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Z Ocean Hotel, Classico a Sonesta Collection

4.0 star property
Delightful beach hotel with Access to hot tub
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Z Ocean Hotel, Classico a Sonesta Collection

Beach nearby, sun-loungers, beach umbrellas, beach towels
Exterior
2 bars/lounges, poolside bar
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

7.6 out of 10

Good

Popular amenities

  • Restaurant
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
1437 Collins Ave, Miami Beach, FL, 33139
    Art Deco Historic District
    1 min walk
    Collins Avenue Shopping Area
    1 min walk
    Miami Beach Beaches
    1 min walk
    Miami, FL (MPB-Public Seaplane Base)
    15 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible, City View (South Beach)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, Accessible, City View (South Beach)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Pillow-top bed
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Lanai, Pool View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, Lanai, Pool View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Pillow-top bed
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Pool View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, Accessible, Pool View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Pillow-top bed
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Spa)

Suite, 1 King Bed (Spa)

Suite, 1 King Bed (Spa)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private outdoor hot tub
Air conditioning
Fridge
LCD TV
Premium bedding
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View (Roof Top Terrace)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, City View (Roof Top Terrace)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private rooftop hot tub
Air conditioning
Fridge
LCD TV
Premium bedding
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Partial Ocean View (Roof Top Terrace)

Suite, 1 King Bed, Partial Ocean View (Roof Top Terrace) | Room amenity

Suite, 1 King Bed, Partial Ocean View (Roof Top Terrace)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private rooftop hot tub
Air conditioning
Fridge
LCD TV
Premium bedding
  • 56 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (South Beach)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed (South Beach)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Pillow-top bed
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Loews Miami Beach Hotel – South Beach
Pool
Hot tub
Spa
Pet-friendly
4.5 out of 5, Wonderful, (3978)
The price is AU$574
for 1 night
includes taxes & fees
4 Oct - 5 Oct
Loews Miami Beach Hotel – South Beach

About the area

Miami Beach

A family-friendly stay in Miami Beach awaits you at Z Ocean Hotel, Classico a Sonesta Collection, a recipient of the prestigious Conde Nast Gold List award in 2013. Within just a 10-minute stroll, you'll find Lummus Park Beach and The Wolfsonian Museum. Highlights at this beach hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and Swedish massages along with body wraps, body scrubs and mani/pedis. The restaurant, Front Porch Cafe, is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the 24-hour gym, Hot tub and pool loungers as well as access to free bike hire. 600 square feet (56 square metres) of event facilities include a meeting room and conference space. Plus you'll find laundry facilities, concierge services and a 24-hour front desk. Full breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class South Beach hotel include Art Deco Welcome Center and Fillmore Miami Beach.

What's nearby

  • Collins Avenue Shopping Area - 1 min walk
  • Lummus Park Beach - 2 min walk
  • Fillmore Miami Beach - 10 min walk
  • Lincoln Road Mall - 18 min walk
  • PortMiami - 11 min drive

Getting around

  • Adrienne Arsht Center Metromover Station - 8 min drive
  • Miami Airport Station - 21 min drive
  • Miami, FL (MPB-Public Seaplane Base) - 15 min drive

Restaurants

  • ‪royal palm tower, South Beach Miami - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Front Porch Cafe - ‬1 min walk
  • ‪Havana 1957 - ‬3 min walk
  • ‪Byblos Miami - ‬3 min walk

About this property

Z Ocean Hotel, Classico a Sonesta Collection

Delightful beach hotel with Access to hot tub
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with umbrellas and free beach club nearby. After a day at the beach, enjoy amenities at Z Ocean Hotel, Classico a Sonesta Collection such as an outdoor pool, complimentary bicycles and a 24-hour fitness centre.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. This beach hotel also offers a hot tub and a terrace. Parking is available for a fee.

This 4-star Miami Beach hotel is smoke free.

  • 43 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 600 sq ft of conference space
  • 56 sq. m of conference space
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue
Z Ocean Hotel, Classico a Sonesta Collection offers 43 accommodations with minibars and a safe. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Miami Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, Swedish massages, facials and body wraps.

Awards and affiliations

Z Ocean Hotel, Classico a Sonesta Collection is listed in the 2013 Condé Nast Traveller Gold List of the world's best places to stay.

