Wotif Reviews

I am very disappointed in the below message re our hotel booking. I was not aware that this could occur. When i went in to make a new booking for the same hotel I found the price had trippled so wounder if this is the reason that the hotel cancelled. I am disappointed that we were not contacted and offered the opportunity to pay in whatever format they required. Very disappointing and if this happens again I will not be using wotif again.

The hotel cancelled your reservation most likely due to your method of payment used to reserve the room. Please try booking the hotel again using a different form of payment.

All charged deposits or pre-payments will be refunded by the hotel.

Wotif Itinerary number: 7367051745028
Hotel reservation number: 1531987606″

Kind regards Tina Guglielmino

You have a system problem. I tried to reset my password and 3 days later I still don’t have the link to do so. I also didn’t receive my booking confirmation automatically as usual. I had to ring your help desk and had them send it out and had to use a different email address to receive this, and no there is no problem with my email as I am receiving all other emails. And no it isn’t in spam.
Your help line staff member however wasn’t excellent and a credit to your team.

Fast and easy

I have not received confirmation email or booking number to date ?

easy booking process

The person I spoke with was very keen to make sure I was aware of my options before cancelling a booking to rebook on another day. He was courteous and friendly. His accent was a little hard to understand at times, but he showed no signs of frustration when I asked him to repeat what he’d said. Meticulous.

Was quick and easy

Simple to use and a great service to have available

Quick booking process. Needed to cancel and reboot and this was done easily.

Easy booking process. Good selection of accomodation