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Palm Bay Resort

4.0 star property
Beachfront hotel with a fitness centre

Photo gallery for Palm Bay Resort

View from property
Exterior
Platinum House
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Air conditioning
  • Restaurant

Explore the area

Map
Palm Bay Resort, Whitsundays, Whitsundays, QLD, 4741
  • Palm Bay Beach
  • Pelican Island
  • Airlie Beach Lagoon
    ‪16 min drive‬
  • Hamilton Island, QLD (HTI-Great Barrier Reef)
    ‪239 min drive‬

Room options

View all photos for Ocean View House

Ocean View House

Ocean View House

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Blackout curtains
Ceiling fan
2 bedrooms
  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Ocean View Bure

Highlights

Balcony
Air conditioning
Mini-fridge
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Beachfront Bungalow

Two Bedroom Beachfront Bungalow | Living area

Two Bedroom Beachfront Bungalow

Highlights

Balcony
Separate sitting area
Air conditioning
Mini-fridge
Blackout curtains
Ceiling fan
2 bedrooms
Private bathroom
  • 70 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Ocean View Bure

Ocean View Bure

Ocean View Bure

Highlights

Balcony
Air conditioning
Mini-fridge
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Serenity Bure

In-room safe, blackout curtains, iron/ironing board, bed sheets

Serenity Bure

Highlights

Balcony
Air conditioning
Mini-fridge
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
  • 42 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Platinum House

Platinum House | Private kitchen

Platinum House

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Dishwasher
Smart TV
Washer/dryer
  • 120 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Beachfront Bungalow

One Bedroom Beachfront Bungalow | Living area

One Bedroom Beachfront Bungalow

Highlights

Balcony
Separate sitting area
Air conditioning
Mini-fridge
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 62 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Hibiscus Suite

Hibiscus Suite | Living room

Hibiscus Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Mini-fridge
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Beachfront Villa

Beachfront Villa

Beachfront Villa

Highlights

Balcony
Air conditioning
Mini-fridge
Blackout curtains
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

About the area

Whitsundays

At Palm Bay Resort, you'll be 12.1 km (7.5 mi) from Airlie Beach Lagoon and 23.2 km (14.4 mi) from Whitehaven Beach. Highlights at this beachfront hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include deep-tissue massages, prenatal massages and facials. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. Added amenities include a coffee shop/cafe and a snack bar/deli. .Sights in the region of this 4-property class Whitsundays hotel include Palm Bay Beach and Passage Peak.

What's nearby

  • Molle Islands National Park - 1 min walk - 0.0 km
  • Lovers Cove - 2 min drive - 0.8 km
  • Airlie Beach Lagoon - 16 min drive - 12.2 km

Getting around

  • Proserpine Station - 45 min drive

Restaurants

  • Mamas Boys
  • The Palms Restaurant
  • Chocolate Fish Cake
  • Clubhouse

About this property

Palm Bay Resort

Beachfront hotel with a fitness centre
Palm Bay Resort offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges.

A library, a terrace, and tour/ticket assistance are also featured at Palm Bay Resort.

Smoking is allowed in designated areas at this 4-star Whitsundays hotel.

  • 1 floor
  • 25 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Palm Bay Resort offers 25 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials and body treatments. The spa is open selected days.

Languages

English, French, Italian, Spanish

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  • Free airport shuttle
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  • Free WiFi
4.3 out of 5, Excellent, 1,004 reviews
The price is AU$382
includes taxes & fees
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Property amenities

Parking and transport

  • No on-site parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor pool
  • Paddleboard

Conveniences

  • Grocery/convenience store
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Spa open select days

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
The property charges 1.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Outside alcohol is not permitted, but is available for purchase.
Guests must arrange transfers (surcharge) at least 48 hours prior to arrival. Options include sea plan, helicopter, or water taxi from Hamilton Island or Shute Harbor.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 15 and younger are not allowed at this property. All guests older than 15 are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. The property is professionally cleaned.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 15 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palm Bay Resort Long Island
Palm Bay Long Island
Palm Bay Resort Hotel Whitsundays
Palm Bay Resort Hotel
Palm Bay Resort Whitsundays
Palm Bay Resort Hotel Whitsundays

Frequently asked questions

What is the cancellation policy at Palm Bay Resort?

Palm Bay Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Palm Bay Resort?

