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Villa Shenandoah

3.5 star property

Photo gallery for Villa Shenandoah

Romantic Double Room, 1 King Bed, Mountain View | Terrace/patio
Shower, free toiletries, hair dryer, bathrobes
Exterior
Front of property
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View map
No 515, Heerassagala Road, Kandy, Central Province
  • Place, Ceylon Tea Museum
    ‪3 min drive‬
  • Place, Amaya Medical Center
    ‪3 min drive‬
  • Place, Kandy Lake
    ‪6 min drive‬

Room options

View all photos for Romantic Double Room, 1 King Bed, Mountain View

Romantic Double Room, 1 King Bed, Mountain View

Romantic Double Room, 1 King Bed, Mountain View

  • Mountain view
  • 19 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Grand Double Room, 1 King Bed

Grand Double Room, 1 King Bed

Grand Double Room, 1 King Bed

  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About the area

Kandy

A family-friendly stay in the heart of Kandy awaits you at Villa Shenandoah. You'll be 2.7 km (1.7 mi) from Amaya Medical Center and 3.1 km (1.9 mi) from Ceylon Tea Museum. .All 5 soundproofed villas feature flat-screen TVs with cable channels, and you can enjoy free WiFi, free wired Internet and balconies or patios. Dining in is an option with room service, and minibars provide refreshments. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Coffee/tea makers, free newspapers and free bottled water are also available.
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What's nearby

  • Ceylon Tea Museum - 3 min drive - 1.5 km
  • Amaya Medical Center - 3 min drive - 2.2 km
  • Kandy Lake - 6 min drive - 5.1 km
  • Udawatta Kele Sanctuary - 6 min drive - 5.5 km
  • Temple of the Tooth - 7 min drive - 5.5 km

Getting around

  • Kandy Railway Station - 14 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 170 min drive

Restaurants

  • ‪KFC - ‬5 min drive
  • ‪Royal Garden Cafeteria - ‬7 min drive
  • ‪Oak Ray Regency - ‬5 min drive
  • ‪Royal Rest House - ‬7 min drive
  • ‪Xiang Yun Chinese Restaurant - ‬5 min drive

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Villa Shenandoah

There's a restaurant on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. A terrace, barbecue grills, and tour/ticket assistance are also featured at the family-friendly Villa Shenandoah. Self parking is free.

This 3.5-star Kandy villa is smoke free.

  • 5 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1986
  • English breakfast (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • No smoking on site
  • Dining venue
Villa Shenandoah offers 5 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Kandy villa provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in the villa: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Supervised activities for children (surcharge)

Food and drink

  • Coffee/tea maker

Dining

  • Free English breakfast available daily 7 AM to 10 AM
  • A restaurant
  • Limited room service
  • Minibar

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: USD 20 per night

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free daily newspapers
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • In the city centre
  • In the mountains

Things to do

  • Supervised activities for children

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit

General

  • 2 buildings
  • 2 floors
  • 5 units
  • Built in 1986
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 27 July 2024 to 26 July 2026 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: USD 20.0 per night
  • Service fee: 10 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, JCB International, Union Pay and cash.
    For guests' safety, the property includes a first aid kit in all accommodation. The property is professionally cleaned.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Villa Shenandoah Kandy
Villa Shenandoah
Shenandoah Kandy
Villa Shenandoah Villa
Villa Shenandoah Kandy
Villa Shenandoah Villa Kandy

Frequently asked questions

What is the cancellation policy at Villa Shenandoah?

Villa Shenandoah offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Villa Shenandoah?

Yep, Villa Shenandoah has a free self car park.

Is Villa Shenandoah family-friendly?

You bet! With amenities such as supervised childcare, laundry facilities and a BBQ, it's no surprise that Villa Shenandoah is a hit with families.

Does Villa Shenandoah serve breakfast?

Yeah, complimentary English brekkie is served daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Villa Shenandoah?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Villa Shenandoah?

Yep, you can grab a meal at Villa Shenandoah's onsite restaurant.

What time are check-in & check-out at Villa Shenandoah?

Check-in begins at 1 PM. Check-out time is 11:30 AM.

Are pets allowed at Villa Shenandoah?

No, only service animals are allowed.

Villa Shenandoah Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 20 reviews
Rating 8 - Good. 8 out of 20 reviews
Rating 6 - Okay. 4 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel mit traumahftem Blick ins Tal.

