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Hyatt Regency Sonoma Wine Country

4.0 star property
Riverwalk hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Hyatt Regency Sonoma Wine Country

Exterior
Breakfast served
Terrace/patio
Outdoor banquet area
Deluxe Room, 1 King Bed, Patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Room service
  • Bar
  • Breakfast available
The current price is AU$250
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
170 Railroad Street, Santa Rosa, CA, 95401
  • Place, Luther Burbank Home and Gardens
    ‪10 min walk‬
  • Place, Sonoma County Fairgrounds
    ‪2 min drive‬
  • Place, Charles M. Schulz Museum
    ‪3 min drive‬
  • Airport, Santa Rosa, CA (STS-Sonoma County)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(55 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

7.4 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Sonoma)

65-inch flat-screen TV with satellite channels, TV, Netflix

Suite (Sonoma)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Patio

Deluxe Room, 1 King Bed, Patio

Deluxe Room, 1 King Bed, Patio

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

7.6 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Courtyard View

Room, 1 King Bed, Courtyard View

Room, 1 King Bed, Courtyard View

7.8 out of 10
Good
(20 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Courtyard View

Room, 2 Queen Beds, Courtyard View

Room, 2 Queen Beds, Courtyard View

7.2 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premier Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

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About the area

Santa Rosa

Hyatt Regency Sonoma Wine Country places you in the centre of Santa Rosa, within a 30-minute stroll of Luther Burbank Home and Gardens and Sonoma County Fairgrounds. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Railroad Stop, is open for breakfast. Sonoma Cafe is the hotel's own lobby lounge, serving drinks along with dinner and light fare. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a conference centre. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .With a stay at this 4-property class Historic Railroad Square hotel, you'll be 2.5 km (1.6 mi) from Santa Rosa Junior College and 3.6 km (2.2 mi) from Charles M. Schulz Museum.

What's nearby

  • Railroad Square Historic District - 1 min walk - 0.0 km
  • Luther Burbank Home and Gardens - 10 min walk - 0.9 km
  • Santa Rosa Junior College - 2 min drive - 2.5 km
  • Sonoma County Fairgrounds - 2 min drive - 2.5 km
  • Charles M. Schulz Museum - 3 min drive - 5.0 km

Getting around

  • Santa Rosa Station - 7 min drive
  • Santa Rosa, CA (STS-Sonoma County) - 10 min drive

Restaurants

  • ‪Santa Rosa Plaza Food Court - ‬6 min walk
  • ‪Rocky Mountain Chocolate Factory - ‬7 min walk
  • ‪Aroma Roasters - ‬4 min walk
  • ‪Cinnabon - ‬8 min walk
  • ‪Chevys - ‬2 min walk

About this property

Hyatt Regency Sonoma Wine Country

Riverwalk hotel with 24-hour fitness centre and 24-hour front desk
As a guest of Hyatt Regency Sonoma Wine Country, you'll find an outdoor pool, Access to hot tub, a 24-hour fitness centre, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include 10 meeting rooms and limo/town car service. A terrace, a vending machine, and multilingual staff are also featured at Hyatt Regency Sonoma Wine Country. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Santa Rosa hotel.

  • 1 building
  • 253 guestrooms or units
  • 4 levels
  • Built in 2002
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hyatt Regency Sonoma Wine Country offers 253 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 65-inch flat-screen televisions come with premium satellite channels, pay-per-view films and Netflix.

Bathrooms include baths or showers, bathrobes and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

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DoubleTree by Hilton Sonoma - Wine Country
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  • Hot tub
  • Pet-friendly
  • Free WiFi
4.1 out of 5, Very good, 1,020 reviews
The price is AU$225
includes taxes & fees
2 Nov - 3 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Uncovered parking on site (USD 20 per night; includes in/out privileges)
  • Uncovered valet parking on site (USD 35 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 25 for adults and USD 4 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Railroad Stop
  • Sonoma Cafe

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • Private wine tours
  • Wine tasting room
  • Wine tours
  • Winery release events

Family friendly

  • Fenced pool
  • In-room cot
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Pool toys
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference centre

Outdoors

  • Firepit
  • Garden
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 2002
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.84 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 4 to 25 for adults and USD 4 to 15 for children
  • Uncovered self-parking fee: USD 20.00 per night (in/out privileges)
  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Creek Vineyard
Hyatt Creek
Hyatt Vineyard
Hyatt Regency Sonoma Wine Country Hotel Santa Rosa
Hyatt Vineyard Creek Hotel
Hyatt Vineyard Creek Hotel Santa Rosa
Hyatt Vineyard Creek Santa Rosa
Vineyard Creek
Vineyard Creek Hotel
Vineyard Creek Hyatt
Hyatt Regency Sonoma Wine Country Santa Rosa
Hyatt Regency Sonoma Wine
Hyatt Regency Sonoma Wine Country Hotel
Hyatt Regency Sonoma Wine Country Santa Rosa
Hyatt Regency Sonoma Wine Country Hotel Santa Rosa

Frequently asked questions

What is the cancellation policy at Hyatt Regency Sonoma Wine Country?

