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The Ben, Autograph Collection

Property class: 4

Photo gallery for The Ben, Autograph Collection

A rooftop pool area with lounge chairs and tables, palm trees, and a view of the city at dusk.
Wicker chairs with cushions, a wooden table, and potted plants in a lobby area.
An outdoor dining area with tables and chairs, a bar, and a view of the water.
A restaurant with a bar area, seating with blue cushions, and a mural on the wall.
A modern hotel with multiple balconies, large windows, and a well-lit entrance.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$597
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
251 N NARCISSUS AVE, West Palm Beach, FL, 33401
  • Place, Clematis Street
    ‪1 min walk‬
  • Place, CityPlace
    ‪9 min walk‬
  • Place, Palm Beach County Convention Center
    ‪17 min walk‬
  • Airport, President Donald J. Trump Intl. Airport (DJT)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the outdoors.

Room, 1 King Bed, City View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Water View)

A hotel room with a large bed, a desk, a chair, a view of the water, and a balcony.

Standard Room, 1 King Bed (Water View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, City View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the outdoors.

Room, 1 King Bed, Hearing Accessible, City View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Water View)

A hotel room with a large bed, a desk, a chair, a view of the water, and a balcony.

Standard Room, 1 King Bed, Hearing Accessible (Water View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Bathtub

A hotel room with a large bed, a desk, a chair, a view of the water, and a balcony.

Room, 1 King Bed, Mobility Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

A modern hotel room with two beds, a desk, and a large window offering a city view.

Room, 2 Queen Beds, City View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Water View)

A hotel room with two beds, a desk, a chair, a lamp, and a view of the city.

Standard Room, 2 Queen Beds (Water View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Roll-in Shower

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Room, 2 Queen Beds, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

A modern hotel room with two beds, a desk, and a large window offering a city view.

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Bathtub

A hotel room with two beds, a desk, a chair, a lamp, and a view of the city.

Room, 2 Queen Beds, Mobility Accessible, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed (Water View)

A modern living room with a sofa, armchairs, a coffee table, and a view of a marina.

Standard Studio, 1 King Bed (Water View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed (Water View with Specialty Bathtub)

A modern hotel room with a large bed, a sofa, a coffee table, and a view of the city through large windows.

Standard Studio, 1 King Bed (Water View with Specialty Bathtub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed, Hearing Accessible (Roll-in Shower, Water View)

A modern living room with a sofa, armchairs, a coffee table, and a view of a marina.

Standard Studio, 1 King Bed, Hearing Accessible (Roll-in Shower, Water View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

West Palm Beach

At The Ben, Autograph Collection you'll be within just a 5-minute stroll of Clematis Street and within 15 minutes of CityPlace. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The bistro, Proper Grit, is open for breakfast, brunch, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and pool loungers as well as access to free bike hire. 17013 square feet (1581 square metres) of event facilities include 6 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 30-minute walk of this 4-property class West Palm Beach hotel include Palm Beach County Convention Center and Worth Avenue Mall.

What's nearby

  • Clematis Street - 1 min walk - 0.1 km
  • CityPlace - 9 min walk - 0.8 km
  • Palm Beach Atlantic University - 14 min walk - 1.2 km
  • Palm Beach County Convention Center - 17 min walk - 1.4 km
  • Kravis Center For The Performing Arts - 18 min walk - 1.5 km

Getting around

  • Brightline West Palm Beach Station - 10 min walk
  • President Donald J. Trump Intl. Airport (DJT) - 15 min drive

Restaurants

  • ‪Elisabetta's Ristorante - ‬1 min walk
  • ‪Rocco's Tacos & Tequila Bar - ‬3 min walk
  • ‪Roxy's Pub - ‬4 min walk
  • ‪Pumphouse Coffee Roasters - ‬2 min walk
  • ‪Duffy's Sports Grill - ‬3 min walk

About this property

The Ben, Autograph Collection

The Ben, Autograph Collection offers its guests an outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 17013 square feet (1581 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly The Ben, Autograph Collection. Parking is available for a fee.

