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Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall

Property class: 3

Photo gallery for Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall

A spacious hotel lobby with a high ceiling, a central seating area with a sofa and chairs, a dining table, and a kitchen area in the background.
A modern hotel lobby with a large seating area, a dining table, and a TV mounted on the wall.
A hotel room with two beds, a TV, a desk, and a window with curtains.
A row of treadmills with digital screens, arranged in a gym with a mirrored wall and ceiling lights.
A reception area with a wooden reception desk, a decorative wall piece, and a refrigerated display.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$180
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
1680 Westbrook Plaza Dr, Winston-Salem, NC, 27103
  • Place, Adventure Landing Winston-Salem
    ‪8 min walk‬
  • Place, Hanes Mall
    ‪8 min walk‬
  • Place, Wake Forest University
    ‪11 min drive‬
  • Airport, Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a chair, a small table, and a sofa.

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Room, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible

A hotel room with a large bed, a desk with a chair, a small table, and a sofa.

Room, 1 King Bed with Sofa bed, Hearing Accessible

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk with a computer, a chair, and a TV.

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

A hotel room with two beds, a desk with a computer, a chair, and a TV.

Room, 2 Queen Beds, Hearing Accessible

8.0 out of 10
Very good
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a sofa, a small table, a lamp, and a painting on the wall.

Suite, 1 King Bed with Sofa bed

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible (Mobility Accessible with Bathtub)

A hotel room with a sofa, a small table, a lamp, a kitchenette, and a TV.

Suite, 1 King Bed with Sofa bed, Hearing Accessible (Mobility Accessible with Bathtub)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Hearing Accessible (Roll-in Shower)

A hotel room with a kitchenette, a sofa, a chair, a flat-screen TV, and a door leading to another room.

Room, Multiple Beds, Hearing Accessible (Roll-in Shower)

  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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A hotel room with a bed, desk, chair, sofa, TV, and a framed picture on the wall.

Comfort Suites Hanes Mall

Winston-Salem
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
8.8 out of 10, Excellent, 1,035 reviews
The price is AU$139
includes taxes & fees
6 Dec - 7 Dec
Comfort Suites Hanes Mall

About the area

Winston-Salem

At Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall you'll be within just a 10-minute stroll of Hanes Mall and Adventure Landing Winston-Salem. Highlights at this hotel include free buffet breakfast, free self-parking and a 24-hour gym. .Enjoy the seasonal outdoor swimming pool and pool loungers. Business travelers can take advantage of meeting rooms and coworking space. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of free RV/bus/truck parking. .Within a 15-minute drive of this 3-property class Winston-Salem hotel, attractions include Wake Forest University and Benton Convention Center.

What's nearby

  • Adventure Landing Winston-Salem - 8 min walk - 0.7 km
  • Hanes Mall - 8 min walk - 0.7 km
  • Old Salem - 7 min drive - 9.1 km
  • Benton Convention Center - 8 min drive - 8.4 km
  • Wake Forest University - 11 min drive - 9.6 km

Getting around

  • High Point Station - 26 min drive
  • Winston-Salem, NC (INT-Smith Reynolds) - 13 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Chick-fil-A - ‬14 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬19 min walk
  • ‪Golden Corral - ‬9 min walk

About this property

Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall

Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include meeting rooms and coworking spaces. Free breakfast is available daily. The business-friendly Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall also features multilingual staff, coffee/tea in common area, and laundry facilities. Self parking is free. A complete renovation of Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall was completed in May 2025.

This 3-star Winston-Salem hotel is smoke free.

  • 126 guestrooms or units
  • 5 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • 1 conference room
Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall offers 126 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Similar properties

A Courtyard by Marriott hotel with a covered entrance, multiple floors, and a parking lot.
Courtyard by Marriott Winston-Salem Hanes Mall
Winston-Salem
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 841 reviews
The price is AU$142
includes taxes & fees
17 Nov - 18 Nov
Courtyard by Marriott Winston-Salem Hanes Mall

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (109 centimetre high)
  • Lever door handles
  • Lift (114 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - May 2025
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 September to 17 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open on 26 May and close on 08 September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Hanes Hotel Winston-Salem Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Marriott Hanes Mall

Frequently asked questions

What is the cancellation policy at Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall?

Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall on 22 Nov 2026 start from AU$180, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall?

Yep, Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall has a free self car park and free RV/bus/truck parking.

Does Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall have a pool?

Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 10:00 PM (Seasonal outdoor pool open from May 26 to September 08).

Is Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall is a hit with families.

Does Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall serve breakfast?

Sure does, complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall?

No, Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall does not offer an airport shuttle service.

What time are check-in & check-out at Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall?

Cats and dogs are welcome at Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Fairfield by Marriott Inn & Suites Winston-Salem Hanes Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 501 out of 783 reviews
Rating 8 - Good. 183 out of 783 reviews
Rating 6 - Okay. 64 out of 783 reviews
Rating 4 - Poor. 23 out of 783 reviews
Rating 2 - Terrible. 12 out of 783 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and great staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay. great breakfast
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were very pleasant. The cleanliness was excellent. Would definitely stay again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What you want for an overnight stay. Helpful staff; great location and nice breakfast.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel excellent area I really like it I will stay again
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The front desk worker was very nice and accommodating! I would stay here again.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice breakfast
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean, and staff very friendly.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, breakfast was good, staff was friendly
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Yes breakfast wad fine
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are absolutely fantastic, attentive
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
The staff here is great; the location is great to just about anything you need to do in and around WS. Lots of food options, mall right across the street, 40 min from a great hiking spot. Place was relatively clean, good place to crash for a night or two.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Was fine for overnight stay - needs updated and better cleaning Had to switch rooms due to comforter being dirty
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The room was very clean.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was closed and we traveled with young kids that needed to get energy out before the next leg of our road trip. That was disappointing because we picked this hotel for the outdoor pool. Breakfast was nice. Staff were friendly.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My dad travels a lot for work and mostly stays at Fairfield. My husband and I ended up taking his recommendation after an awful experience with Hyatt. The beds were super comfy, hotel was clean and the staff was so nice! It was a really great experience especially after a 10+ hour drive on the road. We 10/10 recommend!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Good
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Amenities
Very, very disappointed that after making a reservation for 5 people, only gave us a room to sleep 4 people...this was a great inconvenience
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Rooms were clean and nice. Room had a coffee pot, mini microwave and mini fridge which was a nice surprise. Breakfast was good and lobby area was very nice and clean. Staff was very nice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast there should be more options but everything else was great
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 2 nights in Jul 2026