6/10 Okay
Wayne
28 June 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Work in progress
I understand that they only took over the property 5 weeks ago. So to be fair you cannot expect everything to be right as they said that they gave a lot of work to do. As we were the only people there and we only paid £100 for the room. We were told that they have updated a couple of the rooms. But we would not be offered one of those rooms. I understand that to a point but surely for the sake of future recommendations putting us in one of those rooms would have been a better business idea for them. The room we had was large but the carpet was stained the wall had damp the bathroom had a shower curtain so long it would trip you. The lady serving the breakfast was lovely. Unfortunately the egg was raw over the top but the rest of the food was good. I do wish them luck with their renovation as it's a lovely old building I expect their under pressure but please make your customers feel welcome and do everything to make it a nice experience as they are the mouth and ears of your success. X
Wayne
Stayed 1 night in Jun 2025
