Wotif Reviews

Excellent service quick and easy

It was easy to booked, so very good, and like it!

Booking online stated breakfast was included in price ,However nothing on further confirmation email or paperwork confirmed this and this was only confirmed at check in ..Pre -Paid via credit card and accepted terms and conditions . This stated no further correspondence was required .Received a phone call on day of check in to confirm a specific arrival time for check in ,This does not support advertised product and does not support contractual agreement I had paid for . Room is as expected but your booking information is misleading and more detail on parking restrictions need to be advertised , My car not able to be secured on grounds after a 8pm lockout of carpark,, Had to park on street in Wagga Wagga the second highest crime area of NSW ,Dubbo is first Sydney third .
In conclusion your service failed to deliver ,The room I booked and interior of site is as expected and as photographed but there is a failure in the details of carparking ,check-in times and inclusions that are exclusions,.Rather than book online via your site I would consider calling the establishment I researched directly in the future and get the same rate .
I travel 18 weeks per year for work and have done so on a regular basis for 15 years . I generally stay at the same places and in the past have had no issues when I contact them directly via phone or email . Booking online with your company has not been a experience that I would like to recommend .

Because I am still waiting for my confirmation email?/?
please forward- to my email
dee-mac@bigpond.net.au
Date of your booking: 17-Mar-18
Itinerary number: 1296203846254
Type of Booking: Hotel Booking
Susan Dee

Wot if kept me up to date with hotel deals and booking our hotel was convenient and easy.

Allt var bra!

no problems so far

Great

Fantastic, big smile friendly greeting upon checking in

Cheapest price I could find, & booked within minutes!