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Hilton Garden Inn Winston-Salem/Hanes Mall

3.0 star property
Hotel with free parking, near Hanes Mall

Photo gallery for Hilton Garden Inn Winston-Salem/Hanes Mall

Lobby
Lobby
Terrace/patio
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Gym
  • Pet-friendly
The current price is AU$205
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
1325 Creekshire Way, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪4 min drive‬
  • Place, Novant Health Forsyth Medical Center
    ‪5 min drive‬
  • Place, Wake Forest University Baptist Medical Center
    ‪8 min drive‬
  • Airport, Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, Select Comfort beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down duvets, Select Comfort beds, desk

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, Select Comfort beds, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Designer toiletries, hair dryer, towels, soap

Room, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Winston-Salem

At Hilton Garden Inn Winston-Salem/Hanes Mall you'll be 3 km (1.9 mi) from Hanes Mall and 4.5 km (2.8 mi) from Novant Health Forsyth Medical Center. Highlights at this hotel include a restaurant, free self-parking and a 24-hour gym. .The restaurant, Great American Grill, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Business amenities include 3 meeting rooms, a 24-hour business centre, and conference space. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. .Sights within a 10-minute drive of this 3-property class Winston-Salem hotel include Wake Forest University Baptist Medical Center and Truist Stadium.

What's nearby

  • Hanes Mall - 4 min drive - 3.1 km
  • Novant Health Forsyth Medical Center - 5 min drive - 4.4 km
  • Wake Forest University Baptist Medical Center - 8 min drive - 8.8 km
  • Benton Convention Center - 10 min drive - 11.2 km
  • Wake Forest University - 16 min drive - 12.7 km

Getting around

  • Greensboro, NC (GSO-Piedmont Triad Intl.) - 33 min drive

Restaurants

  • ‪Starbucks - ‬13 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Panera Bread - ‬13 min walk
  • ‪Cook Out - ‬13 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Hilton Garden Inn Winston-Salem/Hanes Mall

Hotel with free parking, near Hanes Mall
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Hilton Garden Inn Winston-Salem/Hanes Mall also features a 24-hour fitness centre, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

  • 1 building
  • 112 guestrooms or units
  • 5 levels
  • Built in 2008
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Winston-Salem/Hanes Mall offers 112 accommodations with iPod docking stations and coffee/tea makers. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels, pay-per-view films and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

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Springhill Suites by Marriott Winston-Salem Hanes Mall
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  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,001 reviews
The price is AU$185
includes taxes & fees
16 Nov - 17 Nov
Springhill Suites by Marriott Winston-Salem Hanes Mall

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); free wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 for adults and from USD 6.95 for children
  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hilton Garden Inn Winston-Salem/Hanes Mall
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Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Winston-Salem/Hanes Mall?

Hilton Garden Inn Winston-Salem/Hanes Mall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Winston-Salem/Hanes Mall?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Winston-Salem/Hanes Mall on 9 Nov 2025 start from AU$204.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Winston-Salem/Hanes Mall?

Yep, Hilton Garden Inn Winston-Salem/Hanes Mall has a free self car park.

What makes Hilton Garden Inn Winston-Salem/Hanes Mall a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at Hilton Garden Inn Winston-Salem/Hanes Mall.

Is Hilton Garden Inn Winston-Salem/Hanes Mall family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Winston-Salem/Hanes Mall is a hit with families.

Does Hilton Garden Inn Winston-Salem/Hanes Mall serve breakfast?

Yeah, buffet breakfast is on offer on weekdays from 6:00 AM to 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Winston-Salem/Hanes Mall?

No, Hilton Garden Inn Winston-Salem/Hanes Mall does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Winston-Salem/Hanes Mall?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Garden Inn Winston-Salem/Hanes Mall?

Check-in begins at 3 PM. Check-out time is 11 AM.

Reviews

Hilton Garden Inn Winston-Salem/Hanes Mall Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 434 out of 709 reviews
Rating 8 - Good. 159 out of 709 reviews
Rating 6 - Okay. 61 out of 709 reviews
Rating 4 - Poor. 28 out of 709 reviews
Rating 2 - Terrible. 27 out of 709 reviews

Reviews

6/10 Okay

Felicia

Disliked: Staff & service
N/A
Stayed 2 nights in Jul 2025

10/10 Excellent

Jermaine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Jul 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities
Convenient. Friendly staff
Stayed 1 night in Jul 2025

2/10 Terrible

Amy

Bed bug - need refund

There was a bed bug in my bed. It was horrible. We had to leave and get another hotel. A manager was supposed to call me today to help me with the refund but I did not hear from them. I request that someone please contact me so that the charge can be removed from my card.
Stayed 3 nights in Jul 2025

2/10 Terrible

Millard

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Johannes, Hengelo

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Tiffany

Stayed 1 night in Jun 2025

10/10 Excellent

kasche

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay and quiet and local shopping and food right outside the door
Stayed 3 nights in Jul 2025

10/10 Excellent

sheldena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Joseph

Liked: Staff & service
Disappointed rate did not include some level of breakfast.
Stayed 1 night in Jun 2025

4/10 Poor

Kyle, Fairmont

They didn’t clean the toilet and left toilet paper from the last person. When we told the staff the hm came out and handed us a plunger and told us to clean it. We tried calling down but the phones weren’t working either.
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Stayed 1 night in Jun 2025

10/10 Excellent

Weslei

Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Stayed 3 nights in May 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tiashawna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loooove my experience
Stayed 2 nights in May 2025

8/10 Good

Kelly

Stayed 1 night in May 2025

10/10 Excellent

Vontell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience.

We came down for AAU and had great experience. We will be staying again pretty soon.
Stayed 1 night in May 2025

8/10 Good

cameron

Liked: Cleanliness
Stayed 3 nights in May 2025

8/10 Good

cameron

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine except I did not have housekeeping enter my room and had to go down to the front desk for coffee and clean towels twice
Stayed 3 nights in May 2025

10/10 Excellent

Kristie

Stayed 2 nights in May 2025

8/10 Good

Aurea

Liked: Cleanliness, staff & service, property conditions & facilities
We would stay there again if we were in the area and need a hotel.
Stayed 1 night in May 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
The people working at this property are awesone. Helpful, Happy, Efficient and make you feel welcomed.
Stayed 1 night in May 2025

10/10 Excellent

ben

Stayed 1 night in May 2025