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Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Property class: 3

Photo gallery for Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

A spacious hotel lobby with a high ceiling, a central seating area with a sofa and chairs, a dining table, and a kitchen area in the background.
A hotel room with two beds, a TV, a desk, and a window with curtains.
A modern hotel lobby with a large seating area, a dining table, and a TV mounted on the wall.
A row of treadmills with digital screens, arranged in a gym with a mirrored wall and ceiling lights.
A reception area with a wooden reception desk, a decorative wall piece, and a refrigerated display.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$156
includes taxes & fees
11 Oct - 12 Oct

Explore the area

View map
1680 Westbrook Plaza Dr, Winston-Salem, NC, 27103
  • Place, Adventure Landing Winston-Salem
    ‪8 min walk‬
  • Place, Hanes Mall
    ‪8 min walk‬
  • Place, Wake Forest University
    ‪11 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a chair, a small table, and a sofa.

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible

A hotel room with a large bed, a desk with a chair, a small table, and a sofa.

Room, 1 King Bed with Sofa bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk with a computer, a chair, and a TV.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

A hotel room with two beds, a desk with a computer, a chair, and a TV.

Room, 2 Queen Beds, Hearing Accessible

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a sofa, a small table, a lamp, and a painting on the wall.

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible (Mobility Accessible with Bathtub)

A hotel room with a sofa, a small table, a lamp, a kitchenette, and a TV.

Suite, 1 King Bed with Sofa bed, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Hearing Accessible (Roll-in Shower)

A hotel room with a kitchenette, a sofa, a chair, a flat-screen TV, and a door leading to another room.

Room, Multiple Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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A hotel room with a large bed, a desk, a chair, a bedside table with a lamp, and a wall-mounted picture frame.

Sleep Inn Hanes Mall

Williamsburg Square
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
8.0 out of 10, Very good, 1,000 reviews
The price is AU$133
includes taxes & fees
29 Sept - 30 Sept
Sleep Inn Hanes Mall

About the area

Winston-Salem

At Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall you'll be within just a 10-minute stroll of Hanes Mall and Adventure Landing Winston-Salem. Highlights at this hotel include in-room free WiFi and Smart TVs. .Enjoy the gym and seasonal outdoor swimming pool. Business travelers can take advantage of a meeting room and a business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free buffet breakfast is offered between 6:00 AM and 10:00 AM. There's also the convenience of RV/bus/truck parking. .In the area of this 3-property class Winston-Salem hotel, you'll find Wake Forest University.

What's nearby

  • Adventure Landing Winston-Salem - 8 min walk - 0.7 km
  • Hanes Mall - 8 min walk - 0.7 km
  • Winston Salem State University - 7 min drive - 11.8 km
  • Benton Convention Center - 8 min drive - 8.4 km
  • Wake Forest University - 11 min drive - 9.6 km

Getting around

  • High Point Station - 26 min drive
  • Greensboro, NC (GSO-Piedmont Triad Intl.) - 32 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Chick-fil-A - ‬14 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬19 min walk
  • ‪Golden Corral - ‬9 min walk

About this property

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. A complete renovation of Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall was completed in May 2025.

This 3-star Winston-Salem hotel is smoke free.

  • 127 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • 1 conference room
Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offers 127 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

A Courtyard by Marriott hotel with a covered entrance, multiple floors, and a parking lot.
Courtyard by Marriott Winston-Salem Hanes Mall
Winston-Salem
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 817 reviews
The price is AU$127
includes taxes & fees
30 Sept - 1 Oct
Courtyard by Marriott Winston-Salem Hanes Mall

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Fixed shower seat
  • Grab bar in bathtub
  • Handrails in stairways (109 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Renovated entire property - May 2025
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 September to 17 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

We should mention

  • The seasonal pool will open on 24 May and close on 07 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Hanes Hotel Winston-Salem Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Marriott Hanes Mall

Frequently asked questions

What is the cancellation policy at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall on 11 Oct 2026 start from AU$156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall have a pool?

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall has a seasonal outdoor pool. The pool is open from May 24 to September 07.

Is Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall is a hit with families.

Does Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall serve breakfast?

Sure does, complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

No, Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall does not offer an airport shuttle service.

What time are check-in & check-out at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Check-in begins at 3 PM. Check-out time is noon.

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 497 out of 773 reviews
Rating 8 - Good. 181 out of 773 reviews
Rating 6 - Okay. 62 out of 773 reviews
Rating 4 - Poor. 22 out of 773 reviews
Rating 2 - Terrible. 11 out of 773 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean, and staff very friendly.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, breakfast was good, staff was friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are absolutely fantastic, attentive
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
The staff here is great; the location is great to just about anything you need to do in and around WS. Lots of food options, mall right across the street, 40 min from a great hiking spot. Place was relatively clean, good place to crash for a night or two.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My dad travels a lot for work and mostly stays at Fairfield. My husband and I ended up taking his recommendation after an awful experience with Hyatt. The beds were super comfy, hotel was clean and the staff was so nice! It was a really great experience especially after a 10+ hour drive on the road. We 10/10 recommend!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The room was very clean.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this hotel when traveling to Winston-Salem. The staff is awesome from the front desk to the dining rooms and cleaning staff! But my favorite part is that the beds are really comfortable and I always get a good night sleep. I always enjoy the breakfast that has a lot of options to choose from including hot items and waffles. They also had gluten free blueberry muffins a couple of the days I was there! I really love this place! Thank you Fairfield for another great stay!
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast there should be more options but everything else was great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Rooms were clean and nice. Room had a coffee pot, mini microwave and mini fridge which was a nice surprise. Breakfast was good and lobby area was very nice and clean. Staff was very nice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent. I did have any issues.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, good and clean facility Stafford, friendly plenty of shops nearby will recommend
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Clean room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, staff was excellent
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Employees had great customer service attitudes, happy with our stay both service and location. Restaurants within walking distance.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect and clean and the staff was very welcoming and friendly!
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good things - room and bathroom were nice. Bad things - Below average breakfast, mattress was very lumpy - seemed old and worn out.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean room
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean location. Friendly front desk staff. Loved the Christmas holiday decorations.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We were extremely disappointed that the pool was closed. We were there with three young children and would have made other arrangements if we’d known they would not be able to swim. They had been looking forward to it all day. Whenever a pool is closed, guests with reservations should be notified in advance and given the option for a refund.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay! Thank you!
Stayed 2 nights in Oct 2025