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Customer Experience Rating
5/ 5

I have used Wotif for booking holidays a number of years. It is a great service and fully reliable. Well done!

Customer Experience Rating
5/ 5

Customer Service gentleman was very polite and curious and was able to assist with request of changing travel dates.

Customer Experience Rating
5/ 5

Easy to follow web page

Customer Experience Rating
4/ 5

Quick, painless service from Wotif. But your website has been mislead as to the hotel’s opening desk hours. I read 9-5 on the web. I arrived at 3:10 on a Sunday lucky to find someone as I’m told they close at 3pm Sundays…this is a small town not on a major highway. The motel door says 9-6 daily. I suspect this is a common situation Wotif is not kept aware of. Of course, key arrangements are in place for late arrivals which may involve phone calls. One less star awarded to ring your alarm bell that the truth is not being put out there.

Customer Experience Rating
4/ 5

Excellent service would definitely use again

Customer Experience Rating
4/ 5

I use them out of convenience

Customer Experience Rating
5/ 5

I made an error with my booking by booking accommodation 1 month too early. It was a non refundable reservation. Your office contacted the hotel finding there was no availability for the same days in the next month. Between your office and the hotel it was agreed that the booking would be cancelled and your office gave me some other options and made a new booking for me. I was concerned but the whole the contact I had with your office was easy, helpful and resolved the situation efficiently for me. My sincere appreciation to your staff with whom I had contact.

Customer Experience Rating
2/ 5

Was extremely disappointed couldn’t book the accom I wanted, even though it said rooms were available and then when I did book at another motel even though I asked to pay later it took funds from my credit card straight away! It said it would take a deposit I didn’t understand how the full amount waa deposit?

Customer Experience Rating
3/ 5

I immediately found a much better tariff for the same hotel on another accommodation website so in future I’ll be looking a lot further than Wotif.

Customer Experience Rating
5/ 5

Definitely recommend to friends and family needing a pleasant stay in Perth. Felt safe and secure with automatic gate and breakfast was lovely. Spacious accommodation and gorgeous host. Thanks Lynn