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The Phoenix Hotel Yogyakarta - MGallery Collection

5-star property
Jl Jenderal Sudirman 9, Yogyakarta, Yogyakarta 1800 796 370
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4.8 out of 5
Exceptional!
See all 10 wotif Reviews

"Friendly, helpful staff. Beautiful view over pool. Excellent location " More

By a verified traveller on Sat 13 Apr 2019

Points Of Interest

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Hotel Description

A luxury stay in the heart of Yogyakarta awaits you at The Phoenix Hotel Yogyakarta - MGallery Collection. You'll be within steps of Tugu Yogyakarta and within a short 5-minute stroll of Malioboro Street. Highlights at this Colonial hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A day of pampering can include massages, body wraps, and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, sauna, and pool loungers as well as access to bike rentals. Business amenities include 8 meeting rooms and a 24-hour business center. Other amenities include free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 5-star Central Yogyakarta hotel include Gadjah Mada University and Malioboro Mall.

Superior Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$92* Per night/room 21 Apr. - 22 Apr.

Deluxe Twin Room, 2 Single Beds (Legacy)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room, 1 King Bed (Phoenix)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Pool View (Legacy)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed (Legendary)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Phoenix Hotel Yogyakarta - MGallery Collection ratings based on 10 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Phoenix Hotel Yogyakarta - MGallery Collection

Everyone (1) Couples (5) Family (5)
5 out of 5
Friendly, helpful staff. Beautiful view over pool. Excellent location

Posted by on 13 Apr. 2019

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Comment from Hotel Management

1 May 2019 by Cisca

Dear Guest, Thank you for reviewing The Phoenix Hotel Yogyakarta. It is great to hear that you had a nice experience during your stay with us. It really means a lot to us to have been able to reach your satisfaction. We really appreciate your kind feedback about our staff, pool and our prime location. We look forward to welcoming you back again. Best Regards, Francisca Imas Soraya Guest Experience Manager

5 out of 5

Nice hotel in a very convenient location

Very pleasant heritage hotel. Great staff, good rooms, and lovely pool.

Posted by , from Perth on 16 May 2017

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5 out of 5
Pros: Impeccably restored interior, a gem
Cons: Still waiting for my credit card bond to be returned
Location: Just right
Facilities: Outstanding; Value: Amazing;

Posted by , from Australia - VIC - Regional VIC on 10 Jan. 2015

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5 out of 5
Pros: Exceptional service, went out of their way to sort out the next leg of our trip (patiently, despite changing our mind a few times)
Cons: Far too tempting to stay inside the hotel and enjoy the pool and drinks rather than exploring the city!
Location: Close to everything
Facilities: Top of the line; Value: Acceptable price; Service: Outstanding; Cleanliness: Lovely; Close to the train station, easy enough to get around

Posted by , from Australia - NSW - Sydney on 6 Oct. 2014

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Comment from Hotel Management

6 Oct. 2014 by

Dear Catherine Thank you for your excellent review and I am glad that we could be part of your visit to Yogyakarta and exceed your expectations. Your rewarding comments are a precious gift to our entire Team, and I am extremely happy and proud to forward your message to them. We look forward to have the pleasure of welcoming you back for another exceptional stay and thumbs up! Kindest regards, Thomas Evrard General Manager

4 out of 5
Pros: Beautiful building
Location: Close to everything
Facilities: Distinctive; Value: Inexpensive; Service: Respectful; Cleanliness: Lovely;

Posted by , from New Zealand - Auckland on 26 Jul. 2014

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Comment from Hotel Management

26 Jul. 2014 by

Dear Ruth Thank you for your wonderful feedback ??? it is indeed a pleasure that the entire The Phoenix Yogyakarta team is being acknowledged for its service. We remain focused on providing our guests with a memorable and satisfying experience and I am glad to know that your stay here was in line with our hospitality standards. I look forward to welcoming you again to the perfect hotel in Yogyakarta . Kindest Regards, Thomas Evrard General Manager

5 out of 5
Pros: Breathed a real sense of Javanese character and was on a genuine human scale
Cons: Having to leave!
Facilities: Home away from home; Value: Great deal; Service: Flawless; Cleanliness: Immaculate; Its historical associations with the struggle for Indonesian independence added to its charm

Posted by , from Australia - VIC - Melbourne on 3 Jul. 2013

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5 out of 5
Pros: Service, facilities, stunning pool
Cons: Nothing I could fault
Location: Just right
Facilities: Top of the line, Outstanding; Value: Great deal, Fantastic; Service: Flawless, Go the extra mile;

Posted by , from Australia - VIC - Melbourne on 28 Jun. 2013

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5 out of 5
Pros: The room was excellent.Balcony with pool view was superb. Breakfast was very good. Hotel was like a mini-museum and beautifully done.
Cons: Crossing the road in front of the hotel. Very busy. Heavy traffic.
Location: Tranquil, Great, Close to everything
Facilities: Good, Above average; Value: Great deal, Bargain, Amazing; Service: Good, Respectful; Cleanliness: Beautiful; Our stay at the Phoenix Hotel was a very enjoyable one. The pool was good. The room was good. The hotel itself was beautifully appointed. We loved it.

Posted by , from Australia - QLD - Gold Coast on 21 May 2013

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4 out of 5
Pros: Lovely classy hotel, great place to relex
Cons: Food & drinks pricy
Location: Just right
Facilities: Distinctive; Value: Moderate; Service: Professional, Friendly; Cleanliness: Pleasant; Great breakfast

Posted by , from Australia - QLD - Sunshine Coast on 24 May 2012

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5 out of 5
Pros: Live Javanese background music at superb buffet breakfast
Location: Reasonable access, On busy road
Facilities: Distinctive, Modernised heritage; Value: Affordable, 5 star for motel price; Service: Go the extra mile; Cleanliness: Immaculate;

Posted by , from Australia - NSW - Sydney on 29 Apr. 2012

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About the The Phoenix Hotel Yogyakarta - MGallery Collection

Location Jl Jenderal Sudirman 9, Yogyakarta, Yogyakarta 55233

Property Features

The Phoenix Hotel Yogyakarta - MGallery Collection offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business center and 8 meeting rooms. A sauna, spa services, and a terrace are also featured at the luxury The Phoenix Hotel Yogyakarta - MGallery Collection. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 5-star Yogyakarta hotel is smoke free.

  • 144 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1918
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Yogyakarta Train Station (2.6 km / 1.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Phoenix Hotel Yogyakarta - MGallery Collection offers 144 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Safe
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

The Phoenix Hotel Yogyakarta - MGallery Collection has a restaurant on site.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 17
  • Check-in time ends at 5:30 AM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Additional fees apply to children 5 - 12 years old for breakfast when sharing existing bedding.

The Phoenix Hotel Yogyakarta - MGallery Collection offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 500000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Phoenix Hotel Yogyakarta - MGallery Collection

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property uses a grey water recycling system.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Grey water recycling system
  • Security system
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 300000 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 550000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phoenix Hotel Yogyakarta MGallery Collection
  • Phoenix Yogyakarta MGallery Collection
  • Phoenix Hotel MGallery Collection
  • Phoenix MGallery Collection
  • Phoenix Hotel Yogyakarta
  • Yogyakarta Phoenix Hotel
  • The Phoenix Hotel Yogyakarta MGallery by Sofitel
  • The Phoenix Hotel Yogyakarta - MGallery Collection Hotel
  • The Phoenix Hotel Yogyakarta - MGallery Collection Yogyakarta

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.