Hyatt Regency Sonoma Wine Country offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Sonoma Wine Country?

As of 20 Oct 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Sonoma Wine Country on 16 Nov 2025 start from AU$187.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Sonoma Wine Country?

Yep, Hyatt Regency Sonoma Wine Country has an uncovered self car park with in/out privileges for USD 20.00 per night. Onsite parking is limited.

Does Hyatt Regency Sonoma Wine Country have a pool?

Hyatt Regency Sonoma Wine Country has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 10:00 PM.

What makes Hyatt Regency Sonoma Wine Country a romantic place to stay?

1 hot tub and winery tours, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hyatt Regency Sonoma Wine Country.

Is Hyatt Regency Sonoma Wine Country family-friendly?

You bet! With amenities such as free bike rentals and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency Sonoma Wine Country is a hit with families.

Does Hyatt Regency Sonoma Wine Country serve breakfast?

Yeah, buffet breakfast is on offer weekdays between 7:00 AM and 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hyatt Regency Sonoma Wine Country?

No, Hyatt Regency Sonoma Wine Country does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Sonoma Wine Country?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Regency Sonoma Wine Country?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

Hyatt Regency Sonoma Wine Country Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 536 out of 1015 reviews
Rating 8 - Good. 216 out of 1015 reviews
Rating 6 - Okay. 142 out of 1015 reviews
Rating 4 - Poor. 66 out of 1015 reviews
Rating 2 - Terrible. 55 out of 1015 reviews

Reviews

10/10 Excellent

Milissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice spot. Small bar and closes eerily.
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Stayed 2 nights in Jul 2025

8/10 Good

Vicken, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Silva

No coffee during the day
Stayed 3 nights in Jul 2025

8/10 Good

Hilda

Lobby was cute. Our room was OK but for a Hyatt, there were no robes. You have to call the pool area. There was cobwebs around. It looks like it hasn’t been maintained as much as it should.. the coffee in the morning was great in the lobby. Overall, the pictures look better than the actual place.
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a very nice place to stay but they charge for parking☹️
Stayed 1 night in Jul 2025

10/10 Excellent

Ma. Aprille

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicole

Stayed 2 nights in Jul 2025

6/10 Okay

Tamara

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Not a good value

The experience felt quite impersonal. There was no information in the room about the hotel, regarding layout or amenities. The bed wasn't made properly; the bottom sheet was on lopsided and we had to remake it. The sink was stopped up and no one could come to fix it (it was late when we checked in). I really resented having to pay $22 for parking, but that was waived because of the sink situation.
Stayed 1 night in Jul 2025

8/10 Good

Bahareh

Stayed 4 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and upscale hotel. The bed was very comfortable and the room was cozy. The staff were professional and to the point. The reason for the 4 Star rating is because of the additional hidden fees I was not told prior. 22.00 per night for parking and a 35.00 Destination Fee that had taxes on top of that one fee. Otherwise it deserves a 5 Star rating. TBH, I would stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check in the hotel was oversold and I was assign to a room that I didn’t booked. My second night the FD manager moved my room to the room I booked making the stay wonderful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Judy

Stayed 3 nights in Jul 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing comfortable stay

Top notch. Everything was the best. Didn’t have a wine glass in the room but that was easy to get at the lobby bar. Thank you for everything. Will return when visiting again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ileigha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Ra'ad, South San Francisco

Travelled with family
Disliked: Property conditions & facilities
It is over-rated and out-dated . The property location is close to Main Street and highway, beside near-by good restaurants there is nothing good about the location. The check in process was smooth , however the receptionist did not mention anything about breakfast location or time , WiFi , swimming pool time , I had to ask . Also when I booked my room , the description and pictures should include hot tub, I found that only rooms with king bed have the hot tub , and I needed 2 queen beds . I found used open soap on sink in the restroom . There is Outdated furniture . my reservation has Buffett breakfast, unfortunately the canceled it and change it to seated , my family prefers buffet . In summary the hotel should be 3 star and cheaper for what it provides and building condition.
Stayed 2 nights in Jul 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is great, just has a small pool compared to the Flamingo. Everything else was great. In walking distance to amazing food and the Downtown.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alice

Stayed 1 night in Jul 2025

6/10 Okay

Jeremy

Liked: Cleanliness
The property is in a good location and in very good condition. Unfortunately, the welcome process was most “unwelcoming”. The staff we encountered at check in were cold and aloof no doubt in small part to the influence of their supervisor ( Australian or New Zealand accent). No property map provided, no information provided about hotel features, amenities or hours of their availability. Throughout my brief stay, the staff seemed to avoid eye contact with guests and no hospitality greetings offered (good morning, good afternoon.. etc.) We usually use Marriott and also had a great experience at a Hampton Inn this trip. This stay was a tad disappointing although it did represent a decent value for price paid.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kim

Stayed 1 night in Jun 2025

6/10 Okay

Satish

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall Good place. No room cleaning second day. Called Housefeeping and front desk many times, no one pick up the phone. Resturant Breakfast food is good.
Stayed 2 nights in Jul 2025