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Mercure Zürich City

4.0 star property
Pet-friendly hotel connected to the convention centre in Zürich with a full-service spa

Photo gallery for Mercure Zürich City

Daily buffet breakfast (CHF 29 per person)
Exterior
Sauna, hot tub, steam room
Lobby
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Gym
  • Parking available
The current price is AU$236
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
Vulkanstrasse 108b, Zürich, 8048
  • Letzigrund Stadium
    ‪3 min drive‬
  • Bahnhofstrasse
    ‪7 min drive‬
  • Swiss National Museum
    ‪8 min drive‬
  • Zürich (ZRH)
    ‪15 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

7.8 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Sofa bed - single
Blackout curtains
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free minibar items
Flat-screen TV
Sofa bed - single
Blackout curtains
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room, 2 Single Beds

Desk, laptop workspace, blackout curtains, soundproofing

Comfort Room, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room Barrier-Free

Comfort Room Barrier-Free

Comfort Room Barrier-Free

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Double Bed

Desk, laptop workspace, blackout curtains, soundproofing

Comfort Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Desk, laptop workspace, blackout curtains, soundproofing

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Sofa bed - single
Blackout curtains
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Connecting Rooms

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room, Connecting Rooms

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Sofa bed - single
Blackout curtains
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

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Exterior

Holiday Inn Express Zurich Airport by IHG

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,017 reviews
The price is AU$236
includes taxes & fees
12 Oct - 13 Oct
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About the area

Zürich

At Mercure Zürich City , you'll be connected to the convention centre and 4.7 km (2.9 mi) from Swiss National Museum. Highlights at this hotel include a full-service spa, a restaurant and a gym. .A day of pampering can include access to the sauna and hot tub. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub and sauna. 4 meeting rooms and coworking space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4-property class Zürich Center hotel include Bahnhofstrasse and University of Zurich.

What's nearby

  • Letzigrund Stadium - 3 min drive - 2.0 km
  • Bahnhofstrasse - 7 min drive - 5.4 km
  • Swiss National Museum - 8 min drive - 5.5 km
  • University of Zurich - 8 min drive - 5.9 km
  • ETH Zurich - 8 min drive - 6.1 km

Getting around

  • Seidelhof Tram Stop - 5 min walk
  • Zurich Altstetten Station - 6 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Socar - ‬9 min walk
  • ‪Subway - ‬7 min walk
  • ‪Kesslers Club Social - ‬8 min walk
  • ‪Tasty - ‬8 min walk
  • ‪Peking Garden - ‬6 min walk

About this property

Mercure Zürich City

Pet-friendly hotel connected to the convention centre in Zürich with a full-service spa
Mercure Zürich City offers its guests a full-service spa, a health club, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include 4 meeting rooms and coworking spaces. A sauna, spa services, and a terrace are also featured at the business-friendly Mercure Zürich City . Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Zürich hotel is smoke free.

  • 319 guestrooms or units
  • Conference rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Zürich City offers 319 accommodations with complimentary bathrobes and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower.

This Zürich hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and desk chairs. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

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Property amenity

Crowne Plaza Zürich by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 1,008 reviews
The price is AU$259
includes taxes & fees
11 Oct - 12 Oct
Crowne Plaza Zürich by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (CHF 29 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Office
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 29 per person
  • Covered self-parking fee: CHF 29 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

a-ja Zürich. Das City-Resort. Hotel Zurich
a-ja Zürich. Das City-Resort. Hotel
a-ja Zürich. Das City-Resort. Zurich
aja Zürich Das CityResort
a ja Zürich. Das City Resort.
a-ja Das City-Resort. Hotel
aja Zuerich Hotel Zürich
aja Zuerich Hotel
aja Zuerich Zürich
Hotel aja Zuerich Zürich
Zürich aja Zuerich Hotel
Hotel aja Zuerich
a ja Zürich. Das City Resort.
aja Zuerich
Mercure Zürich City
Mercure Zürich City Hotel
Mercure Zürich City Zürich
Mercure Zürich City Hotel Zürich
Mercure Zürich City (Eröffnung November 2023)

Frequently asked questions

What is the cancellation policy at Mercure Zürich City ?

Mercure Zürich City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Zürich City ?