Tolles Hotel mit netten und hilfbereiten Mitarbeiterin. Hatten sogar Glück und haben ein Upgrade auf ein besseres Zimmer bekommen und deswegen den wunderschönen Blick.
Stayed 2 nights in Jul 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic little hideaway in Kandy

The hotel is just out of the hussle and bustle of Kandy city - about a 15min Tuktuk ride. Perfect to see all the sights in and around Kandy and then come back and relax in peace and quiet. The staff are very helpful and friendly and the owner arranged trips and drivers in and around the Kandy area. The food is was amazing particularly Hassida's vegetable curry!
Verified

8/10 Good

Mr Walker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax for a few days at this retreat

Overall we enjoyed our stay in this retreat, the facilities were built around a house with a lot of history. We stayed in the main house it self but for the full getaway experience they have a number of bungalows that include their own personal dining areas for you to recive your meals. We will consider staying in the future for upto four nights of winding down and resting. Note transport is required to access this hotel. As the town is not within walking distance. -- Pros -- Our host were excellent and went the extra mile to look after us extremely well. The Food was very good, meals on the menu were priced in dollars from 8 to 20 dollars for a main dish. --Checklist -- Hot water availablility - 30ltr and tank in room so limited to 6 minutes before you need to wait for it to warm back and up. Shower strength - good water pressure Room Size - Our deluxe room was Extremely large, with high ceiling and a balcony. Hanging space and draws - Some but very Limited Insects - Small number of Ants in bathroom Daily room cleaning - adequate Sound proofing - none, sounds travel in the house. Was not much of a problem for us as this is a spacious house. Internet - Good for web browsing
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place with fantastic views across a quiet valley just outside Kandy. Service was fantastic and would definitely recommend to friends.
Verified

8/10 Good

Renate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Private Villa , ruhig in erhöhter Lage über Kandy

Villa etwas schwierig zu finden. Liegt versteckt in den Bergen am Hang. Hotel bietet Tuk Tuk Fahrer an um nach Kandy und zurück zu kommen. Preis 2000 Rupien. Grosse Zimmer mit Holzboden, sehr ruhig, Frühstück auf Terrasse . Personal sehr freundlich und hilfsbereit.
Verified

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruhig gelegenes und liebevoll gestaltete Villa

- Personal bemüht sich sehr, den Aufenthalt so angenehm wie möglich zu machen, ist sehr freundlich und hilfsbereit - idyllisch und ruhig in den Bergen gelegen mit tollem Ausblick (kleiner Nachteil: die Tuk-Tuk-Fahrer verlangen zwischen 400-600 Rupien pro Fahrt ab dem Zentrum Kandys) - Villa und die Zimmer sind sehr hübsch gestaltet und möbliert mit Liebe zum Detail; allerdings hätten wir uns ein Moskito-Netz gewünscht, da in den Breitengraden doch viele Lebewesen in die Zimmer eindringen können - Essen ausgezeichnet, á la carte allerdings verhältnismäßig teuer
Verified

6/10 Okay

YUAN

Liked: Room comfort
Disliked: Staff & service
not well worth
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

bungalow trop cher pour ce que c'est

Déçus par la position de l hôtel. Nous avons été induits en erreur par le positionnement géographique sur TripAdvisor. Nous la pensions près de la gare. Pas du tout. La chambre dans le bungalow a une jolie vue mais sinon elle est extrêmement défraîchie par rapport aux photos qui nous donnent une impression de luxe.les lucarnes d aération sont fermées par des moustiquaires toutes trouées. La terrasse du chalet voisin (derriere) donne directement sur la baie de votre chambre et donc fausse impression d intimité. Quant à la salle de bain elle fait plutôt miteuse. Nous pensions faire le repas dans la maison principale mais on nous a servi sur notre terrasse sans autre alternative et de plus comme une faveur. Le jeune cuisinier est le seul point positif de cet hôtel. Grâce à ses bons conseils il nous a conduit à la gare de peradenya ou nous avons pris le train pour Ella au lieu de le prendre à kandy centre. C est l astuce pour avoir la certitude d une place assise.
Verified

