See all properties
Save

Four Points by Sheraton Zhangjiajie Tianmen Mountain

Property class: 4

Photo gallery for Four Points by Sheraton Zhangjiajie Tianmen Mountain

A multi-story hotel with a modern design, featuring a prominent 'FOUR POINTS' sign, large windows, and a well-lit facade.
Property video
A pathway with stepping stones leading through a garden with various plants and trees.
Room
A modern hotel room with a large bed, a desk, and a view of the cityscape.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$82
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
No. 63 Chongwen Road, Zhangjiajie, Hunan, 427000
  • Place, Tujia Folk Customs Park
    ‪10 min drive‬
  • Place, Tianmen Mountain Cable Car
    ‪12 min drive‬
  • Place, 72 Strange Buildings
    ‪12 min drive‬
  • Airport, Zhangjiajie (DYG)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a bed, a seating area with a table and chair, a wardrobe, and a large window offering a city view.

Room, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds

A modern hotel room with a large bed, a desk, and a view of the cityscape.

Room, 2 Double Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a desk, a TV, and a bathroom.

Superior Room, 2 Double Beds

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Premier Room, 2 Double Beds

A modern hotel room with a sofa, a round table, a bed, and a view of the city.

Premier Room, 2 Double Beds

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Comfort Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a television mounted on the wall.

Comfort Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Comfort Room, 2 Double Beds

A hotel room with a large TV screen displaying movie posters, two beds, a bedside table, a nightstand, and a wooden floor.

Comfort Room, 2 Double Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large wall-mounted TV displaying a movie selection, a wooden bench, a small table with a chair, and a view of the city through the window.

Junior Suite, 1 King Bed

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the area

Zhangjiajie

A family-friendly stay in Zhangjiajie awaits you at Four Points by Sheraton Zhangjiajie Tianmen Mountain. You'll be within a 15-minute walk of Puguang Temple and 2.7 km (1.7 mi) from Tianmen Mountain Cable Car. Highlights at this Art Deco hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A day of pampering can include deep-tissue massages and aromatherapy. For a drink, you can stop by the hotel's own lounge bar. Enjoy the free kids' club, 24-hour gym and seasonal outdoor swimming pool as well as access to mini golf. Business amenities include 2 meeting rooms, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also free valet parking, along with the convenience of free train pick-up service. .With a stay at this 4-property class Yongding hotel, you'll be 8.8 km (5.5 mi) from Zhangjiajie National Forest Park.

What's nearby

  • Tujia Folk Customs Park - 10 min drive - 4.8 km
  • Tianmen Mountain Cable Car - 12 min drive - 3.7 km
  • 72 Strange Buildings - 12 min drive - 6.9 km
  • Zhangjiajie National Forest Park - 17 min drive - 8.1 km
  • Yuhuangdong Grotto - 19 min drive - 14.0 km

Getting around

  • Zhangjiajie (DYG) - 18 min drive

Restaurants

  • ‪Hey Jull​ Valley​ Fresh Fungi Hotpot - ‬3 min drive
  • ‪Starbucks Coffee (Zhangjiajie Tianmen Central Square Branch) - ‬2 min drive
  • ‪印象老灶台 - ‬3 min drive
  • ‪罗师傅龙虾 - ‬18 min walk
  • ‪Little Bear Restaurant Vegetarian-friendly (小•熊私房菜) - ‬3 min drive

About this property

Four Points by Sheraton Zhangjiajie Tianmen Mountain

Four Points by Sheraton Zhangjiajie Tianmen Mountain offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre, 2 meeting rooms, and coworking spaces are available. Spa services, a library, and a terrace are also featured at the family-friendly Four Points by Sheraton Zhangjiajie Tianmen Mountain. A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking and valet parking are free. A complete renovation of Four Points by Sheraton Zhangjiajie Tianmen Mountain was completed in July 2026.

This Art Deco Zhangjiajie hotel is smoke free.

