Wotif Reviews

Hotel official website was corrupted so booking made with Wotif. Simple process and very quick confirmation.

Always book flights and motels with wotif

Wotif website was very user friendly all photos and information was very helpful in making my decision where we wanted to stay lots of choices as well

Quick efficient service. So easy to book online at the last minute.

always easy to navigate wotif

The site is so easy to navigate and I seem to get the best price for my bookings and never have any problems when booking in at any of my motels

was fine

I have used Wotif many times and really like the service you provide – thank you. However, yesterday I was really disappointed to find out that my message to Darwin Central was not passed on. I used the Wotif facility to message the hotel direct to tell them my partner would be arriving before me. He had to fly from a remote community, across a flooded river, then drive 300 km to Darwin and was arriving before me. I flew in at 9.30 pm. I sent a message to the hotel via Wotif letting them know he would be arriving, his full name, and that I was not flying in until later. I also sent him a copy of my reservation.
He arrived tired and in need of shower around 6 pm – he also helped people with post-cyclone clean up on his way – and went to check in and was told he was not able to – because it was booked in my name. The woman he initially dealt with was helpful but a gentleman also working on the desk interrupted and said it was not possible. Your default setting was for 1 guest (which I hadn’t realised) and they alleged there was no message from Wotif. When I arrived with him at 10.15 pm – the same staff member claimed to me (while my partner was parking) that all he would need to do is show his booking. When my partner returned he then explained he had shown them the booking confirmation I forwarded to him on his phone to the female staff member and she had begun to organise check in – but the male staff member had interrupted and told her to disregard it. In my conversation at 10.15 pm the staff member kept claiming that he did not have enough information and it was booked in my name. I explained there was no facility for booking it in anything but my name. We have both stayed at Darwin Central numerous times together and on separate visits (as you can see from my booking history) – and this was deeply disappointing. I was not there to verify that the staff did try to find messages, they blankly stated it had not been received.

So – was the problem with Wotif or the hotel?

My partner is African, hoping their disinterest in checking that he did, in fact, have a copy of the booking forwarded by me … may have something to do with that.

Oh, and the room 319 smelled strongly of mildew. Have never had this experience before here, maybe it was post-cyclone – but we were too tired. Glad we booked a different hotel tonight (via Wotif).

quick service with reasonable rate

you’re asking for feed and you are citing an itinerary number I don’t recognise. not helpful. have not stayed at apartment as yet.