Hilton Cardiff

4.5 star property
Luxury hotel connected to a shopping center in Cardiff City Centre with health club

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Photo gallery for Hilton Cardiff

Exterior
Presidential Suite
Lunch and dinner served, local cuisine
Reception
Presidential Suite | Bathroom
Reviews
8.2

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • Breakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Kingsway, Cardiff, Wales, CF10 3HH
  • Popular LocationCardiff Castle3 min walk
  • Popular LocationPrincipality Stadium6 min walk
  • Popular LocationCardiff University12 min walk
  • AirportCardiff (CWL-Cardiff Intl.)34 min drive

Room options

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Family Double Room (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Family Double Room, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Deep-soaking bath
  • 33.0 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Deep-soaking bath
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Deep-soaking bath
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cardiff

Hilton Cardiff puts you in the heart of Cardiff, connected to a shopping center and within just a 10-minute stroll of popular attractions like Cardiff Castle and Principality Stadium. Highlights at this luxury hotel include a restaurant, an indoor swimming pool, and a gym. .The restaurant, Grey Restaurant, serves local cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, sauna, free pool cabanas, and pool loungers. 3651 square feet (339 square meters) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas and laundry facilities. To-go breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also self parking, along with the convenience of car rentals on site. .Within a 15-minute walk of this 4.5-star Cardiff City Centre hotel, attractions include Cardiff International Arena and Cardiff University.

What's nearby

  • Cardiff Castle - 3 min walk
  • St. David's - 3 min walk
  • Principality Stadium - 6 min walk
  • Cardiff International Arena - 10 min walk
  • Cardiff University - 12 min walk

Getting around

  • Cardiff Queen Street Station - 9 min walk
  • Cardiff International Airport (CWL) - 35 min drive

Restaurants

  • Owain Glyndwr - 3 min walk
  • Tim Hortons - 4 min walk
  • Burger King - 3 min walk
  • The Rummer Tavern - 2 min walk
  • The Live Lounge - 2 min walk

About this property

Hilton Cardiff

Luxury hotel connected to a shopping center in Cardiff City Centre with health club
Hilton Cardiff offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hilton Cardiff. Parking is available for a fee.

  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Television in lobby
  • Lift
  • Bar or lounge
  • Dining venue
Hilton Cardiff offers 197 air-conditioned accommodations with laptop-compatible safes and safes. Flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Cardiff hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Bulgarian, English, French, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transport

  • Offsite parking available (GBP 32.95 per day)
  • Secured, covered parking on site (GBP 32.95 per day)

Food and drink

  • Daily breakfast to-go available for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Grey Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,651 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Contactless check-in and check-out are available

Check-out

Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 35.00 per accommodation, per stay
  • Weight limit: 22 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired internet: GBP 15.00 per day (rates may vary)
  • Fee for wired internet in public areas: GBP 15 per day (rates may vary)
  • Covered self parking fee: GBP 32.95 per day
  • Nearby parking fee: GBP 32.95 per day (328 ft away)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Frequently asked questions

What is the cancellation policy at Hilton Cardiff?

Hilton Cardiff offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Cardiff?

As of 11 May 2024, prices found for a 1-night stay for 2 adults at Hilton Cardiff on 30 May 2024 start from AU$176.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Cardiff have a pool?

Hilton Cardiff has an indoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger.

What luxury perks are available at Hilton Cardiff?

Hilton Cardiff features a health club, an indoor pool and free pool cabanas. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Hilton Cardiff a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Hilton Cardiff.

Is Hilton Cardiff family-friendly?

You bet! With amenities like a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise Hilton Cardiff is a hit with families.

Are there hot tubs in the rooms at Hilton Cardiff?

No, but there are deep-soaking baths in the guestrooms.

Does Hilton Cardiff serve breakfast?

Yeah, our travelers give a thumbs up to the to-go brekkie here! Served daily, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hilton Cardiff?

No, Hilton Cardiff does not offer an airport shuttle service.

Are pets allowed at Hilton Cardiff?

Furry friends are welcome at Hilton Cardiff, with food and water bowls on offer.

Hilton Cardiff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 471 out of 1001 reviews" "
Rating 8 - Good. 269 out of 1001 reviews" "
Rating 6 - Okay. 143 out of 1001 reviews" "
Rating 4 - Poor. 85 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Clare

Stayed 1 night in Feb 2024

4/10 Poor

Scott

Business traveller
Disliked: Property conditions & facilities, room comfort
Service upon check was good and fast, service at bar in evening was good. Lift not working, ceiling tiles missing on fourth floor, room very cold upon entry, towels sub standard and poor quality..... Breakfast area not clean and hot food over cooked.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No hot water
When I checked in I was told there was no hot water and that there wouldn’t be any for the next 24 hours. The reception manager Kerry has advised that she would offer 25% discount on the cost of the stay due to this inconvenience. She said she has already emailed you to arrange this, please can you confirm this has been received and you are processing the refund? Thank you
Stayed 2 nights in Feb 2024

4/10 Poor

Graeme

Travelled with partner
Liked: Cleanliness, staff & service
No hot water for 2 of the 3 days stay. Hotel unable to fix boiler in that time. Would have thought they would have a generator
Stayed 3 nights in Feb 2024

6/10 Okay

Emma

Stayed 1 night in Jan 2024

10/10 Excellent

Ann Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Natalie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location and property, right in the heart of Cardiff so perfect location wise. Security on the door at night preventing any unwarranted entry which is excellent. Staff were polite. And the bedrooms were lovely. The major downside to this property is the leisure facilities the changing rooms were filthy and very outdated. The pool is made of a metal lining and feels very unhygienic, the steam room was out of order and the sauna again was very dirty with visible dirt, clumps of dust and hair on the floor. The leisure centre is in need of a major revamp.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Julia

Liked: Cleanliness, property conditions & facilities, room comfort
Nice room
Lovely spacious room, did not find staff very helpful or particularly friendly
Stayed 2 nights in Jan 2024