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Zhejiang Xizi Hotel

4.5 star property

Photo gallery for Zhejiang Xizi Hotel

Property grounds
Property grounds
Hallway
Dining
Premium bedding, down duvets, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
No. 37 Nanshan Road, Xihu District, Hangzhou, Zhejiang, 310007
  • Place, West Lake
    ‪1 min walk‬
  • Place, Leifeng Pagoda
    ‪3 min walk‬
  • Place, Jingci Temple
    ‪10 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 35 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Select King Room

Deluxe Select King Room

Deluxe Select King Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Exclusive Twin Room

Exclusive Twin Room

Exclusive Twin Room

  • 32 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Lake-enjoying King Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Lake-enjoying King Room

  • Lake view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Hangzhou

A luxury stay in Hangzhou awaits you at Zhejiang Xizi Hotel. Within a short 5-minute stroll, you'll find West Lake and Leifeng Pagoda. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and an indoor swimming pool. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the marina, gym and sauna. Business amenities include meeting rooms and a business centre. Other amenities include Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free self parking. .With a stay at this 4.5-property class Xihu hotel, you'll be 3.8 km (2.4 mi) from Wushan Night Market and 4 km (2.5 mi) from Broken Bridge.

What's nearby

  • West Lake - 1 min walk - 0.1 km
  • Leifeng Pagoda - 3 min walk - 0.3 km
  • Jingci Temple - 10 min walk - 0.8 km
  • Prince Bay Park - 16 min walk - 1.4 km
  • Qinghefang Old Street - 2 min drive - 1.9 km

Getting around

  • Wushan Square Station - 2 min drive
  • Hangzhou Railway Station (HZD) - 7 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 36 min drive

Restaurants

  • ‪星巴克咖啡(杭州雷峰塔商业街店) - ‬7 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪酒隐 Joy Bar - ‬17 min walk
  • ‪聚湖休闲茶苑 | Juhu Tea Garden - ‬5 min walk
  • ‪Omar Cafe Indian Kitchen - ‬9 min walk

About this property

Zhejiang Xizi Hotel

Zhejiang Xizi Hotel offers its guests a marina, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

A business centre and meeting rooms are available. A fitness centre, a sauna, and a terrace are also featured at the luxury Zhejiang Xizi Hotel. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Hangzhou hotel is smoke free.

  • 219 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Conference rooms
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Zhejiang Xizi Hotel offers 219 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. Digital televisions are provided. Bathrooms include baths or showers with a deep soaking bath and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Exterior
Four Seasons Hotel Hangzhou at West Lake
Xihu
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.9 out of 5, Exceptional, 208 reviews
The price is AU$937
includes taxes & fees
13 July - 14 July
Four Seasons Hotel Hangzhou at West Lake

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: CNY 158 for adults and CNY 90 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • Marina
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zhejiang Xizi Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 280.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 158 for adults and from CNY 90 for children
  • Rollaway bed fee: CNY 280.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Xizi Hotel
Zhejiang Xizi
Zhejiang Xizi Hangzhou
Zhejiang Xizi Hotel
Zhejiang Xizi Hotel Hangzhou
Zhejiang Xizi Hotel Hotel
Zhejiang Xizi Hotel Hangzhou
Zhejiang Xizi Hotel Hotel Hangzhou

Frequently asked questions

Is parking available at Zhejiang Xizi Hotel?

Yep, Zhejiang Xizi Hotel has a free self car park. Onsite parking is limited.

Does Zhejiang Xizi Hotel have a pool?

Zhejiang Xizi Hotel has an outdoor pool and an indoor pool.

What luxury perks are available at Zhejiang Xizi Hotel?

Zhejiang Xizi Hotel features an outdoor pool, an indoor pool and a sauna. All guestrooms come with deep soaking tubs, hydromassage showerheads and premium bedding.

What makes Zhejiang Xizi Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Zhejiang Xizi Hotel.

Are there hot tubs in the rooms at Zhejiang Xizi Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Zhejiang Xizi Hotel serve breakfast?

You bet, buffet breakfast is on offer daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Zhejiang Xizi Hotel?

No, Zhejiang Xizi Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Zhejiang Xizi Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Zhejiang Xizi Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Zhejiang Xizi Hotel?

No, pets and service animals are not allowed.

Zhejiang Xizi Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 58 out of 87 reviews
Rating 8 - Good. 26 out of 87 reviews
Rating 6 - Okay. 1 out of 87 reviews
Rating 4 - Poor. 0 out of 87 reviews
Rating 2 - Terrible. 2 out of 87 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star hotel, amazing property gardens & lake view

Amazing hotel, very comfortable spacious room with a luxury feel. Great location with enormous beautiful lakeside gardens and walk way around west lake. Highly recommended.
Verified

10/10 Excellent

Tianyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of Westlake
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Excellent grounds and location, pity the rooms...

