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Best Western Plus Hanes Mall Hotel

2.5 star property
Hotel with free breakfast, a short walk to Hanes Mall

Photo gallery for Best Western Plus Hanes Mall Hotel

Exterior
Outdoor pool
Lobby
Business centre
Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Parking included
  • Housekeeping
The current price is AU$125
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
3330 Silas Creek Pkwy, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪3 min walk‬
  • Novant Health Forsyth Medical Center
    ‪9 min walk‬
  • Wake Forest University Baptist Medical Center
    ‪4 min drive‬
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(18 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(14 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

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The price is AU$203
includes taxes & fees
28 Sept - 29 Sept
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About the area

Winston-Salem

At Best Western Plus Hanes Mall Hotel you'll be within just a 5-minute stroll of Hanes Mall and within 15 minutes of Novant Health Medical Park Hospital. Highlights at this hotel include free breakfast, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find a 24-hour business centre and laundry facilities. Free full breakfast is available. There's also the convenience of RV/bus/truck parking. .In the area of this Winston-Salem hotel, you'll find Wake Forest University.

What's nearby

  • Hanes Mall - 3 min walk - 0.3 km
  • Novant Health Forsyth Medical Center - 9 min walk - 0.8 km
  • Wake Forest University Baptist Medical Center - 4 min drive - 4.7 km
  • Benton Convention Center - 7 min drive - 7.1 km
  • Wake Forest University - 11 min drive - 9.3 km

Getting around

  • High Point Station - 25 min drive
  • Greensboro, NC (GSO-Piedmont Triad Intl.) - 31 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬10 min walk
  • ‪Golden Corral - ‬11 min walk
  • ‪Chipotle Mexican Grill - ‬9 min walk
  • ‪The Cookie House - ‬9 min walk

About this property

Best Western Plus Hanes Mall Hotel

Hotel with free breakfast, a short walk to Hanes Mall
Best Western Plus Hanes Mall Hotel offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is available. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Hanes Mall Hotel. Free self parking is available.

This Winston-Salem hotel is smoke free.

  • 130 guestrooms or units
  • 5 levels
  • Conference rooms
  • Full breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • ATM
  • Lift
  • No smoking on site
Best Western Plus Hanes Mall Hotel offers 130 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Lobby

Best Western Plus University Inn

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.7 out of 5, Good, 1,004 reviews
The price is AU$130
includes taxes & fees
28 Sept - 29 Sept
Best Western Plus University Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hanes Mall
Best Western Mall
Best Western Plus Hanes Mall
Best Western Plus Hanes Mall Winston-Salem
Best Western Plus Hanes Mall Hotel Hotel
Best Western Plus Hanes Mall Hotel Winston-Salem
Hanes Hotel
Hanes Mall Hotel
Best Western Plus Hanes Mall Hotel Hotel Winston-Salem

Frequently asked questions

Is parking available at Best Western Plus Hanes Mall Hotel?

Yep, Best Western Plus Hanes Mall Hotel has a free self car park.

How much does it cost to stay at Best Western Plus Hanes Mall Hotel?

As of 20 Sept 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Hanes Mall Hotel on 28 Sept 2025 start from AU$125.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Hanes Mall Hotel have a pool?

Best Western Plus Hanes Mall Hotel has an outdoor pool.

Does Best Western Plus Hanes Mall Hotel serve breakfast?

Yep, travelers are hooked on the free full brekkie here! It's the ideal place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Plus Hanes Mall Hotel?

No, Best Western Plus Hanes Mall Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Hanes Mall Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Hanes Mall Hotel?

No, only service animals are allowed.

