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Residence Inn by Marriott Winston-Salem Hanes Mall

Property class: 3

Photo gallery for Residence Inn by Marriott Winston-Salem Hanes Mall

A modern living room with a fireplace, comfortable seating, a flat-screen TV, and a decorative shelf.
A hotel room with a large bed, two bedside tables, a nightstand, and a window with sheer curtains.
An outdoor patio area with stone flooring, wicker furniture, a central fire feature, and a grill.
A reception area with two counters, a patterned wall, and a tiled floor.
A modern multi-story building with a sign reading "Residence Inn Marriott".

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$226
includes taxes & fees
30 Sept - 1 Oct

Explore the area

View map
3885 Oxford Station Way, Winston-Salem, NC, 27103
  • Place, Bowlero Winston-Salem
    ‪2 min drive‬
  • Place, Hanes Mall
    ‪2 min drive‬
  • Place, Wake Forest University
    ‪10 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪13 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed

A neatly made bed with a headboard, bedside tables, and a window with sheer curtains.

Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, Multiple Beds

A hotel room with two beds, a large window with curtains, a bedside lamp, and a headboard with a light fixture.

Studio Suite, Multiple Beds

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A neatly made bed with a headboard, bedside tables, and a window with sheer curtains.

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

A hotel room with two beds, a large window with curtains, a bedside lamp, and a headboard with a light fixture.

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Hearing Accessible)

A hotel room with two beds, a large window with curtains, a bedside lamp, and a headboard with a light fixture.

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

A hotel room with two beds, a large window with curtains, a bedside lamp, and a headboard with a light fixture.

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

A neatly made bed with a headboard, bedside tables, and a window with sheer curtains.

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

A neatly made bed with a headboard, bedside tables, and a window with sheer curtains.

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

A neatly made bed with a headboard, bedside tables, and a window with sheer curtains.

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

A neatly made bed with a headboard, bedside tables, and a window with sheer curtains.

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, Multiple Beds (Mobility Accessible, Tub)

A hotel room with two beds, a large headboard, a bedside lamp, and a window with curtains.

Studio Suite, Multiple Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, Multiple Beds (Hearing Accessible)

A hotel room with two beds, a large headboard, a bedside lamp, and a window with curtains.

Studio Suite, Multiple Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

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includes taxes & fees
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About the area

Winston-Salem

At Residence Inn by Marriott Winston-Salem Hanes Mall you'll be 2.3 km (1.5 mi) from Bowlero Winston-Salem and 2.8 km (1.7 mi) from Hanes Mall. Highlights at this hotel include a complimentary breakfast, free self-parking and in-room kitchenettes. .Enjoy the gym and seasonal outdoor swimming pool as well as access to mini golf. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. .In the area of this 3-property class Winston-Salem hotel, you'll find Wake Forest University.

What's nearby

  • Bowlero Winston-Salem - 2 min drive - 2.4 km
  • Hanes Mall - 2 min drive - 3.8 km
  • Benton Convention Center - 7 min drive - 9.8 km
  • Winston Salem State University - 8 min drive - 13.5 km
  • Wake Forest University - 10 min drive - 11.4 km

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Village Tavern - ‬3 min drive

About this property

Residence Inn by Marriott Winston-Salem Hanes Mall

Residence Inn by Marriott Winston-Salem Hanes Mall offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 825 square feet (77 square metres) and includes conference space. The business-friendly Residence Inn by Marriott Winston-Salem Hanes Mall also features barbecue grills, a picnic area, and coffee/tea in common area. Free self parking is available.

This 3-star Winston-Salem hotel is smoke free.

  • 108 guestrooms or units
  • 4 levels
  • 825 sq ft of conference space
  • 77 sq. m of conference space
  • Built in 2017
  • Continental breakfast (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Food/drink service (free)
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
Residence Inn by Marriott Winston-Salem Hanes Mall offers 108 accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with double sofa beds. Premium cable televisions are provided. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

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  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 543 reviews
The price is AU$193
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Mini golf
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Mini golf
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (weekly)

Business services

  • 825 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM

Late check-in subject to availability

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • The seasonal pool will open in May and close in October.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel

Residence Inn Marriott Hanes Mall Aparthotel

Residence Inn Marriott Winston-Salem Hanes Mall

Residence Inn Marriott Hanes Mall

Residence Inn Marriott Hanes Mall Aparthotel

Residence Inn Marriott Winston-Salem Hanes Mall

Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel

Residence Inn Marriott Hanes Mall

Aparthotel Residence Inn by Marriott Winston-Salem Hanes Mall

Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem

Residence Inn by Marriott Winston Salem Hanes Mall

Residence Inn Winston salem Hanes Mall

Residence Marriott Hanes Mall

Residence Inn by Marriott Winston Salem Hanes Mall

Residence Inn by Marriott Winston-Salem Hanes Mall Hotel

Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem

Frequently asked questions

What is the cancellation policy at Residence Inn by Marriott Winston-Salem Hanes Mall?

