The Reach Key West, Curio Collection by Hilton

4.0 star property
Hotel with private beach and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Reach Key West, Curio Collection by Hilton

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
In-room safe, individually decorated, individually furnished, desk
Sports facility
Private beach, scuba diving, sailing, kayaking

Reviews

8.4 out of 10

Very good

Popular amenities

  • On private beach
  • Pool
  • Breakfast available
  • Spa
    Spa
  • Bar
    Bar
  • Room service
    Room service

Explore the area

Map
1435 Simonton Street, Key West, FL, 33040
  • Simonton Beach
    3 min walk
  • Duval Street
    3 min walk
  • South Beach
    3 min walk
  • Key West, FL (EYW-Key West Intl.)
    9 min drive

Room options

Studio, 1 King Bed, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
  • 30 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Room, 1 Double Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Room, 1 Double Bed, Resort View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
  • 28 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed

Room, 1 King Bed, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
  • 28 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Studio, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Key West View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
  • Resort view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Key West

At The Reach Key West, Curio Collection by Hilton you'll be within steps of popular attractions like Florida Keys Beaches and South Beach. Highlights at this beachfront hotel include a full-service spa, a private beach and a restaurant. .A relaxing visit to Spa al Mare' can include deep-tissue massages and hot stone massages. The restaurant, Four Marlins, serves local cuisine and is open for brunch, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, gym and pool loungers as well as access to boat tours. 4700 square feet (437 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also the convenience of valet parking. .Attractions within a short walk walk of this 4-property class Key West Historic District hotel include Duval Street and Southernmost Point.

What's nearby

  • Duval Street - 3 min walk
  • South Beach - 3 min walk
  • Southernmost Point - 5 min walk
  • Ernest Hemingway Home and Museum - 12 min walk
  • Mallory Square - 4 min drive

Getting around

  • Key West, FL (EYW-Key West Intl.) - 9 min drive

Restaurants

  • ‪Salute - ‬13 min walk
  • ‪Southernmost Beach Café - ‬3 min walk
  • ‪El Siboney Restaurant - ‬9 min walk
  • ‪Southernmost Point Bar In the USA - ‬7 min walk
  • ‪Banana Cafe - ‬5 min walk

About this property

The Reach Key West, Curio Collection by Hilton

Hotel with private beach and full-service spa
Step outside to unwind on the sandy beach. At The Reach Key West, Curio Collection by Hilton, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as scuba diving and sailing.

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is available in public spaces for a fee. This beach hotel also offers an outdoor pool, a fitness centre and a garden. You'll have access to the outdoor pool at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Key West hotel.

  • 1 building
  • 150 guestrooms or units
  • 5 levels
  • Conference rooms
  • 4700 sq ft of conference space
  • 437 sq. m of conference space
  • Built in 1970
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Reach Key West, Curio Collection by Hilton offers 150 accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a deep soaking bath, dressing gowns, designer toiletries and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on request.

Spa al Mare' has 5 treatment rooms and outdoor treatment areas. Services include deep-tissue massages and hot stone massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 25 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Four Marlins

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 4,700 square feet of conference space

Outdoors

  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per night
  • Only dogs are allowed
  • Weight limit: 25 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 63 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Fitness centre access
  • Health club access
  • Partner property access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 to 35 per person
  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per stay (rates may vary)
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Reach Waldorf Astoria
The Reach, a Waldorf Astoria Hotel Key West
Reach Resort Key West
Waldorf Astoria Key West
The Reach Resort Curio Collection by Hilton
The Reach Key West Curio Collection by Hilton
The Reach Key West, Curio Collection by Hilton Hotel
The Reach Key West, Curio Collection by Hilton Key West
The Reach Key West, Curio Collection by Hilton Hotel Key West

Frequently asked questions

What is the cancellation policy at The Reach Key West, Curio Collection by Hilton?

The Reach Key West, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Reach Key West, Curio Collection by Hilton?

As of 31 Oct 2024, prices found for a 1-night stay for 2 adults at The Reach Key West, Curio Collection by Hilton on 4 Nov 2024 start from AU$573.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Reach Key West, Curio Collection by Hilton?

Yep, The Reach Key West, Curio Collection by Hilton has valet parking with in/out privileges for USD 45 per day.

Are there any beaches close to The Reach Key West, Curio Collection by Hilton?

Yep, The Reach Key West, Curio Collection by Hilton is on Florida Keys Beaches, which hotel guests give top marks. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at The Reach Key West, Curio Collection by Hilton?

Yep, Spa al Mare' is available for guests. You'll enjoy services like hot stone massages.

Does The Reach Key West, Curio Collection by Hilton have a pool?

The Reach Key West, Curio Collection by Hilton has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at The Reach Key West, Curio Collection by Hilton?

The Reach Key West, Curio Collection by Hilton features a private beach, a full-service spa and an outdoor pool. All guestrooms come with deep soaking tubs, room service and espresso makers.

What makes The Reach Key West, Curio Collection by Hilton a romantic place to stay?

A private beach and a lounge bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at The Reach Key West, Curio Collection by Hilton.

Is The Reach Key West, Curio Collection by Hilton family-friendly?

You bet! With amenities such as a private beach and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Reach Key West, Curio Collection by Hilton is a hit with families.

Are there hot tubs in the rooms at The Reach Key West, Curio Collection by Hilton?

No, but there are deep-soaking baths in the guestrooms.

Does The Reach Key West, Curio Collection by Hilton serve breakfast?

Yeah, buffet brekkie is on offer daily from 7 AM to 11 AM.

Is there a free airport shuttle available at The Reach Key West, Curio Collection by Hilton?