Yep, Palm Bay Resort is on Palm Bay Beach. Fun beach activities include snorkelling, kayaking and fishing.

Is there a spa on site at Palm Bay Resort?

Yep, there is an onsite spa at Palm Bay Resort. You'll enjoy heaps of services like facials and body treatments, as well as prenatal massages.

Does Palm Bay Resort have a pool?

Palm Bay Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Palm Bay Resort?

Palm Bay Resort features a full-service spa, an outdoor pool and 2 bars.

What makes Palm Bay Resort a romantic place to stay?

Couples dining and romance packages, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Palm Bay Resort.

Is there a free airport shuttle available at Palm Bay Resort?

No, Palm Bay Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Palm Bay Resort?

Yep, you can grab a meal at Palm Bay Resort's onsite restaurant.

What time are check-in & check-out at Palm Bay Resort?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Palm Bay Resort?

No, pets are not allowed.

Palm Bay Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 217 out of 299 reviews
Rating 8 - Good. 58 out of 299 reviews
Rating 6 - Okay. 14 out of 299 reviews
Rating 4 - Poor. 4 out of 299 reviews
Rating 2 - Terrible. 6 out of 299 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rochelle

Liked: Cleanliness, staff & service
Able to take own boat.
Stayed 2 nights in Mar 2025

10/10 Excellent

Norah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Jodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super relaxing as adult only island. We felt like we had the whole island to ourselves. Beautiful location and crystal clear waters.
Stayed 3 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Cameron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The views are amazing. The rooms are outdated and a little ran down. They have a strict no BYOB rule but ran out of the beer I drink on day 1. Food is not great for the price. Customer service could be much better. Overall experience would be a 5/10
Stayed 2 nights in Jan 2025

4/10 Poor

Karen, Bloomington

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My personal visit was not good. I felt like a they took advantage of being remote and there was no other choice but to buy things to eat or drink there for a unreasonable charge.There were bugs and huge spiders and dead roaches in my room. The whole place is outdated.
Stayed 2 nights in Jan 2025

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service
Quiet, small, unique resort. Food excellent and quite reasonably priced. Staff really pleasant and attentive. Resort looking a little tired in places. The cost of transport to and from the island can become quite expensive if you want to leave the island for a day trip. Beware also if you’re travelling in from the airport on a shuttle bus. Our flight was late and we nearly missed the last boat connection of the day, very stressful. My advice is stay at Airlie Beach first and do trips to the reef, scenic flights etc from there then travel and stay on the island without leaving for a few days. Also if you’re looking for a party this place is definitely not for you. Everything closed at 9/9.15, this wasn’t an issue for us but for others it could be. Pool area relaxing. Seeing the wallabies and yellow crested cockatoos roaming free was lovely.
Stayed 3 nights in Jan 2025

8/10 Good

kevin

Travelled with partner
A pleasant budget stay
Stayed 2 nights in Jan 2025

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Belle escapade

Dépaysement total dans un contexte tropical, seule déception les jelly-fish dans la mer mais l’hôtel ne peut rien y faire et met à notre disposition des wetsuit. Personnel très attentionné, la nourriture et les cocktails sont délicieux
Stayed 3 nights in Jan 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife & I escaped the rat race to spend 4 nights at Palm Bay Resort, Long Island to celebrate our upcoming 50th birthdays. From the moment we arrived we were made to feel welcome by the staff. We were allocated a lovely Ocean View Bure overlooking the turquoise water in the bay. The food in the restaurant was incredible and we were amazed to hear that the Chefs are both very young…… I hope they keep them as they are immensely talented. Happy hour in the Sunset Bar every night was just wonderful with a good variety at very modest prices ($16 during happy hour). The staff were delightful and always up for a chat (Jade & Lacey were so good to us). Most importantly the Resort encouraged you to switch off from the outside world (no TV’s, no WiFi) & reconnect with loved ones…… so refreshing in this digital age! Overall, we can’t recommend this experience highly enough. We loved our time at Palm Bay Resort & have both hit 2025 refreshed & recharged.
Stayed 4 nights in Jan 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms
Stayed 2 nights in Jan 2025