Languages

English, French, German, Italian, Maltese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available for a fee: USD 12 to 19 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Front Porch Cafe

Things to do

  • 18 holes of golf
  • 24-hour gym
  • Billiards/pool table
  • Free bicycle rentals
  • Games
  • Golf caddies
  • Golf carts
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's dinnerware
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 600 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

Outdoor space

  • Furnished balcony

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 29 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 55.86 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 19 per person
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Z
Hotel Z Ocean
Ocean Z
Ocean Z Hotel
Z Hotel
Z Ocean
Z Ocean Hotel
Z Ocean Hotel South Beach
Z Ocean South Beach
Crowne Plaza Miami Beach
Miami Beach Crowne Plaza
Vincci South Beach
Miami Beach Crowne Plaza
Vincci South Beach
Crowne Plaza South Beach Z Ocean Hotel
Crowne Plaza Z Ocean Hotel
Crowne Plaza South Beach Z Ocean
Z Ocean Hotel
Z Ocean South Beach
Z Ocean
Hotel Z Ocean Hotel South Beach Miami Beach
Miami Beach Z Ocean Hotel South Beach Hotel
Hotel Z Ocean Hotel South Beach
Z Ocean Hotel South Beach Miami Beach
Crowne Plaza South Beach Z Ocean Hotel
Z Ocean Hotel South Beach

Frequently asked questions

What is the cancellation policy at Z Ocean Hotel, Classico a Sonesta Collection?

Z Ocean Hotel, Classico a Sonesta Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Z Ocean Hotel, Classico a Sonesta Collection?

As of 20 Sept 2024, prices found for a 1-night stay for 2 adults at Z Ocean Hotel, Classico a Sonesta Collection on 1 Oct 2024 start from AU$211.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Z Ocean Hotel, Classico a Sonesta Collection?

Yep, Z Ocean Hotel, Classico a Sonesta Collection has secured covered valet parking with in/out privileges for USD 45 per night.

Are there any beaches close to Z Ocean Hotel, Classico a Sonesta Collection?

Yep, Z Ocean Hotel, Classico a Sonesta Collection is a short 1-minute walk from Miami Beach Beaches. Fun beach activities include jet skiing, snorkelling and scuba diving. You can also find motor boats.

Is there a spa on site at Z Ocean Hotel, Classico a Sonesta Collection?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Z Ocean Hotel, Classico a Sonesta Collection have a pool?

Z Ocean Hotel, Classico a Sonesta Collection has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Z Ocean Hotel, Classico a Sonesta Collection?

Z Ocean Hotel, Classico a Sonesta Collection features an outdoor pool, 1 hot tub and 2 bars. All guestrooms come with pillowtop beds and premium bedding.

What makes Z Ocean Hotel, Classico a Sonesta Collection a romantic place to stay?

1 hot tub and beachfront dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Z Ocean Hotel, Classico a Sonesta Collection.

Is Z Ocean Hotel, Classico a Sonesta Collection family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as children's dinnerware and travel cots in the guestrooms, it's no surprise that Z Ocean Hotel, Classico a Sonesta Collection is a hit with families.

Does Z Ocean Hotel, Classico a Sonesta Collection serve breakfast?

Yep, full brekkie is served daily.

Is there a free airport shuttle available at Z Ocean Hotel, Classico a Sonesta Collection?

No, Z Ocean Hotel, Classico a Sonesta Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Z Ocean Hotel, Classico a Sonesta Collection?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Z Ocean Hotel, Classico a Sonesta Collection?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Z Ocean Hotel, Classico a Sonesta Collection?

Dogs are welcome at Z Ocean Hotel, Classico a Sonesta Collection, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 13 kg per pet.

Is there a golf course on site at Z Ocean Hotel, Classico a Sonesta Collection?

There is a golf course next to Z Ocean Hotel, Classico a Sonesta Collection.

Z Ocean Hotel, Classico a Sonesta Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 76 out of 167 reviews" "
Rating 8 - Good. 28 out of 167 reviews" "
Rating 6 - Okay. 31 out of 167 reviews" "
Rating 4 - Poor. 9 out of 167 reviews" "
Rating 2 - Terrible. 23 out of 167 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Vernitta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy Stay. I Dp Not Recommend
My experience was terrible. I had to switch rooms because the hot tub was not working. I was moved to another room and the jacuzzi was also not working and was very unclean. when we called to complain about it the gentlemen at the front desk was rude and hung up on my husband
Stayed 1 night in Jun 2024

6/10 Okay

Prince

Travelled with group
Nice location right on south beach. No AC in the room
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ashlynn

Liked: Cleanliness, staff & service, property conditions & facilities
Love it here I stay here everytime in Mia
Stayed 2 nights in Jun 2024

