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4.3 out of 5

"Great hotel, excellent location (close to main station) and love the bar. Good quality rooms. " More

By a verified traveller on Mon 03 Feb 2020

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Hotel Description

Central Plaza Hotel puts you in the heart of Zürich, connected to a shopping center and within just a 10-minute stroll of popular attractions like Swiss National Museum and Bahnhofstrasse. Highlights at this hotel include a restaurant, a health club, and a bar/lounge.

TVs with satellite channels are featured in all 103 soundproofed rooms, and you can enjoy in-room childcare, espresso makers, and free bottled water. Minibars provide refreshments, and room service makes dining in an option. Pillow menus and down comforters welcome you to a good night's rest, and other nice touches include slippers and free toiletries. Safes, hair dryers, and phones are also available.

The steakhouse, Restaurant King's Cave, is open for dinner. Enjoy the fitness center along with access to aerobics classes and yoga classes. Other amenities include free WiFi in public areas, a 24-hour business center, and a coffee shop/café. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of self parking.

Within a 15-minute walk of this 4-star Old Town hotel, attractions include ETH Zurich and Kunsthaus Zurich.

Junior Suite, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, River View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, River View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Central Plaza Hotel ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Central Plaza Hotel

Everyone (3) Couples (1)
5 out of 5
Great hotel, excellent location (close to main station) and love the bar. Good quality rooms.

Posted by on 3 Feb. 2020

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Comment from Hotel Management

5 Feb. 2020 by Management Assistant

Dear Guest, Thank you for taking the time to share feedback on your recent stay with us. I am pleased that our great hotel and excellent location were able to make this an amazing experience for you and the hotel was perfect for your needs. We look forward to welcoming you back here in Zurich. Kind regards, Franziska Kläy, Management Assistant

4 out of 5
Location is perfect, just across the road from Zurich HB station. Helpful and accommodating staff. Room was clean. Very comfortable beds. The restaurant is really good, cozy, great service and food, live music, reasonable prices. Unfortunately room was a bit small, no bath ( just a shower), Hotel didn’t have any pool, spa or sauna available which would be so good on cold days.

Posted by on 7 Oct. 2019

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Comment from Hotel Management

15 Oct. 2019 by Marc P.

Dear guest, we would like to thank you for your stay and for leaving your review. We are glad to hear that you enjoyed your stay in General. With regard to the room size we would like to draw your attention to our larger categories like the superior rooms or the Junior Suites and Suites. It would be a pleasure to welcome you back in the not too distant future. Kind regards, Marc Pietrowski Front Office Manager

5 out of 5
Location. Close to everything. Friendly staff. Clean.

Posted by , from Sydney on 18 Mar. 2019

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Comment from Hotel Management

18 Mar. 2019 by Management Assistant

Dear Guest, thank you for staying with us and for your review. Thank you for your compliments - your positive words will be forwarded to our staff. Kind regards, Franziska Kläy, Management Assistant

3 out of 5
hotel in need of upgrade old and tired. Lobby nice but rest of hotel old and decrepit

Posted by on 27 Oct. 2018

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Comment from Hotel Management

30 Oct. 2018 by Management Assistant

Dear Guest, thank you for staying with us and for your review. We regret to read that we did not meet your expectations. There are really modern Superior Rooms and Junior Suites. Maybe these room would be interesting for you. All bathrooms are renovated and our bar is brand new. Best regards, Franziska Kläy, Management Assistant

4 out of 5
Excellent location, nice breakfast , staff were helpful.

Posted by on 27 Sep. 2018

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Comment from Hotel Management

28 Sep. 2018 by Elisabeth Jauch

Dear Guest, thank you very much for taking your time to review your stay. It would be a pleasure to welcome you again. Kind regards Elisabeth Jauch Front Office Manager

5 out of 5

Excellent location

We had a very enjoyable stay at this hotel. The room rates are reasonable and it is in a great location. The major tram and train hubs are on your doorstep and you can easily walk to the old town and retail areas

Posted by on 19 Sep. 2017

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Comment from Hotel Management

25 Sep. 2017 by Guest Relation

Dear Guest, thank you for your stay with us and for having taken the time to share your feedback. Yes, the location is just perfect. We look forward to welcoming you again. Kind regards, Franziska Kläy, Guest Relation

About the Central Plaza Hotel

Location Central 1, Zürich, ZH 8001

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi. There are 2 meeting rooms available. A health club, a terrace, and tour/ticket assistance are also featured at the business-friendly Central Plaza Hotel. You'll have access to the health club at a partner property. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Zürich hotel.

  • 1 building
  • 103 guestrooms or units
  • 6 levels
  • Built in 1883
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Zurich Airport (ZRH) (10.6 km / 6.6 mi)
  • Train station: Zurich (ZLP-Zurich HB Rail Station) (0.5 km / 0.3 mi)
  • Metro station: Central Tram Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Central Plaza Hotel offers 103 accommodations with minibars and espresso makers. Beds feature down comforters. A pillow menu is available. Televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (heating)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

Restaurant King's Cave - This steakhouse serves dinner only. A children's menu is available.

Restaurant/ Bar Central 1 - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Central Garten - This restaurant serves lunch and dinner. Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Pets allowed (no fees)
  • UnionPay
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CHF 15 and CHF 27 for adults, CHF 7.5 and CHF 14.5 for children (approximately)
  • Covered self parking fee: CHF 35 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Central Hotel Plaza
  • Central Plaza Hotel
  • Central Plaza Hotel Zurich
  • Central Plaza Zurich
  • Hotel Central Plaza
  • Plaza Central Hotel
  • Central Plaza Hotel Zürich
  • Central Plaza zürich
  • Central Plaza Hotel Hotel
  • Central Plaza Hotel Zürich
  • Central Plaza Hotel Hotel Zürich

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.