  • 1 building
  • 171 guestrooms or units
  • 13 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2026
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Fridge in a common area
  • Locker space
  • Bar or lounge
Four Points by Sheraton Zhangjiajie Tianmen Mountain offers 171 air-conditioned accommodations with free minibar items and a safe. Pillowtop beds feature down duvets. A pillow menu is available. 65-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Zhangjiajie hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages and massages. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

A multi-story hotel with a modern design, featuring a prominent entrance and a view of surrounding buildings and mountains.
Hampton by Hilton Zhangjiajie Tianmen Mountain
Yongding
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 157 reviews
The price is AU$101
includes taxes & fees
1 Dec - 2 Dec
Hampton by Hilton Zhangjiajie Tianmen Mountain

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 8:00 AM to 10:00 PM
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free train station drop-off
  • Limo/town car service
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 98 for adults and CNY 48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Archery
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Bingo
  • Boat and paddles
  • Books
  • Designer stores
  • Foosball table
  • Free children's club
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Library
  • Mini golf
  • Playground
  • Pro golf lessons
  • Seasonal outdoor pool
  • Shopping
  • Snow sports gear
  • TV in common areas
  • Wine tasting room

Family friendly

  • Art supplies
  • Baby bath
  • Baby monitor
  • Baby toys
  • Changing table
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Dining table
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Musical instrument
  • Playground
  • Pool toys
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 13 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2026
  • Communal living room
  • Electric bike charging
  • Locally sourced food prioritised
  • Renovated entire property - July 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Dining table
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 2:00 PM
Late check-out subject to availability
Late check-out fee: CNY 200
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Zhangjiajie Tianmen Mountain

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200 per night.
  • Cots (infant beds) are available for CNY 200 per night.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 98 for adults and from CNY 48 for children
  • Late check-out fee: CNY 200 (subject to availability)
  • Crib (infant bed) fee: CNY 200 per night
  • Rollaway bed fee: CNY 200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Union Pay.

Property Registration Number 91430800MAK1FRGE64

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Shanshui Zhongtian Hotel Hotel
Shanshui Zhongtian Hotel Zhangjiajie
Shanshui Zhongtian Hotel Hotel Zhangjiajie

Frequently asked questions

Is parking available at Four Points by Sheraton Zhangjiajie Tianmen Mountain?

Yep, Four Points by Sheraton Zhangjiajie Tianmen Mountain has a free self car park, free valet parking, free extended parking and free RV/bus/truck parking.

How much does it cost to stay at Four Points by Sheraton Zhangjiajie Tianmen Mountain?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Zhangjiajie Tianmen Mountain on 16 Nov 2026 start from AU$82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Four Points by Sheraton Zhangjiajie Tianmen Mountain?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Four Points by Sheraton Zhangjiajie Tianmen Mountain have a pool?

Four Points by Sheraton Zhangjiajie Tianmen Mountain has a seasonal outdoor pool. The pool is open from June to September.

What makes Four Points by Sheraton Zhangjiajie Tianmen Mountain a romantic place to stay?

Wine-tasting room and couples dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Four Points by Sheraton Zhangjiajie Tianmen Mountain.

Is Four Points by Sheraton Zhangjiajie Tianmen Mountain family-friendly?

You bet! With amenities such as a free children's club and supervised childcare, as well as changing tables and baby monitors in the guestrooms, it's no surprise that Four Points by Sheraton Zhangjiajie Tianmen Mountain is a hit with families.

Does Four Points by Sheraton Zhangjiajie Tianmen Mountain serve breakfast?

Yep, buffet brekkie is offered daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Four Points by Sheraton Zhangjiajie Tianmen Mountain?

No, Four Points by Sheraton Zhangjiajie Tianmen Mountain does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton Zhangjiajie Tianmen Mountain?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Points by Sheraton Zhangjiajie Tianmen Mountain?

Check-in begins at 2:00 PM. Check-out time is 2:00 PM.

Are pets allowed at Four Points by Sheraton Zhangjiajie Tianmen Mountain?

No, pets and service animals are not allowed.

Is there a golf course on site at Four Points by Sheraton Zhangjiajie Tianmen Mountain?

There is a golf course next to Four Points by Sheraton Zhangjiajie Tianmen Mountain.

Four Points by Sheraton Zhangjiajie Tianmen Mountain Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

9.0/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with super helpful and friendly staff. Close to Tianmen Mountain.
Stayed 1 night in Nov 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I barely stayed in this hotel. I got in late at night, and left early morning. But the staff was very nice, and the room was comfortable. for a quick trip, recommended
Stayed 1 night in May 2025