6/10 Okay

Cheryl

Liked: Cleanliness, property conditions & facilities, room comfort

Nice views but over priced

We found villa shendoah too remote 15 mins outside of Kandy. it had nice views but felt it wasn't good value for money we have stayed in nicer places that were cheaper.
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place, but consider location

First and foremost, the people at this hotel go out of their way to keep you happy. We were disappointed to discover we weren't booked into one of the villas, which we thought was misleading given the pictures, but the room we had at the back was OK and they did their best to accommodate us. Food is quite good in the restaurant and the overall setting is excellent. The location is the biggest thing to consider at this hotel; being in the surrounding hills of Kandy is beautiful, and quiet; the downside is you can't really walk anywhere so you'll need to arrange a tuk tuk or taxi for everything. We ended up using one tuk tuk driver for our two-day stay in Kandy. If you want easier access to restaurants and the town, stay elsewhere. But if you want to stay in a relaxing, pretty villa, stay here! Just be sure to ask if you're in a villa or a room.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

山の中のセンスの良いプチホテル

21時チェックイン、翌8時チェックアの短時間滞在でしたが鳥や犬の声しか聞こえず。リラックスできました。朝は静かな朝靄の中 美味しいイングリッシュブレックファーストをいただきました。ロビーの調度品のセンスも良く、部屋も新しく快適です。ただ、山の中のため、蟻やヤモリが屋内にいます。 スタッフの対応も丁寧で居心地がよかったです。 機会があればまたゆっくりと泊まりたいです。
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A place to relax and eat good.

Had a chalet with nice view over the green valley. The food was great! So was the staff and service.
Verified

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Cleanliness

A hotel with huge potential but needs improving

I'm really sad to say this but I was disappointed with our stay here. The hotel has such potential; the views are incredible, the rooms are pretty and quite unique, and the staff are very friendly. Plus the breakfast was amazing! The home made bread in particular was just beautiful! However, a couple of issues unfortunately over shadowed the great potential of this hotel. Firstly, the bugs - they were everywhere! I get that we are in the middle of Sri Lanka's hills and that bugs are to be expected, but there were SO many and they were literally everywhere, I feel the hotel could do something to reduce how many they were, perhaps better insulation or even those plug-in bug detracting things. Secondly, the cleanliness, we didn't get housekeeping everyday like advertised and when they did come in one day they simply made the bed; the glasses hadn't been washed and there were dead bugs all over the floor (which obviously hadn't been swept) and there were cobwebs with other dead bugs in the lamp on the bedside table. It wasn't me being picky and overly looking into these things as it was glaringly obvious. And finally, we had no hot water for 1.5 days. The hotel relies on solar heating, which is great, but as it had been a cold and wet day, there was no hot water, which on a day like that is when you would want it most! This is all stuff that could be rectified so hopefully the hotel will take these comments on board and if they do this hotel would be an amazing place to stay.
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Couple stayed for 2 nights

Nice place up in the hills with lovely views from the grounds. Staff friendly and helpful.
Verified

10/10 Excellent

SEON HWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I found best hotel in Kandy.

Beautiful villa hotel on the mountain. Want to stay there longer. It is located on the mountain. I was looking for remote place from city, but this is not too far from city center. Birds singing, beautiful trees, nice staffs, beautiful interior, spacious room, nice foods...I like everything!
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

Phone before you book.

On arrival they told me they had double booked and so I couldn't stay at this hotel. The lady said she forgot to block bookings after the last room had gone. For me this is bad business. It is located at the very top of a long and winding road, there is nothing else around but spectacular views.
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place

Stayed in lower bungalow, great view of valley. Food was excellent. Service was the best I have experienced yet. Highly recommended.
Verified

8/10 Good

M Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing colonial house with very helpful staff

Nice and very pleasant stay, with very kind and helpful staff. An impresive colonial house within an amazing view from the whole valley. The only (small) inconvinient is the distance to Kandy city center (more than 5 km), easily solved by using tuk-tuk. With no doubt, a place to come back.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hill top retreat

We had 2 great nights here, the staff were super cheerful and attentive. The food was excellent. Our room had an amazing balcony to sit and view the Kandy valley. Wifi was really excellent. The location is 15 mins drive from Kandy but that was great as it meant you were in a more relaxed place than chaotic Kandy. The only negative was how many neighbouring dogs barked loudly late at night, not the hotels fault but if you're a light sleeper may be an issue.
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort