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Palm Bay Resort

4-star property
Palm Bay Resort, Whitsundays, QLD 1800 796 370
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4.6 out of 5
Exceptional!
See all 23 wotif Reviews

"Wotif’s room descriptions are incorrect and very misleading. Not sure why it’s so hard, I could do it myself after being there for 2 hours. The hote ... " More

By a verified traveller on Mon 06 Jun 2022

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Hotel Description

At Palm Bay Resort, you'll be 0.1 km (0.1 mi) from Palm Bay Beach and 12.1 km (7.5 mi) from Airlie Beach Lagoon. Highlights at this beachfront hotel include 2 bars/lounges, a full-service spa, and a restaurant.

A day of pampering at Palm Bay Day Spa can include deep-tissue massages, hot stone massages, and body wraps. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite outdoor swimming pool and gym. Plus you'll find an outdoor tennis court, a spa tub, and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 8:00 AM and 10:00 AM. There's also the convenience of an airport shuttle.

With a stay at this 4-star Whitsundays hotel, you'll be 22.4 km (13.9 mi) from Passage Peak and 23.1 km (14.4 mi) from Hill Inlet.

Beachfront Bure Villa with Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier House, 2 Bedrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Romantic Villa, Balcony, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Serenity Bure Villa with Garden View and Partial Water Views

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe House, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Villa, Beach View, Beachfront

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Palm Bay Resort ratings based on 23 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palm Bay Resort

Everyone (9) Couples (11) Family (3)
4 out of 5
Wotif’s room descriptions are incorrect and very misleading. Not sure why it’s so hard, I could do it myself after being there for 2 hours. The hotel and staff were excellent.

Posted by on 6 Jun. 2022

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5 out of 5
Absolutely fabulous… resort, staff and quality. Highly recommend.

Posted by on 26 Feb. 2022

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Comment from Hotel Management

26 Feb. 2022 by Guest Services

Thanks Penny for 5 out 5!

5 out of 5
Love the uniqueness and quietness of this island. The beach bungalow was tops and perfect for sunsets and early morn hammock lazing. Some great short walks. The bay is pretty, bit rockier than expected. the restaurant and facilities were great and reasonably priced. Definately recommend for a couple nights.

Posted by , from Bondi Junction on 5 Jan. 2022

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Comment from Hotel Management

22 Feb. 2022 by Guest Services

Thank you Paul. Safe travels home.

4 out of 5
Very peaceful resort

Posted by on 3 Jan. 2022

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Comment from Hotel Management

22 Feb. 2022 by Guest Services

Just the way we like it... :)

5 out of 5
This was rustic paradise. Friendly staff and a perfect quiet lagoon setting. Beautiful walks to secluded Sandy bay and deserted resorts. One walk to Sandy Bay we were inundated by colourful butterflies- spectacular. Unreal sunsets, great wildlife and genius idea with self catering in a perfect huge well equipped kitchen and dining room and the staff clean up all your dishes after you cook. Also have a great cafe Wednesday to Sunday with nice pizzas and other selections for lunch and dinner. They also have a great little shop with the essentials including ice creams of which we had too many! Food ordered and delivered by Whitsunday Provisioning was excellent. Great pool and sunset bar and pavilion. Kayak rides in the beautiful blue lagoon and around to other isolated beaches was incredible. Cabin had ridiculous views of the lagoon and balconies with hammocks. We saw whales, turtles, stingrays, wallabies, bird life, goannas, snakes, bush turkeys and more. Do yourself a favour and get to this little gem!

Posted by on 2 Aug. 2021

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Comment from Hotel Management

31 Mar. 2022 by Management

Thank you so much, we hope to welcome you back again soon.

4 out of 5
Lovely peaceful setting with beautiful gardens and beach. Loved the sunset bar. Staff were mostly friendly and helpful. Enjoyed the bushwalks, kayaking and cocktails.

Posted by on 11 Oct. 2020

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Comment from Hotel Management

17 Oct. 2020 by Caroline

Thank you for your kind review, we are so happy that you had a nice time. We hope we have the pleasure of welcoming you back in the near future.

5 out of 5
We loved our stay at Palm Bay Resort and will be back again to visit for sure. The Island is so stunning with beauty and nature. The staff were amazing and so attentive to any of our needs. It was such a relaxing and peaceful place to stay. Having a cabin right on the beach was just breathtaking, we loved chilling on hammock watching the water, tropical gardens and animals. We hiked the walking tracks to the many beaches, swam in the gorgeous blue ocean, went kayaking, did our on yoga session on the front deck and chilled by the pool enjoying cocktails. We left so relaxed and didn’t want to go home!

Posted by on 28 Nov. 2019

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Comment from Hotel Management

29 Nov. 2019 by Caroline

Thank you for your 5 star review. We are so happy that you have had a pleasant stay and we hope we have the pleasure of welcoming you back to the resort in the future.

5 out of 5
Goegous view, simple setup and very relaxing environment.

Posted by on 24 Nov. 2019

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Comment from Hotel Management

29 Nov. 2019 by Caroline

Thank you for your kind review

5 out of 5
This place is everything you need for relaxation while feeling home! Beautiful ocean front view, snorkelling, kayaking, swimming pool and very helpful staff. There’s a bar next to the swimming pool where they offer nice cocktails! Kitchen facilities are very good that you can cook everything, but you need to bring your own food! However there’s an option of ordering food at the restaurant too, a range pizza, pasta and burger! We enjoyed our stay very much and we definitely suggest this place as the best get away!

Posted by on 15 Nov. 2019

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Comment from Hotel Management

29 Nov. 2019 by Caroline

Thank you for your 5 star review, we are so happy you had a pleasant stay and enjoyed the facilities. We do hope we have the pleasure of welcoming you back to the resort in the future.

5 out of 5
Choice of catering options - self catering or restaurant.

Posted by on 17 Aug. 2019

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Comment from Hotel Management

31 Aug. 2019 by Caroline

Thank you

About the Palm Bay Resort

Location Palm Bay Resort, Whitsundays, QLD 4741

Property Features

Palm Bay Resort offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A spa tub, a fitness center, and spa services are also featured at Palm Bay Resort. An airport shuttle at scheduled times is available for a fee. Smoking is allowed in designated areas at this 4-star Whitsundays hotel.

  • 1 floor
  • 25 guestrooms or units
  • 2 bars or lounges
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Smoking in designated areas
  • Coffee shop
  • Dining venue

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Palm Bay Resort offers 25 accommodations with safes and irons/ironing boards. Rooms open to balconies. Bathrooms include showers and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided weekly.

  • Private balcony
  • Shower
  • Housekeeping (weekly)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.

Palm Bay Resort has a restaurant on site.

Spa Services

  • Body treatments
  • Facial treatments
  • Massages on beach
  • Body wraps
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

Guests must transfer via boat to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. The front desk is open daily from 8:00 AM - 6:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Outside alcohol is not permitted, but is available for purchase.

Guests must arrange transfers (surcharge) at least 48 hours prior to arrival. Options include sea plan, helicopter, or water taxi from Hamilton Island or Shute Harbor.

To get to the property, guests need to transfer by boat. Transfers need to be confirmed by contacting the property at least 48 hours before travel at the number on the booking confirmation. The front desk at this property is open daily from 8:00 AM - 6:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children 15 and younger are not allowed at this property. All guests older than 15 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Palm Bay Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 15 and AUD 25 per person (approximately)
  • Airport shuttle fee: AUD 75 per person (one-way)
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palm Bay Resort Long Island
  • Palm Bay Long Island
  • Palm Bay Resort Hotel
  • Palm Bay Resort Whitsundays
  • Palm Bay Resort Hotel Whitsundays

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 15 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.