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4.6 out of 5

"This was rustic paradise. Friendly staff and a perfect quiet lagoon setting. Beautiful walks to secluded Sandy bay and deserted resorts. One walk to S ... " More

By a verified traveller on Mon 02 Aug 2021

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Hotel Description

At Palm Bay Resort, you'll be steps from Palm Bay Beach. Highlights at this beachfront hotel include a full-service spa, an outdoor swimming pool, and a bar/lounge.

Balconies, ceiling fans, and safes are featured in all 25 rooms. Irons/ironing boards and free toiletries are also available. Limited housekeeping is available.

A day of pampering at Palm Blue can include deep-tissue massages, hot stone massages, and body wraps. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite outdoor tennis court and spa tub. Added amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of an airport shuttle.

Sights in the region of this 4-star Whitsundays hotel include Passage Peak and Airlie Beach Lagoon.

Beachfront Bure Villa with Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier House, 2 Bedrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa, Balcony, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Serenity Bure Villa with Garden View and Partial Water Views

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

House, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Villa, Beach View, Beachfront

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Palm Bay Resort ratings based on 19 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palm Bay Resort

Everyone (8) Couples (9) Family (3)
5 out of 5
This was rustic paradise. Friendly staff and a perfect quiet lagoon setting. Beautiful walks to secluded Sandy bay and deserted resorts. One walk to Sandy Bay we were inundated by colourful butterflies- spectacular. Unreal sunsets, great wildlife and genius idea with self catering in a perfect huge well equipped kitchen and dining room and the staff clean up all your dishes after you cook. Also have a great cafe Wednesday to Sunday with nice pizzas and other selections for lunch and dinner. They also have a great little shop with the essentials including ice creams of which we had too many! Food ordered and delivered by Whitsunday Provisioning was excellent. Great pool and sunset bar and pavilion. Kayak rides in the beautiful blue lagoon and around to other isolated beaches was incredible. Cabin had ridiculous views of the lagoon and balconies with hammocks. We saw whales, turtles, stingrays, wallabies, bird life, goannas, snakes, bush turkeys and more. Do yourself a favour and get to this little gem!

Posted by on 2 Aug. 2021

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4 out of 5
Lovely peaceful setting with beautiful gardens and beach. Loved the sunset bar. Staff were mostly friendly and helpful. Enjoyed the bushwalks, kayaking and cocktails.

Posted by on 11 Oct. 2020

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Comment from Hotel Management

17 Oct. 2020 by Caroline

Thank you for your kind review, we are so happy that you had a nice time. We hope we have the pleasure of welcoming you back in the near future.

5 out of 5
We loved our stay at Palm Bay Resort and will be back again to visit for sure. The Island is so stunning with beauty and nature. The staff were amazing and so attentive to any of our needs. It was such a relaxing and peaceful place to stay. Having a cabin right on the beach was just breathtaking, we loved chilling on hammock watching the water, tropical gardens and animals. We hiked the walking tracks to the many beaches, swam in the gorgeous blue ocean, went kayaking, did our on yoga session on the front deck and chilled by the pool enjoying cocktails. We left so relaxed and didn’t want to go home!

Posted by on 28 Nov. 2019

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Comment from Hotel Management

29 Nov. 2019 by Caroline

Thank you for your 5 star review. We are so happy that you have had a pleasant stay and we hope we have the pleasure of welcoming you back to the resort in the future.

5 out of 5
Goegous view, simple setup and very relaxing environment.

Posted by on 24 Nov. 2019

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Comment from Hotel Management

29 Nov. 2019 by Caroline

Thank you for your kind review

5 out of 5
This place is everything you need for relaxation while feeling home! Beautiful ocean front view, snorkelling, kayaking, swimming pool and very helpful staff. There’s a bar next to the swimming pool where they offer nice cocktails! Kitchen facilities are very good that you can cook everything, but you need to bring your own food! However there’s an option of ordering food at the restaurant too, a range pizza, pasta and burger! We enjoyed our stay very much and we definitely suggest this place as the best get away!