No, The Reach Key West, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at The Reach Key West, Curio Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Reach Key West, Curio Collection by Hilton?

Check-in begins at 4 PM. Check-out time is 11 AM.

The Reach Key West, Curio Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 422 out of 791 reviews" "
Rating 8 - Good. 187 out of 791 reviews" "
Rating 6 - Okay. 93 out of 791 reviews" "
Rating 4 - Poor. 46 out of 791 reviews" "
Rating 2 - Terrible. 43 out of 791 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property! Truly the best in the area. Quiet and wonderful, friendly staff!
Stayed 7 nights in Jul 2024

10/10 Excellent

Andréia F

Stayed 2 nights in Jul 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

2/10 Terrible

Jennifer S

Stayed 4 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Marc L, Shreveport

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
When we arrived at our room the toilet overflowed for no apparent reason. It took hours to have someone to fix it and clean after two requests. It was difficult to get housekeeping to clean our room, we had to request service multiple times while towels and trash were stacking up. Housekeeping, when they did arrive (2 times in 6 days), never replenished the coffee maker, water or soap. We ran out of the complimentary soap and shampoo (they have it locked to the shower wall). After we requested housekeeping to clean and replenish the soap for a couple days (we stayed 6 nights), we found a bottle of the body wash outside our door. The morning, we checked out, housekeeping was knocking on our door at 10:59 am, literally. The safe was broken, I think the batteries were dead. After requesting 2x they finally replaced the batteries. We went the first two days without a safe which caused us to carry our cash with us - very inconvenient and unsafe. The door to the balcony came off the tracks on the 4th day causing a HOT draft into our bedroom. The AC was on 65 the entire time however, it only cooled the front room of our suite. The bedroom was HOT each night. The elevator was broken. We met one couple who were staying on the 5th floor, and they were not happy. Thankfully, we stayed on the 2nd floor, but it was inconvenient for us as well. On a positive note: Lillie our server on the beach and pool was fantastic!! Willow at the front desk was helpful as well.
Stayed 6 nights in Jul 2024

4/10 Poor

Robert

Disliked: Staff & service, property conditions & facilities
We have stayed in the sister property to "The Reach" for 20 years. Due to remodeling we tried The Reach as its a Hilton property as well. Unfortunately, the name says it all. "The Reach" is a reach in an attempt to make a Holiday Inn an upper scale hotel. On the first day of a week long stay we were scorned by staff for having a sandwich from an outside restaurant in the hotel. The rooms are small and the showers are ridiculously small. I'm 5"11 and 200lbs and could barely turn around in it without hitting an elbow on the handicap holds. Only one of the two hotels two elevators worked the entire stay and at multiple times none were working. The rooms are exterior rooms so three flights of stairs in that humidity was less than pleasing. One of the nights of oue stay they hosted a wedding. Which resulted in us listening to thumping music until almost midnight. One of the wedding guests destroyed the sand sculpture on the beach that night as well. The beach is the only great thing about the hotel. One of the best on the island. But, once again the hotel is after money so half the beach is reserved for paid cabanas (which i never saw anyone rent the entire week). We also had a ceiling light in our room that would randomly turn on at odd hours in the middle of the night and stay on. Our final night one of pur rental bike had the kickstand broken off of it while attached to the bike rack in the parking garage. The bike besode ours had the lock cut off it. We will not return.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
i like that the resort has a small beach and the staff take great care of you at bar, pool, and beach.
Stayed 5 nights in Jul 2024

10/10 Excellent

Margarita

Stayed 4 nights in Jul 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stats at Key West & We’ll come back !!!
We had an amazing stay in this hotel. Everyone is friendly, the beach is amazing!! There’s a sleeve service for the beach chairs!! And they gave you nice popsicles for free on the beach. The shampoo, soap, they’re using Lockwood which smell very nice. The text service is great they respond right away!
Stayed 2 nights in Jul 2024

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Reach was amazing. Staff was accommodating and helpful at every turn. The private beach access was the main draw for booking this Key West hotel and it did not disappoint! We will definitely return to Kew West and The Reach hotel will be our first reservation!
Stayed 3 nights in Jul 2024

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very accommodating. The staff around the pool was excellent!
Stayed 7 nights in Jul 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service
.
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Linda

Stayed 2 nights in Jul 2024

10/10 Excellent

Ruth Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We just returned home from a week at The Reach. Our stay was great! Our room was spacious and clean and convenient to pool and beach. The water was calm and so relaxing. The staff were so pleasant and helpful. The restaurant had delicious food but was pricey. We will definitely return!!!
Stayed 5 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible, dirty unfriendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!
Stayed 1 night in Jul 2024

8/10 Good

Jorge

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Kesiley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Brett

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice experience at The Reach. Great pool, bar, beach, location and staff. The air conditioning seemed to struggle and getting the shower at a desired temp was challenging, but I’d recommend staying there.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sharee Palmer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and attractive, the room was clean and well done. More important, the staff was very pleasant, accommodating and professional. The negative was without a bell person, locating the room in a maze of walkways was not easy when we were exhausted from travel. I missed a three step drop, and spent the vacation with a black eye from the fall. The restaurant and bar are excellent. The bartender was not only quick with a drink, but with an ice bag for my face, much appreciated! And room service is very speedy. Pool attendants are available with towels and chair covers, and cocktail service at the pool and beach is good. Most services such as spa are at the sister property next door, close, but not as convenient as we had hoped.
Stayed 8 nights in Jul 2024

6/10 Okay

Kevin

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The property was beautiful in the common areas. Really nice. Beach was small but enough. Sand wash off station was broken all week. The room my family had was basically a hotel room, but was sold as a suite. I don't feel like I stayed in a resort
Stayed 4 nights in Jul 2024