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Customer Experience Rating
4/ 5

Easy and efficient

Customer Experience Rating
5/ 5

the ease of navigating your way thru the site and making a booking is second to none.

Customer Experience Rating
1/ 5

The booked accommodation was being refurbished as was not available. Stuck at Sydney airport for hours trying to find alternate accommodation. Spent too long on the phone trying to sort this with Wotif, on hold 3 times fior too long. In the end had to book my own accommodation at a much higher price.

Customer Experience Rating
2/ 5

My name is Deirdre Ashe, I have booked accommodation for John, so there should be some way to identify this.

Confirming that accommodation is overly complicated, I would be better to send an automatic email. Why else do you ask for my email address

Customer Experience Rating
5/ 5

They respond quickly to customer service and sort it out with expertiese

Customer Experience Rating
2/ 5

I was unable to book 2 rooms at the same property at the same time..one room for 2 people and a room for a single person….I tried but it was not clear how to do this. So I had to book them separately in two sessions. Thanks

Customer Experience Rating
5/ 5

The ease of utilizing this website

Customer Experience Rating
4/ 5

Easy to navigate and easy to read

Customer Experience Rating
4/ 5

I was disappointed not to receive email confirmation of booking

Customer Experience Rating
5/ 5

Arranged flight at short notice with good seats
Let’s us know when on line checkin is avail for multiple sector itinerary