Residence Inn by Marriott Winston-Salem Hanes Mall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn by Marriott Winston-Salem Hanes Mall?

As of 16 Sept 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Winston-Salem Hanes Mall on 30 Sept 2026 start from AU$226, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn by Marriott Winston-Salem Hanes Mall?

Yep, Residence Inn by Marriott Winston-Salem Hanes Mall has a free self car park.

Does Residence Inn by Marriott Winston-Salem Hanes Mall have a pool?

Residence Inn by Marriott Winston-Salem Hanes Mall has a seasonal outdoor pool. The pool is open from May to October.

Is Residence Inn by Marriott Winston-Salem Hanes Mall family-friendly?

You bet! With amenities such as on-site mini golf and free food shopping service, as well as free infant beds in the guestrooms, it's no surprise that Residence Inn by Marriott Winston-Salem Hanes Mall is a hit with families.

Does Residence Inn by Marriott Winston-Salem Hanes Mall serve breakfast?

You bet, complimentary continental brekkie is offered on weekdays from 6:30 AM to 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Is there a free airport shuttle available at Residence Inn by Marriott Winston-Salem Hanes Mall?

No, Residence Inn by Marriott Winston-Salem Hanes Mall does not offer an airport shuttle service.

What time are check-in & check-out at Residence Inn by Marriott Winston-Salem Hanes Mall?

Check-in begins at 3 PM. Check-out time is noon.

Residence Inn by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 282 out of 438 reviews
Rating 8 - Good. 73 out of 438 reviews
Rating 6 - Okay. 37 out of 438 reviews
Rating 4 - Poor. 20 out of 438 reviews
Rating 2 - Terrible. 26 out of 438 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is nice. However the staff was less than helpful on this stay.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

LaKeisha

Liked: Staff & service, amenities
Very clean rooms, updated amenities, friendly helpful staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel has been excellent in all area and service. Will recommend to all my friends and family
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Alia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

LaMarr

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and front desk staff was amazing!!! Breakfast food was ok. Would stay here again
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing and we really enjoyed a nice quiet night there.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities
Friendly Front Desk Clerks, Clean Rooms & Good Breakfast items. This was my 3rd time staying & I will be staying again soon!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and awesome breakfast-treadmills did not work
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, will return again.
Stayed 8 nights in Nov 2024
Verified review

8/10 Good

Justin

Liked: Cleanliness, property conditions & facilities
Property is nice it's a good location to stay but they could clean up the pool area better and wipe things down and clean the pool. And we've asked several times when they clean their room to refill our shower soap and vacuum which they did not.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay and would visit again.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to many restaurants & shops. Front desk staff was great.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
the room was very clean, The staff were super polite and helpful. The breakfast was very tasty. loved the fireplace going in the Lobby it was like a touch of home. we are making this our go to hotel when we visit Winston Salem North Carolina
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Estephanie

Liked: Staff & service
Great customer service, the rooms need to be upgraded and the breakfast was really bad and had no flavor . Good location for shopping and eating out
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Getaway Stay

Love this hotel! Will definitely stay here each time we visit Winston Salem
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

JERMAINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect with all the excessible shops and dining options around.
Stayed 6 nights in Aug 2024
Verified review

8/10 Good

Pilar

Liked: Cleanliness
The hotel was great for one day. We had to ask for soap and lotion as there was none at the room. The door and missing the key part but the key worked okay with out it.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities
The pull out couch mattress was horrible and not fit to sleep on
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice weekend stay

Great room, very friendly staff, very clean.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

TERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I suggest this hotel for sure!

Beautiful hotel and very clean everywhere!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional. The hotel is pet friendly so the room we were given smelled of dog urine. The staff quickly found me another room. It wasn't the same quality that I had booked but they made it right.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and enjoy the weekend. Great staffing
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the two ladies working both days were amazing
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Gamaliel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at this property was very good. They had a good Staff and the property was well kept.
Stayed 5 nights in Jul 2024