift, which wasn't a great look and the changing rooms by the pool could use a facelift. However, these things didn't impact our stay. More importantly, the room and bathroom were clean, a good size, and well equipped with modern decor. The kids loved the pool, which was a good size and nice temperature. The restaurant and breakfast buffet had a great selection. Parking was 29 pounds per night which was a bit of a nasty surprise, given that it's a short walk and a dingy underground car park with spaces that are very tight. I noticed there was actually a NCP car park right next to the hotel which was half the price - might be worth checking out as an alternative. Overall, we had a great stay and I would definitely consider staying here again.
Stayed 2 nights in Feb 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great stay. All in all 10/10
Stayed 1 night in Feb 2024

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024