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Customer Experience Rating
5/ 5

Yes

Customer Experience Rating
5/ 5

Easy to use, secure site for payment options and prompt response for booking.

Thank you

Customer Experience Rating
5/ 5

My issue was quickly and effectively managed – great service!

Customer Experience Rating
4/ 5

Access and ease of booking were very good even for an old person like myself.
Confirmations of bookings and itinerary document were quickly sent by email.
The only quibble was that an booking room option was not available on Wotif’s site for the hotel I wanted to stay at in Singapore. Had to ring the hotel to achieve an upgrade.

Customer Experience Rating
5/ 5

Ease of transaction / booking

Customer Experience Rating
5/ 5

It was quick, effecient

Customer Experience Rating
5/ 5

I got exactly what I searched for and my purchase was good value.

Customer Experience Rating
4/ 5

Yes, I would use them again because they had good offers on the hotels and their site was easy to use. The reviews they posted were substantial which always helps when looking for something in a strange place where anything could go.

Customer Experience Rating
4/ 5

Booking was easy.
There were plenty of photos to make my hotel selection easy.
I would recommend Wotif to my friends and family

Customer Experience Rating
1/ 5

The booking was for the wrong dates, and said 2 adults. There is no way I would book for 2 as I travel alone. When I tried to correct it I got nowhere. I am trying to contact Expedia and advise them that the hotel, Seasons Botanic Gardens, Melbourne, will not charge me for the booking in March. I have rebooked with them for correct date in April.