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Customer Experience Rating
4/ 5

Easy to access webpage.
Great price

Customer Experience Rating
3/ 5

I have not received my receipt or booking advice from wotif

Customer Experience Rating
3/ 5

No better or worse than others I’ve used

Customer Experience Rating
5/ 5

The service was quick, easy to use & was a very competitive price.
The app is also a great tool.

Customer Experience Rating
4/ 5

I had a very good experience in booking my flighs,it was very easy and fast.

Customer Experience Rating
1/ 5

I expected to receive a confirmation email as soon as booking was completed. As I did not receive one, I thought I had not completed the process correctly. Hence I booked the same hotel again. After contacting WOTIF directly, I was informed that the original booking had been successfully completed and a confirmation email would be sent. It has still not arrived. But I have cancelled the duplicate booking – I hope! There is no problem with my email address as it was used by your customer support person to contact me. Very confusing. Surely it is part of the booking process to provide a booking confirmation email. It provids the customer with much needed assurance that the booking has been completed correctly. I would appreciate a response.

Customer Experience Rating
5/ 5

Easy to use website and lowest prices

Customer Experience Rating
3/ 5

Never got email confirmation of booking like it said it would.

Customer Experience Rating
1/ 5

Unprofessional and completely scamming

Customer Experience Rating
4/ 5

My booking went through with no problems except that the ‘Mates Rates’ showed as the same as your advertised rate. This has happened with my last two bookings. Am I doing something wrong?