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Holiday Inn El Paso West - Sunland Park by IHG

3.0 star property

Photo gallery for Holiday Inn El Paso West - Sunland Park by IHG

Fitness facility
Dinner served
Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
The current price is AU$175
includes taxes & fees
30 Mar - 31 Mar

Explore the area

View map
900 Sunland Park Drive, El Paso, TX, 79922
  • Place, Bob-O's Family Fun Center
    ‪3 min walk‬
  • Place, Sunland Park Mall
    ‪5 min walk‬
  • Place, Sunland Park Racetrack and Casino
    ‪3 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room

7.4 out of 10
Good
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.2 out of 10
Very good
(91 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(76 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 Queen Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Accessible Tub)

Standard Room, 1 Double Bed, Accessible (Accessible Tub)

Standard Room, 1 Double Bed, Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Holiday Inn Express & Suites El Paso - Sunland Park Area by IHG

Pacific Park
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 1,003 reviews
The price is AU$183
includes taxes & fees
5 Apr - 6 Apr
Holiday Inn Express & Suites El Paso - Sunland Park Area by IHG

About the area

El Paso

At Holiday Inn El Paso West - Sunland Park by IHG you'll be within just a 10-minute stroll of Bob-O's Family Fun Center and Sunland Park Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .Nine Hundred Bar & Grill is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and Hot tub. Business travelers can take advantage of meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. .Sights within a 10-minute drive of this 3-property class Pacific Park hotel include Western Playland Amusement Park and University of Texas at El Paso.

What's nearby

  • Bob-O's Family Fun Center - 3 min walk - 0.3 km
  • Sunland Park Mall - 5 min walk - 0.5 km
  • El Paso Desert Botanical Garden - 2 min drive - 1.9 km
  • Western Playland Amusement Park - 2 min drive - 3.1 km
  • Sunland Park Racetrack and Casino - 3 min drive - 3.5 km

Getting around

  • El Paso Union Depot - 9 min drive
  • El Paso International Airport (ELP) - 19 min drive

Restaurants

  • ‪Circle K - ‬8 min walk
  • ‪Sunland Park Racetrack & Casino - ‬3 min drive
  • ‪Whataburger - ‬19 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Corner Bakery Cafe - ‬15 min walk

About this property

Holiday Inn El Paso West - Sunland Park by IHG

Holiday Inn El Paso West - Sunland Park by IHG offers its guests an outdoor pool, a hot tub, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn El Paso West - Sunland Park by IHG. Self parking is free. A complete renovation of Holiday Inn El Paso West - Sunland Park by IHG was completed in January 2024.

This 3-star El Paso hotel is smoke free.

  • 175 guestrooms or units
  • 2 levels
  • 9 buildings
  • Conference rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn El Paso West - Sunland Park by IHG offers 175 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Similar properties

Dining
The Hotel at Sunland Park Casino El Paso, an Ascend Collection Hotel
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,155 reviews
The price is AU$116
includes taxes & fees
12 Apr - 13 Apr
The Hotel at Sunland Park Casino El Paso, an Ascend Collection Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7.50 to 15 for adults and USD 7.50 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Nine Hundred Bar & Grill

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (173 centimetre wide door)
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 9 buildings
  • Ballroom
  • Reception hall
  • Renovated entire property - January 2024
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7.50 to 15 for adults and USD 7.50 to 15 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn El Paso Sunland Park Drive I-10 West
Holiday Inn Sunland
Holiday Inn Sunland Drive
Holiday Inn Sunland Drive Hotel
Holiday Inn Sunland Drive Hotel El Paso Park I-10 West
Country Inn Carlson El Paso Sunland Park TX
Country Inn Carlson Sunland
Country Carlson El Paso Sunland Park TX
Country Carlson Sunland
Holiday Inn Sunland Park Hotel
Paso West Sunland Park By Ihg
Holiday Inn El Paso West Sunland Park
Holiday Inn El Paso West Sunland Park an IHG Hotel
Holiday Inn El Paso West - Sunland Park by IHG Hotel
Holiday Inn El Paso West - Sunland Park by IHG El Paso
Holiday Inn El Paso West - Sunland Park by IHG Hotel El Paso

Frequently asked questions

What is the cancellation policy at Holiday Inn El Paso West - Sunland Park by IHG?

Holiday Inn El Paso West - Sunland Park by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn El Paso West - Sunland Park by IHG?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Holiday Inn El Paso West - Sunland Park by IHG on 30 Mar 2026 start from AU$175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn El Paso West - Sunland Park by IHG?

Yep, Holiday Inn El Paso West - Sunland Park by IHG has a free self car park.

Does Holiday Inn El Paso West - Sunland Park by IHG have a pool?

Holiday Inn El Paso West - Sunland Park by IHG has an outdoor pool.

What makes Holiday Inn El Paso West - Sunland Park by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn El Paso West - Sunland Park by IHG.