This is no doubt a gorgeous property, and with a great location right beside West Lake so perfect for people looking for idyllic strolls beside the lake or a jog in the morning in beautiful surrounds. The letdown however were the rooms - they were unfortunately slightly dated. Should the rooms be refreshed i would have no qualms choosing this hotel whenever I come to Hangzhou
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
公園内にあり、敷地は広すぎるくらいで、とても静かで敷地内の散策を楽しめます。コンシェルジュも細やかな対応をしてくれます。ただ、設備がやや古く、繁華街から離れている点は不便を感じました。
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in Hangzhou

This was an amazing hotel on beautiful grounds and the perfect place to stay in Hangzhou. Would love to go back. Everyone from the staff was accommodating and helpful. Highly recommend.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Hotel is located on a large lakeside historic property. Staff is excellent, the breakfast buffet is great. However it is a dated resorted, the room furnishings bear no resemblance to the photos. Bathrooms showing some age. Not within walking distance, it is a secure, secluded resort. An excellent value and well worth staying there!
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

HAIJING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel has nice garden, historic building and excellent West Lake view. Very friendly and well trained staff, delicious food.... we had good time in this hotel, and will recommend it to other friends who like to go to HangZhou.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

LYT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a great location. Friendly and helpful staff.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
環境優美，西湖近在咫尺。下午的賓館導覽很好。 但園内的指示不清晰，出租車司機都迷路了。可以改進一下。
Stayed 2 nights in Nov 2019
Verified

8/10 Good

MrTseng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is old, but service is great. Dining was way too expensive which was not match what I got. Food had too much sugar and overly charged as well as breakfast fee. I was treated really well by a staff Mr Lu, he helped me plan the day trip and connected me to driver who did amazing service , he also helped me got tickets to a famous night show which I enjoyed a lot. this one day trip in Hangzhou gave me great impression . I strongly recommend this hotel for its location, service
Stayed 2 nights in Nov 2019
Verified

8/10 Good

YongHe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right at XiZi lake, walking distance to most sightseeing places, especially Leifeng Pagoda. The landscape of the hotel may be the best in XiZi lake due to much less tourist. The facilities are kind out of date as it was built years ago.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular views of West Lake. Immaculate grounds. Concierge services are excellent.
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店的位置就在西湖邊上，下午四點有一個小時的園區導覽解說，服務人員都很友善及擁有良好的訓練，用歺環境很舒適！很適合渡假，來杭州的首選！
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! The location is super convenient if you’d like to be close to west lake. It’s technically within west lake area. Enjoy west lake view when walking around the hotel. It’s walking distance, within 10 mins, to Leifeng pagoda, which is one of the most popular tourist sites. Staffs are extremely friendly and helpful here, they helped me getting tickets to shows and recommended many local food. I will stay here again.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Dudu

Liked: Staff & service, property conditions & facilities
Great surrounding like staying in a park next to the West Lake. In the middle of the center of the city but away from the crowds.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

SIYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

만족했습니다.

전반적으로 깨끗하고 직원들도 모두 친절했습니다. 보안 시설도 아주 좋고 산책로도 아름답고 편안했습니다.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Rong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
体验感很棒，坐拥西湖美景，私密性很好，还有武警把守，空气很新鲜，有满树的柿子，一眼望去的龙井，还有野鸭松鼠。
Stayed 1 night in Jul 2019
Verified

8/10 Good

Hao

Liked: Cleanliness, staff & service, room comfort
Overall is nice. And the location is the best.
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glorious views of the lake

The grounds of the hotel are vast and beautifully landscaped. Staying there felt like a lovely retreat. The grounds meet up with one end of the wide, beautiful, shaded 2-mile causeway that stretches over a good portion of West Lake. Don’t miss it. Also, we took the 6:30 p.m. hourlong boat ride from the hotel. We were astonished and delighted by getting up close to the water and light show, which we hadn’t known about. The hotel staff bent over backward to help us in every way. The restaurant food was very good. We loved our stay.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
美しく整備された、敷地内の庭園からの西湖の景色が最高で、満足しました。スタッフの対応、部屋の調度類や清潔度も文句なしでした。
Stayed 1 night in Jun 2019
Verified

8/10 Good

Tze wei

Liked: Staff & service
Disliked: Property conditions & facilities

Tick most of the boxes but the rooms.. disappoint

Amazing place, history and location.. rooms were very disappointing.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
屋況稍嫌舊式普通，但外部環境超讚，可避開觀光客，享受房客專屬的清幽西湖美景。
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
ｄホテル自体は古いですが、環境がいいです。
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location! Beautiful view of west lake! Delightful garden design! I have always relaxed and enjoyed to stay at XiZi, especially the staffs are very friendly and helpful. I also enjoy the breakfast very much. It's delicious! Emily Chen, the restaurant manager, and Diana make me feel very welcoming.
Stayed 5 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
チェックアウトが7:00からだったこと。
Stayed 2 nights in Mar 2019