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Customer Experience Rating
5/ 5

Excellent service

Customer Experience Rating
5/ 5

Ease of navigating

Customer Experience Rating
5/ 5

Easy website, plenty of options for our travel requirements. We have used the site quite frequently in the last 8 months. Love the reserve now, pay later option as quite often we book well in advance.

Customer Experience Rating
2/ 5

Perhaps have the booking I paid for and verified by email from Wotif. Arrived Bali late last night to find no booking at hotel for the 4th April. Tried calling Wotif but auto prompting asked for info I didn’t have at hand – no option to SPEAK with a Wotif rep. Family was very upset and worried we had no where to stay. Hotel made room for us. Manager of hotel will speak with me this morning. A call from Wotif would be the decent thing to do. Detlef Bauer +61 400 822 999

Customer Experience Rating
5/ 5

Simple to use and quick. We booked a motel only half an hour before arrival and all our information was already there.

Customer Experience Rating
5/ 5

Easy to use and quick to book. Brilliant.

Customer Experience Rating
4/ 5

It works well because it’s easier to get a response from Wotif team if I need any assistance.

Customer Experience Rating
2/ 5

Wasn’t aware of cancellation fee so soon…..the next day.

Customer Experience Rating
5/ 5

So far, I have just booked accommodation for this coming July and so have not physically experienced staying in it yet. But I am extremely satisfied with your online booking facility.

Customer Experience Rating
4/ 5

yes