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Latonya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I loved the location and the staff on property was friendly! The bed was comfortable and the towels were great. I could tell that when this hotel was first built, it was amazing. Unfortunately, our hot tub did not work and we were very disappointed because we booked that room for the hot tub. We had to sign a wavier at check in stating that staff would be called to turn the hot tub on and off and we did call to have it filled and turned on when we entered the room. After spending 40 minutes cleaning the tub and filling it, the staff could not get it running and we were told they would contact the maintenance department. Then we got a call from the front desk stating that the man who checked us in was newly employed and he didn't know that the hot tubs recently no longer work in any of the rooms and they are now called Roman Tubs. We booked this room a year ago and it was advertised as working hot tub. I even watched videos of it and it looked amazing.We spoke to another front desk person the next morning and we stated how upset we were that we booked this particular room because we wanted a hot tub and she told us that she was not management, but she would let management know and that someone would call us. I gave her my cell phone number and no one ever contacted me. This sent a message to us that the management just didn't care and that is not acceptable. Unfortunately, we won't be returning to this hotel. It needs to be updated and we didn't get what we paid for.
Stayed 5 nights in May 2024

10/10 Excellent

Peter, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let’s start with the good. Wonderful staff, very accommodating, amazing food, pool area is fantastic and great accommodation. Not so good. My husband stepped on a shard of glass in our room outside area that had a sunken Jacuzzi. One of the front desk ladies told us all sunken Jacuzzis were not working and jets had been turned off. When chatting with other guests around the pool that was not the case. It would just have been nice if they told us the truth.
Stayed 2 nights in May 2024

2/10 Terrible

Joyce

Stayed 5 nights in May 2024

10/10 Excellent

Chris

Stayed 1 night in May 2024

2/10 Terrible

Carla

Stayed 5 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Experience Ever
The staff at Z-Ocean made sure me and my wife was accommodated very well for our Honeymoon during the Mother’s Day weekend. We most definitely will be returning back in the near future.
Stayed 4 nights in May 2024

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service
This property is very dated. It has advertising for awards the hotel has won, but those must have been many years ago. The pictures of the rooms must be old. The room set up was nice. The toilet, sinks and shower are all separate areas. There is a nice kitchenette area with many pay options for food and drink. But very high prices. There is also a refrigerator for guest use which was nice. There was an indoor sitting area with couches. We had a balcony with a nice view, and a hammock. There was also an upper area that we were very excited about. That area was extremely disappointing. We had a hot tub that didn't work and was so old we didn't want to get in. The only places to sit were on very old and rusty furniture or a chais lounge that didn't have a cushion and there was only one. The area appeared to have an awning that you could use to cover and to get some shade, but there was no awning in place. This area could have been amazing, but was extremely disappointing. The hotel has a pool, but with very little seating. There is a hotel bar which was nice and a restaurant that has good food and nice staff. We got free breakfast tickets with our stay and enjoyed using them. The hotel was supposed to have an exercise area, but most of the machines were not working and it was very small. The best part of the hotel is it's location. Right in South Beach, it is very convenient and you can walk to the historic South Beach attractions and the beach very easily.
Stayed 5 nights in Feb 2024

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic big rooms with balcony. plenty of room for 3. great facilities & friendly helpful staff. the pool was lovey after a hot day sightseeing. breakfast at Front porch cafe was great. lots of options.
Stayed 2 nights in May 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2024

4/10 Poor

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

6/10 Okay

Florencia

Travelled with family and small children
Sorry hotel personnel don’t even understand English OR Spanish and we speak both. Terrible experience. The morning manager is so unprofessional he denied a price match of a room to extend our stay and the next manger gave us a suite.funny.
Stayed 1 night in Apr 2024

2/10 Terrible

Serria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad room
Bad rooms not updated toilet didnt work hot tub very old water wasnt cold the whole room needed to be updated that was the worst room i ever stayed in
Stayed 3 nights in Apr 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was amazing, the front desk, house keeping, and the Front Porch Cafe.
Stayed 5 nights in Apr 2024

6/10 Okay

Mia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
If you notice that plaques on the wall are dated for 2008 and 2010. Which is over 10 years ago. The property looks like something that would be nice 14 years ago. But I’m 2024 these rooms and the facility need to be updated, even down to the decor. The floors were clammy in our room. I will say the bedding was clean and that seemed to be more of a priority for the cleaning staff (which is not a bad thing). However the rest of the room just didn’t seem clean. I wiped down with a lysol wipe in the bathroom and sink area. There was plenty of dirt and grime. The location is right at the beach. However, that’s probably the only good thing about the hotel….the staff also were helpful when needed.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ryan

Stayed 1 night in Apr 2024

6/10 Okay

Michael

Travelled with partner
Disliked: Property conditions & facilities
Overall the hotel needs updating. Paid for a suite with a hot tub and jets didn’t work. One member of the front desk staff is very rude and talks down to everyone. The restaurant and the bar staff are great. We probably wouldn’t stay here next year when we visit.
Stayed 5 nights in Apr 2024