As of 14 Sept 2025, prices found for a 1-night stay for 2 adults at Mercure Zürich City on 5 Oct 2025 start from AU$223.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Zürich City ?

Yep, Mercure Zürich City has a secured covered self car park for CHF 29 per night. Onsite parking is limited.

Are there any beaches close to Mercure Zürich City ?

The closest beach to Mercure Zürich City is Mythenquai Beach (5.8 km).

Is there a spa on site at Mercure Zürich City ?

Yep, there is an onsite spa at Mercure Zürich City . It has a hot tub, a steam room and a sauna.

Does Mercure Zürich City serve breakfast?

Yep, buffet brekkie is offered on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Mercure Zürich City ?

No, Mercure Zürich City does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Zürich City ?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Zürich City ?

Check-in begins at 3 PM. Check-out time is noon.

Reviews

Mercure Zürich City Reviews

8.6

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 289 out of 563 reviews
Rating 8 - Good. 167 out of 563 reviews
Rating 6 - Okay. 66 out of 563 reviews
Rating 4 - Poor. 22 out of 563 reviews
Rating 2 - Terrible. 19 out of 563 reviews

Reviews

6/10 Okay

Jerson Anthony

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Breakfast remained same for all the 5-6 days we stayed . Some front desk staff were less friendly while other were kind.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice but for the price of one night stay I would have expected a complementary breakfast. It was why overpriced considering other places I had stayed
Stayed 1 night in Jun 2025

10/10 Excellent

Susanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy our stay.
Stayed 2 nights in Jun 2025

8/10 Good

Tristan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Nader

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is right on Altstetten train station. It provides quick and easy access to Old town and the airport. The rooms were spacious, clean and modern. The bed was comfortable. The bathroom, although on the tighter side was well designed to maximize space. It was clean and modern. The shower had good water pressure. I had a car rental. I decided to return it and use the train for access to different sites as it was cheaper and faster than keeping the car.
Stayed 2 nights in May 2025

8/10 Good

Nicolene Clotilda, Romford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this lovely hotel. Friendly staff. Close to train station and number 4 tram.
Stayed 3 nights in Apr 2025

8/10 Good

Johannes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, new hotel right next to the station. The area around the hotel is quite boring, but as we arrived late and left early … that was no problem to us.
Stayed 2 nights in Feb 2025

6/10 Okay

Erik

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of an industrial estate
Stayed 1 night in Feb 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Joseph

Stayed 4 nights in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ammar

Stayed 5 nights in Dec 2024

6/10 Okay

Rhanniel, Los Angeles

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Property is in Good location walkable to public transportation. But the inconvenient of this property is there’s no phone in the room, no slippers, no bath robe you have to go down to the lobby to ask for everything you need and the room was dusty.
Stayed 8 nights in Dec 2024

10/10 Excellent

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, friendly staff. Beautiful property, close to the train station.
Stayed 5 nights in Dec 2024

10/10 Excellent

JO-Ann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I regularly stay at this hotel as it is a convenient walk to work and great links to Central Zurich- only 2 stops on the train. The staff are friendly and the rooms are modern, comfortable and clean.
Stayed 4 nights in Dec 2024

6/10 Okay

Ulas

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located for Altstetten station with regular trains, trams & buses. The train takes just a few minutes to get to Hauptbahnhof. Modern hotel with good bright, well designed rooms. During my stay the reception was being refurbished but all the staff, including the restaurant staff, were efficient, humourous & friendly. I would suggest bigger, thicker towels for a 4-star hotel. The ones I had were small & thin.
Stayed 2 nights in Dec 2024

10/10 Excellent

Melody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the train station
Stayed 1 night in Nov 2024

10/10 Excellent

Abhishek

Stayed 6 nights in Oct 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Stephanie

Stayed 4 nights in Oct 2024

2/10 Terrible

Eliska

Disliked: Amenities
No one cleaned up our room the whole day, so later in the afternoon I went to a reception and asked if someone could come over to clean up or at least if we can receive fresh towels. When we came back to the room around midnight there were no fresh towels… no one was there to clean up. Someone just came in to the room to put the tag do not disturb on the door, so they don’t need to clean up. I could not believe it ! This hotel doesn’t worth the money. Horrible, never again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniil

Stayed 3 nights in Sep 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Thuan

Stayed 7 nights in Sep 2024