Filter by Rating
  • Filter by Rating
  • 1 Star
  • 2 Stars
  • 3 Stars
  • 4 Stars
  • 5 Stars
Customer Experience Rating
5/ 5

Excellent Service

Customer Experience Rating
4/ 5

Found it very easy to book and reserve. And it was very close to where we have to be.

Customer Experience Rating
5/ 5

Quick and easy

Customer Experience Rating
3/ 5

Website kept defaulting to current days date. As a result I accidentally booked the room for the night I made the booking rather than the night I wanted to stay. Waste of $120. Oh well …

Customer Experience Rating
5/ 5

Awesome service!

Customer Experience Rating
5/ 5

No problems

Customer Experience Rating
5/ 5

Wotif is a great company that offers fast and easy accommodation bookings.
And I would recommend Wotif to anyone I know.

Customer Experience Rating
5/ 5

Quick service

Customer Experience Rating
5/ 5

Very friendly and helpful service. Greatly appreciated

Customer Experience Rating
1/ 5

I tried to cancel my bookings and it was so difficult to do so . I then phoned the 1800 and it took over 20 minutes and I was still waiting in a queue I was at work and had to hang up . I finally had the second booking cancelled from the 22nd April.
Then the one from 15th April to the 20th has been a nightmare . I tried so many times from Sunday 15th to cancel on line and back and forth with emails to the Metro in Perth . In exasperation I called again last night and got through to speak with Darren , who was able to cancel the booking , however $463.86 later is a bit rough . The slowness and the convoluted manner of the cancelation system is hard to find and follow and there is no immediate notification that the cancelation has been successful. I have been staying at the Metro regularly for years and I will never use Wotif again . It will all be direct to the hotel. Unhappy me!!!