Posted by on 15 Nov. 2019

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Comment from Hotel Management

29 Nov. 2019 by Caroline

Thank you for your 5 star review, we are so happy you had a pleasant stay and enjoyed the facilities. We do hope we have the pleasure of welcoming you back to the resort in the future.

5 out of 5
Choice of catering options - self catering or restaurant.

Posted by on 17 Aug. 2019

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Comment from Hotel Management

31 Aug. 2019 by Caroline

Thank you

5 out of 5
From the moment we arrived we were captivated by this beautiful place. We stayed 6 nights which was perfect to indulge in pure relaxation. Don’t go to Palm Bay if you want lots of activities, a party vibe, shopping and choice of restaurants, here you will find peace, privacy, minimal activities & beautiful surroundings, lovely staff, nature & animals.

Posted by on 14 Aug. 2019

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Comment from Hotel Management

14 Aug. 2019 by Caroline

Thank you so much for your positive feedback, we really appreciate it. Hopefully we can welcome you back to the resort in the near future.

5 out of 5

Posted by on 16 Jun. 2019

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Comment from Hotel Management

30 Jun. 2019 by Caroline

Thank you.

5 out of 5
Palm Bay Resort is the perfect island getaway. We have never been so relaxed before. You barely see any of the other guests either which made it serenely peaceful. It would have been great if the spa had been hot and not lukewarm as we would have loved to have spent the evenings sitting in there with cocktails but any longer than 10 minutes and you were shivering but that would have to be our only complaint.

Posted by on 26 May 2019

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Comment from Hotel Management

30 Jun. 2019 by Caroline

Thank you for you comments, we are glad that you enjoyed the relaxed feeling at the resort. Yes we know that the spa is cold at this time of the year, we are investigating the chance of solar heating the spa and the pool. Watch this space.

5 out of 5

Spectacular

If you're up for some extreme chill, Palm Bay Resort is 100% the place you want to go. Staff were amazingly friendly, wood fire pizza oven, kayaking, views, cocktails, great day spa, pristine pool, thriving wild life... The list goes on. Will definitely be going back. Loved it.

Posted by , from Wollongong, NSW on 2 Mar. 2018

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Comment from Hotel Management

3 Apr. 2018 by Caroline

Thank you for your kind comments.

Property Features

Palm Bay Resort offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. You can enjoy a drink at the bar/lounge. An airport shuttle at scheduled times is available for a fee. A spa tub, a library, and a terrace are also featured at Palm Bay Resort. The hotel can provide wedding services and tour/ticket assistance. Smoking is allowed in designated areas at this 4-star Whitsundays hotel.

  • 1 floor
  • 25 guestrooms or units
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Outdoor tennis courts - 1
  • Grocery/convenience store
  • Laundry facilities

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Palm Bay Resort offers 25 accommodations with safes and irons/ironing boards. Rooms open to balconies. Bathrooms include showers and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on a limited basis.

  • Private balcony
  • Shower
  • Housekeeping (limited)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Spa Services

  • Body treatments
  • Facial treatments
  • Massages on beach
  • Body wraps
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 7 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property is a self-catering resort. Villas have no or limited cooking facilities. The property does not have a restaurant; a shared kitchen is open to guests. Guests may bring their own food, request advance grocery delivery, or purchase food on site. Outside alcohol is not permitted, but is available for purchase.

Guests must arrange transfers (surcharge) at least 48 hours prior to arrival. Options include sea plan, helicopter, or water taxi from Hamilton Island or Shute Harbor.

The front desk at this property is open daily from 7 AM - 7 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.00 per night.
  • Cribs (infant beds) are available for AUD 15.00 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 75 per person (one-way)
  • Airport shuttle fee per child: AUD 50 (one-way), (from 2 to 12 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 15.00 per stay
  • Rollaway bed fee: AUD 50.00 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palm Bay Resort Long Island
  • Palm Bay Long Island
  • Palm Bay Resort Hotel
  • Palm Bay Resort Whitsundays
  • Palm Bay Resort Hotel Whitsundays

You should know

  • To get to the property, guests need to transfer by boat. Transfers need to be confirmed by contacting the property at least 48 hours before travel at the number on the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.