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Customer Experience Rating
4/ 5

No

Customer Experience Rating
4/ 5

quick response and immediate confirmation of booking

Customer Experience Rating
5/ 5

Website was very easy to navigate. Got a fantastic deal with the hotel booking. Very happy.
Very promptly received the confirmation and all other details. Would highly recomment Wotif.

Customer Experience Rating
5/ 5

Always Great = right price and confirmation instantly

Customer Experience Rating
5/ 5

Very easy online booking experience (after some dismal times on airline sites). And booked exactly what we had hoped for.

Customer Experience Rating
5/ 5

First time used wotif, very easy to navigate and finish booking

Customer Experience Rating
4/ 5

Same as the other sites eg Trivago, Agoda etc

Customer Experience Rating
3/ 5

Wotif offered a good price on the property. Booking went smoothly until the point of payment. Payment was rejected without an explanation of the problem involved. By passing the payment process to the hotel, I was able to clarify that Wotif holds an out-of-date expiry date for my credit card. It should be quite easy for Wotif to send this message when the card is first rejected.

Customer Experience Rating
5/ 5

So far so good. The booking was easy enough

Customer Experience Rating
5/ 5

Easy to use and good interface.