Is Holiday Inn El Paso West - Sunland Park by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn El Paso West - Sunland Park by IHG is a hit with families.

Does Holiday Inn El Paso West - Sunland Park by IHG serve breakfast?

You bet, cooked-to-order brekkie is served on weekdays between 6:00 AM and 10:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn El Paso West - Sunland Park by IHG?

No, Holiday Inn El Paso West - Sunland Park by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn El Paso West - Sunland Park by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn El Paso West - Sunland Park by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Holiday Inn El Paso West - Sunland Park by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 803 out of 1533 reviews
Rating 8 - Good. 312 out of 1533 reviews
Rating 6 - Okay. 160 out of 1533 reviews
Rating 4 - Poor. 123 out of 1533 reviews
Rating 2 - Terrible. 135 out of 1533 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Diego

Stayed 1 night in Dec 2025

10/10 Excellent

Marissa

Stayed 2 nights in Dec 2025

10/10 Excellent

Magaly

Stayed 1 night in Oct 2025

2/10 Terrible

ANTONIO

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
HABITACION SUCIA, ALFOMBRAS, BAÑO ETC
Stayed 1 night in Dec 2025

4/10 Poor

Dan

No hot water, bearings bad in bathroom exhaust fan, stairs to 2nd floor are a tort waiting to happen…
Stayed 1 night in Dec 2025

6/10 Okay

Mayra

Liked: Staff & service
Rooms where dirty there was a lot of hairs everywhere in the restroom and sink. We had to change rooms and other room was the same with hairs everywhere and we weren’t able to change rooms again because the system over booked so we did not have another option but to stay in the other room.
Stayed 1 night in Dec 2025

4/10 Poor

James

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Ruben

Stayed 3 nights in Nov 2025

8/10 Good

William

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly at check in and gave me good directions to my room. This is a sprawling property. The room looked recently updated. The bed was comfortable. The room itself was clean, no odors an a good size. There were a few wear and tear items the needed attending to, such as a sliding closet door that had come off the track. Some stains on the carpet and a few scuffs on the walls.
Stayed 2 nights in Dec 2025

10/10 Excellent

ANA I

Stayed 1 night in Dec 2025

6/10 Okay

Tasha

Stayed 2 nights in Dec 2025

10/10 Excellent

Brisa

Stayed 1 night in Nov 2025

2/10 Terrible

Anthony

Liked: Staff & service
Disliked: Amenities
Heater was so loud we had to turn it off and it's wintertime
Stayed 1 night in Dec 2025

10/10 Excellent

Catalina

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and clean...thank you
Stayed 2 nights in Dec 2025

4/10 Poor

Marcela Alejandra

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me hospedé recientemente en este Holiday Inn y mi experiencia no fue la mejor. El baño es extremadamente pequeño, mide aproximadamente 1 m² (total), lo que hace muy incómodo moverse dentro. Además, la tina estaba sucia desde nuestra llegada. La alfombra del cuarto tenía restos de papitas, lo que demuestra poca atención a la limpieza. También hicieron falta toallas, y aunque llamamos varias veces a recepción, nunca contestaron.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

10/10 Excellent

Armando

Stayed 1 night in Nov 2025

2/10 Terrible

Gerardo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
This had to be one of the worst rooms I've ever stayed in! The carpets were very dirty and contained alot of debris where it seemed they had not been vacuumed. The ottoman in from of the sitting chair was filthy! Curtains were torn, tub had dead bugs in it, the spigot in the tub was practically falling off and anytime I wanted to go in or out it was a veritable wrestling match to just get the door open. I didn't adress this with the location because there seemed to be no management available. I also didn't make that effort because if the management truly cared about the comfort of your guest they would have never allowed a room to be offered in that inthat manner. I reached to the hotel management but all they said was that they would provide "feedback" to the location. I even offered to send pictures.thmareawi
Stayed 4 nights in Nov 2025

8/10 Good

Socorro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it
Stayed 1 night in Nov 2025

10/10 Excellent

Clayton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar was ok, but they ran out of the whiskeys I liked. Staff was awesome though and really accommodating. I only got my room cleaned once the whole 2 week trip though. You have to pay for breakfast, and it’s made to order, not like a “go grab what you want” situation at other hotels
Stayed 10 nights in Nov 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Yes
Stayed 1 night in Nov 2025

6/10 Okay

Fernando

Stayed 2 nights in Nov 2025

10/10 Excellent

Fernando

Stayed 2 nights in Nov 2025

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Appearance and cleanliness was great, as was the staff at check-in. But the heat didn't work, nor did the floor lamp,and the out
Stayed 1 night in Dec 2025

8/10 Good

estela

Travelled with family
Liked: Cleanliness, staff & service, amenities
El cuarto requiere en algunas cosas algo de mantenimiento. como el closet, el baño. La persona de recepción super atenta y cordial. La persona que atiende en el desayuno no es muy amable y parece molesta al atender.
Stayed 2 nights in Aug 2025