Wotif Reviews

I had booked for the wrong night so called your office and the gentleman that helped me was extremely good
He sorted my booking out with The Lady Bay Resort and we have had a wonderful stay here
Thanking you

Quick, easy and straightforward.

Great choice of premises. Web-page is easy to handle and it works every time.

When booking, site indicated I could pay now or on check-in for this specific accommodation, but still had to provide credit-card details. Even though I’d selected to pay on check-in, my credit-card was charged the very next day.

Easy process to book and offered cheapest rate for accommodation

I wish that there was some way that I could request the room that I want…ie, higher floor…I seem to get the worse room lately and some places want you pay an ‘upgrade’ fee….

Always find the best deal on the gold Coast with the perfect price and place

We booked accommodation for Mudgee 26-28 August and a window came up saying we would get 10% discount if we paid immediately. However, at checkout that coupon never came up even though we tried it 3 times. We then call Wotif Customer Support and were told if we would start an account with Wotif we would receive a $50 discount coupon within 24 hours. This happened on Tuesday 14 August at 6.30pm with a man named Dylan who obviously doesn’t exist as this ustomer service rep. gave us a false name and a false promise, therefore we will never use Wotif again. This is really a case for Consumer Affairs as neither the 10% coupon came up at checkout, nor did we ever get the promised $50 coupon.

I accidentally booked the wrong Novotel hotel and called immediately and Manish was so very helpful and called the Novotel and asked if they’d refund for me which they agreed to. He then offered to book the correct Novotel for me. Very pleasant and definitely helpful.

After booking my motel , I had an urgent call and so had to cancel this booking ..
Was unable to et into this site to do so and when finally I found where I could email was informed a charge of $135 would be made to cancel EVEN THOUGH ON THE BOOKING SITE IT WAS STATED IF NEED TO CANCEL THERE WOULD BE NO CHARGE !!!!
WILL NOT BE USING WOT-IF OR CONNECTED SITES EVER AGAIN