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HNA Hotel Downtown Xian

2.5 star property

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View map
258 DONGXIN STREET, XINCHENG DISTRICT, Xi'an, Shaanxi, 710004
  • Place, Xi'an City Walls
    ‪12 min walk‬
  • Place, Xi'an Bell Tower
    ‪2 min drive‬
  • Place, Great Mosque of Xi'an
    ‪3 min drive‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    ‪31 min drive‬

Room options

Standard Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Deluxe Room, 2 Single Beds

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Executive Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Executive

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Deluxe Suite, 1 King Bed

  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Xi'an

HNA Hotel Downtown Xian places you in the centre of Xi'an, within just a 15-minute stroll of Shaanxi Science and Technology Museum and Yisu Community Theater. Highlights at this hotel include a restaurant. .The restaurant, Chinese Restaurant, serves Fusion cuisine and is open for breakfast, lunch and dinner. Other amenities include a gym, a coffee shop/cafe and coffee/tea in a common area. There's also the convenience of car rentals on site. .Sights within a 15-minute walk of this Xi’an City Center hotel include Xī'ān Museum and Chang'an Qishi Museum.

What's nearby

  • Xi'an City Walls - 12 min walk - 1.0 km
  • Xi'an Bell Tower - 2 min drive - 2.0 km
  • Drum Tower - 2 min drive - 2.3 km
  • Great Mosque of Xi'an - 3 min drive - 2.3 km
  • Xi'an Jiaotong University - 3 min drive - 2.7 km

Getting around

  • Xi'an Station - 18 min walk
  • Zhonglou Station - 19 min walk
  • Xi'an (XIY-Xianyang Intl.) - 48 min drive

Restaurants

  • ‪汉阴白火石汆汤 - ‬7 min walk
  • ‪瓦煲老城里香肉夹馍 - ‬15 min walk
  • ‪星巴克 - ‬10 min walk
  • ‪蜜雪冰城(二十六中店) - ‬7 min walk
  • ‪SUBWAY 赛百味 - ‬11 min walk

About this property

HNA Hotel Downtown Xian

There's a restaurant on site, as well as a coffee shop/cafe. A business centre and meeting rooms are available. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at HNA Hotel Downtown Xian.

Smoking is allowed in designated areas at this Xi'an hotel.

  • 1 building
  • Conference rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue
Guest accommodation at HNA Hotel Downtown Xian offers complimentary bottles of water and blackout curtains. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers. Guests can surf the web using complimentary wired and wireless Internet access. An iron/ironing board and hairdryers can be requested.

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Food and drink

  • Breakfast available for a fee: CNY 38 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chinese Restaurant

Things to do

  • Gym

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Spa

  • Spa treatment rooms

Accessibility

  • Lift

More

  • 1 building
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)

Entertainment

  • LCD TV

Food and drink

  • Free bottled water

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 100.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately CNY 38 per person
  • Rollaway bed fee: CNY 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club and JCB International.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

HNA Business

HNA Business Hotel

HNA Business Hotel Xi'an

HNA Business Xi'an

HNA Hotel

HNA Downtown Xian

HNA Hotel Downtown Xian Hotel

HNA Hotel Downtown Xian Xi'an

HNA Hotel Downtown Xian Hotel Xi'an

Frequently asked questions

What is the cancellation policy at HNA Hotel Downtown Xian?

HNA Hotel Downtown Xian offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at HNA Hotel Downtown Xian?

No, HNA Hotel Downtown Xian does not offer an airport shuttle service.

Is there a bar or restaurant at HNA Hotel Downtown Xian?

Yep, you can grab a meal at HNA Hotel Downtown Xian's onsite restaurant that serves Fusion cuisine.

What time are check-in & check-out at HNA Hotel Downtown Xian?

Check-in begins at 2 PM. Check-out time is 2 PM.

HNA Hotel Downtown Xian Reviews

Reviews

6.2
Rating 10 - Excellent. 1 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 2 out of 11 reviews

5.2/10

Cleanliness

5.0/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location and quiete

Near the bell buiding and huimin street, bus station down stair, very conviniente.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor value for money

HNA Business Hotel is the worst hotel I have been to in China. I had many problems with my room including poor room cleanliness, noise from outside (a busy street) since windows did not adjust, etc. I asked Hotel management to fix a few of the problems and they were never interested in providing a solution.

8/10 Good

Anonymous

I booked this hotel mainly because

I booked this hotel mainly because it was centrally located and had a good rate. It was very easy to find, and in easy walking distance ti the Drum Tower, where the bus from the airport stops. I booked a non-smoking room, and for the it menat a sign in the roomsaying "please do not smoke in bed". The room stank of smoke. Broadband internet is by cable only (i.e. No WiFi), which means it was useless with my iPad. Staff were very friendly. Breakfast Chinese only (I am still not used to having rice, noodles, etc. For breakfast). Very noisy all night due to strange mechanical noises (some sort of generator, air conditioning, or similar) from outside. Overall, great location and ok hotel. Good value fir money. The only real problem was the so-called non-smoking room...

6/10 Okay

Anonymous

Disliked: Cleanliness, staff & service

bathroom was very dirty, bedroom

bathroom was very dirty, bedroom was small, with questionable security. someone tried to open my room in the middle of the night! i know because the door latch had moved forward as if someone had opened it. told the reception but they couldnt do anything.

8/10 Good

Christian

Liked: Staff & service

This is a good mid-range hotel

This is a good mid-range hotel in downtown Xi'an. It is very central being only a few of minutes walk from the drum tower. Make sure you have the name and address written in Chinese as no-one (including about 10 taxi drivers) seemed to know where it was despite it being a large hotel!

6/10 Okay

Anonymous

No Thrills but cheap & No big complaints

We were disappointed that this hotel does not have a pool/fitness/sauna/massage/bowling as advertised. It does not cater to tourists. English was difficult to arrange. It is situated in the center of town a good walk to all the main sites. Be aware it is by the government buildings and music will wake you at 7 am as they raise the flag it's somewhat peaceful. The hotel breakfast was so so. The hotel was situated in the same building as an amazing Dim Sum restaurant that was happening well past midnight and delicious. With that being said it worked okay for us and it was very well priced.

8/10 Good

rhonda

Disliked: Staff & service

very little english spoken, beds

very little english spoken, beds hard

8/10 Good

Kari

Liked: Staff & service
Disliked: Cleanliness

Fitted carpet and dust, dust and

Fitted carpet and dust, dust and more dust. Under bed more dust.

2/10 Terrible

Super bernard

Disliked: Cleanliness, staff & service, room comfort

Sale

Pût simple, everything is dirty....the carpet has never been cleaned: hairs on the floor, cigarette snatched on the floor,....

4/10 Poor

李先生

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

打掃不乾淨

在客房衛生度有待改善 地毯都沒有吸乾淨 應該是說沒有吸 每天的打掃應該只有到垃圾跟換床單 桌子都是灰塵 房間提供的兩瓶水也要每天打電話去討 衛生紙用完了也不會主動補貨 整體來說 服務員應付了事

6/10 Okay

Metin

Disliked: Staff & service

Kein englisch sprechende Personal,

Kein englisch sprechende Personal, nicht hilfsbereit. Hotel und die Zimmer sind renovierungs bedürftig. Frühstück nur für Asiaten.