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Kathryn

Stayed 3 nights in Dec 2024

10/10 Excellent

Malak

Travelled with family
Liked: Staff & service, amenities
Palm Bay Resort, located in the stunning Whitsundays on Long Island, offers surreal views and a peaceful atmosphere. I recently spent 7 days there with my son and loved the convenient location, just a 15-minute water taxi ride from Airlie Beach. While the serene setting is perfect for relaxation, the lack of activities on the island made it less engaging for my active teenager. The food was excellent, but I was disappointed that housekeeping wasn’t done daily. This resort has great potential to become a top destination if the villas were refurbished and more activities were introduced to enhance the guest experience.
Stayed 5 nights in Dec 2024

10/10 Excellent

Steven James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a delight to stay in paradise at the Palm Bay resort. A must location to anyone who likes relaxation, beautiful scenery and wonderful service in all fields. 5 out of 5
Stayed 7 nights in Dec 2024

10/10 Excellent

Anne-marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heaps of friendly staff to help you out, Great dinning. Beautiful and quiet. You could do as little or as much as you wanted whilst on the island. Gorgeous seating options everywhere. Pool side bar and pool heaps of room for everyone. Would definitely recommend to friends and family.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kieran Ayron

Liked: Cleanliness, staff & service, property conditions & facilities
Very great island to get away for a few days and unwind I didn't want to leave definitely would love to come back again
Stayed 6 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was tropical and the Wallaby's are almost tame. I liked the staff, who were always very helpful.
Stayed 5 nights in Dec 2024

2/10 Terrible

Laura

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was shocked to see the judgement and poor service from the staff at the resort. We were celebrating a friends birthday. The judgmental comments from staff, like “we close the bar at 9pm because we aren’t a ‘party’ resort” and learning that our group was being monitored/watched when off the island on a boating experience….. Guests are frequently reminded that they do not permit BYO through their website FAQS and a pre check in message, but neglects to advertise that they shut their bar at 9pm. Further, on any night, there were no more than 6 groups of breakfast or dinner guests. Be ready to wait 30 mins for beverage orders and another 30 mins for food. We had to regularly ask for plates to be cleared and top ups on water. As a reference Their poolside music selection mostly features music from the 60’s and 70’s, and even when we were the only guests in the pool area, when asked if the music could be changed, we were told that “corporate requires this playlist so that no one feels offended”. Heed warning with this property, spending thousands of dollars for my recent experience was not at all worth it in the least. I typically have a higher threshold for inconveniences, but it was just one thing after another with this property.
Stayed 3 nights in Nov 2024

10/10 Excellent

Erin de

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff excellent, room very comfortable with lots of extras. Has a nice beach and easy hiking around island.
Stayed 4 nights in Nov 2024

10/10 Excellent

Oana-Emilia, Rheinfelden

Liked: Cleanliness, staff & service, property conditions & facilities
Was Perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

Octavian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 7 nights in Nov 2024

8/10 Good

Doris

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Beautiful place to relax, with great food and great service.
Stayed 3 nights in Nov 2024

6/10 Okay

Glenn

We loved our stay at Palm Bay Resort. If you are looking for a quiet, relaxing holiday that involves lazing by the pool or beach, sipping cocktails, this is the perfect spot. The resort only takes 60 guests at one time ( I am pretty sure there were only 20-30 during our stay) If you do happen to feel energetic and are looking for activities, there are a couple of walks you can do around the island. You’ll see butterflies the size of small birds, wallabies and bush turkeys. The resort also provide kayaks and stand up paddle boards for guests to use. The beach is very protected and safe to swim & snorkel & is a haven for sea turtles There is also a small gym onsite. It is very basic. A little tired but usable. This island resort is such a little gem in the Whitsundays. So if you are wanting peace and quiet and looking to avoid the crowds, it is definitely the spot to be The only downfall we did notice, was that the resort is starting to look very tired and needs maintenance The shingles missing off some of the roofing around the resort, Mould on the ceiling in the bathroom of the accomodation, ceiling fans not working etc It would be a real shame to see this place slowly fall apart There didn’t seem to be any one main person managing the resort. The staff consisted of young travellers from across the globe on working visas (that stay on for a few months, before moving onto their next destination) They seemed to be running the show, ensuring the basic work was getting done.
Stayed 4 nights in Nov 2024

6/10 Okay

joanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Amazing spot but the accommodation is tired tired and falling apart. Needs an upgrade.
Stayed 4 nights in Nov 2024