Reviews

Best Western Plus Hanes Mall Hotel Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 386 out of 1002 reviews
Rating 8 - Good. 285 out of 1002 reviews
Rating 6 - Okay. 146 out of 1002 reviews
Rating 4 - Poor. 90 out of 1002 reviews
Rating 2 - Terrible. 95 out of 1002 reviews

Reviews

6/10 Okay

Said

Stayed 1 night in May 2025

10/10 Excellent

Fred

Liked: Cleanliness, amenities
Nothing to complain about, just a bit expensive for extended stays.
Stayed 27 nights in May 2025

6/10 Okay

Ann

Travelled with family and small children
Ty
Stayed 1 night in Jun 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly, room was clean and actually cleaned with new sheets and towels daily which was a nice touch! Bed was comfortable. Location was great!
Stayed 3 nights in Jun 2025

4/10 Poor

Danielle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Needs to be upgraded

The bath tub didn’t drain. The sink facet was broke. We found an old shoe in our room. There were roachs crawling in room and bathroom. We had a big hole in our wall. Room would only stay cool on like 63 degrees
Stayed 2 nights in Jun 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Stacey

Liked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities
The breakfast was not good.
Stayed 1 night in Jun 2025

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place needs some updating, deep cleaning, and pest control. My daughter and I woke up after our first night to a roach crawling on the wall above the beds. Judging from other reviews, this is a known issue for the property. I spoke to Rick at the front desk (who was very nice and apologetic) and he offered to move our room which I appreciate. I also spoke to the manager, Pam, who did not seem too concerned that they have a roach problem and was also not very friendly or offer any apology. The pool was also dirty with bugs and spiders. Parking close to the building is limited. Most spaces are up on a hill which is very inconvenient and a pain with luggage. Laundry room was dirty with dust and cob webs. I can’t speak for the breakfast because after having a roach in our room I was not eating the food prepared there.
Stayed 2 nights in Jun 2025

4/10 Poor

William

Travelled with family
Disliked: Cleanliness, amenities
I rented 2 rooms for my family and asked for adjoining rooms, which we received. Upon arriving at the adjoining rooms, one room was just okay, but when we opened the connecting door, the door jamb was badly damaged as though someone had kicked it trying to break into the adjoining room and repairs had not been made. When inspecting the 2nd room, the bathtub had mold in it and so we had to change rooms to another room. I chose this hotel because it was cheaper than others in the area, but this was clearly a case of "you get what you paid for". If you want a hotel room, with no frills at all, then this is the place for you. Not even a soap dish in the bathroom to hold the bar of soap. The location is convenient to the Hanes Mall where they have dining options and convenient to the interstate. The hotel lobby was clean and well maintained, the free breakfast was okay, with the waffle maker out of order. I won't be staying here again and would only recommend this to folks that don't care much about where you and your family stay.
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Bedding needs an update. It’s horrible.

Fairly nice place to stay overnight and leave the next day. Super close to Wake Forest Baptist Hospital and even closer to the Hanes Mall. The bed pillows were terribly worn out and very uncomfortable. The mattress was horrible and in my opinion needs replacing. I am about 3 hours away so, when my daughter gets procedures done at the hospital early morning we drive up and stay the night before. We will NOT be staying at this hotel again.
Stayed 1 night in May 2025

2/10 Terrible

Carmella

Disliked: Cleanliness, property conditions & facilities, room comfort

Roaches!

This place has a roach problem. There was a dead roach in the toilet, and living ones in the bathroom. I brought the issue to the front desk. They advised me to email the GM. It’s been almost 24 hours and I have not received an email back.
Stayed 1 night in May 2025

8/10 Good

Natasha

Very convenient and comfortable stay.
Stayed 3 nights in May 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good as alway
Stayed 2 nights in May 2025

6/10 Okay

William

Stayed 1 night in May 2025

6/10 Okay

Ray

Disliked: Cleanliness, property conditions & facilities
The property needs a thorough cleaning and more English speaking help. The Indian front desk help barely spoke English. Then was upset because I asked for towels.
Stayed 1 night in May 2025

8/10 Good

Paul

Travelled with family
Stayed 5 nights in May 2025

10/10 Excellent

mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Shaneka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Michael

Travelled with family
Stayed 2 nights in May 2025

10/10 Excellent

Sravanth

Stayed 5 nights in May 2025

4/10 Poor

Amber

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not the cleanest place to be. Shower had dirt in it. I had to checkout early. I couldn't stay there. Music played loud but only in our room you could hear it and not anywhere else. You could see in our windows from outside because the curtains wouldn't close properly.
Stayed 3 nights in May 2025

8/10 Good

Sravanth

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Bevorah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Tara

Liked: Staff & service
Stayed 1 night in Mar 2025