Susan
Easy to use
April 24, 2018Easy to use
April 24, 2018Easy to use
I like seeing pictures of the different rooms to be able to compare, though this isn’t as easy to do on the app than the website
I use this site every time I’m booking a hotel
had some bad experiences making booking – prices change erratically
April 24, 2018Unfortunately I had to cancel my reservation. There was no fee as I gave sufficient notice. It was difficult to find the number to call. The hotel gave me the number. The cancel process was fully automated when I called from the phone I registered with. That wow factor gained an extra star.
April 23, 2018Quick, easy
April 23, 2018The whole experience was simple and very effective – i had my booking completed within less than one minute and there were no issues or dramas
April 23, 2018Everything went smoothly
April 23, 2018The staff member was very considerate and thoughtful when an emergency caused me to change and delay my booking. His kind words were noticed
April 23, 2018it was easy
April 23, 2018I had no trouble booking and the motel was just as advertised. They were expecting us and were very helpful
April 23, 2018