8/10 Good
Julia
Travelled with partner
28 July 2025
Liked: Staff & service, amenities, property conditions & facilities
Staff extremely pleasant & helpful. Spacious room with tea, coffee, biscuits, hairdryer, iron, ironing board & bottles of water. Bedding nice &. Clean. Food very good. Restaurant & bar area comfortable & attractive & clean toilets.
However, lots of tables in garden were left for at least a couple of hours, full of plates containing leftover food & drinks to attract wasps. Unable to use several outside tables as too full of crockery & glasses which you wouldn’t want to move yourself without any latex gloves! Ground looked like it hadn’t been swept for a few days - even the undercover areas had quite a bit of litter, cigarette butts etc. Unsure why they don’t employ someone purely to clear up outside, especially at weekends & on days they know they’ll be snowed under. A teenager, or even someone like myself in my mid-60s who just wants a job which isn’t too taxing for the brain would be very happy to do this for a few extra pounds a week! It really would make all the difference as first impressions go a very long way.
We noticed a very “fusty” smell in our room & in corridor leading to it. Skirting boards in our room were also thick with dust. Had our window open from arrival to departure to try & get rid of smell. I also noticed some kind of white, plastic object just an inch or so under the bed suggesting it hadn’t been vacuumed properly. Maybe very short-staffed, or not allowing housekeeping staff enough time to clean each room?? Bathroom was clean however.
Julia
Stayed 1 night in Jul 2025