This 4-star West Palm Beach hotel is smoke free.

  • 1 building
  • 208 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 17013 sq ft of conference space
  • 1581 sq. m of conference space
  • Built in 2019
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar by the pool
The Ben, Autograph Collection offers 208 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This West Palm Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 57 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 29 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Proper Grit
  • Spruzzo

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17,013 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Communal living room
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 145 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 29 per person
  • Valet parking fee: USD 57 per night (in/out privileges)
  • Pet fee: USD 145 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 12 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Ben West Palm, Autograph Collection Hotel
The Ben West Palm, Autograph Collection West Palm Beach
The Ben West Palm, Autograph Collection Hotel West Palm Beach

Frequently asked questions

What is the cancellation policy at The Ben, Autograph Collection?

The Ben, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ben, Autograph Collection?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at The Ben, Autograph Collection on 23 Nov 2026 start from AU$597, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ben, Autograph Collection?

Yep, The Ben, Autograph Collection has valet parking with in/out privileges for USD 57 per night.

Are there any beaches close to The Ben, Autograph Collection?

The closest beach to The Ben, Autograph Collection is Lake Worth Beach (11.4 km).

Does The Ben, Autograph Collection have a pool?

The Ben, Autograph Collection has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at The Ben, Autograph Collection?

The Ben, Autograph Collection features an outdoor pool, 2 restaurants and 2 bars.

What makes The Ben, Autograph Collection a romantic place to stay?

Ocean-view dining and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Ben, Autograph Collection.

Is The Ben, Autograph Collection family-friendly?

You bet! With amenities such as children's meals, free bike rentals and an outdoor pool, it's no surprise that The Ben, Autograph Collection is a hit with families.

Does The Ben, Autograph Collection serve breakfast?

Yep, cooked-to-order brekkie is available weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at The Ben, Autograph Collection?

No, The Ben, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Ben, Autograph Collection?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ben, Autograph Collection?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Ben, Autograph Collection?

Dogs are welcome at The Ben, Autograph Collection, with food and water bowls on offer. Just so you know, there's a weight limit of up to 23 kg per pet.

The Ben, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 488 out of 611 reviews
Rating 8 - Good. 58 out of 611 reviews
Rating 6 - Okay. 27 out of 611 reviews
Rating 4 - Poor. 18 out of 611 reviews
Rating 2 - Terrible. 20 out of 611 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, clean fun and trendy!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous planning on going back for a weekend
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the great stay, we’ll be back!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean hotel amazing staff especially the beautiful waitress Gigi best thing the roof top bar definitely recommended
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. Awesome vibe comfy rooms, great food and amazing staff. My go to in west Palm
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay. No complaints.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere and surroundings.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice as you can imagine it being. Both bars had attentive bartenders and good drinks! The room was beautiful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and well decorated. Felt like they thought about everything
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Dog friendly hotel. Urine smell throughout.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was incredibly friendly, check in was seamless, they even follow up with you to ensure everything is to your liking. The rooms were very clean and well maintained. This is one of the best hotels in the downtown WPB area. Will stay again in the future.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth every penny. Clean, friendly staff, very comfortable.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time I parked for the valet until I checked out, every employee of the Ben was not only extremely accommodating, friendly first class consistently gave me full undivided attention to ensure that I felt comfortable. I was being heard, and I was having a comfortable, relaxing positive stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, great location and service was great
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Super comfortable bed and bedding.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ben is a world class phenomenal property! From the entry way held open for you by 2 smiling doormen, to the delightfully engaging gushing warmth of the front desk personnel who will provide you with fruit steeped water or an adult beverage, to the exquisitely beautiful jungle-like lobby setting to the balcony rooms with spectacular views of the marina, intercostal and even the spires of The Breakers, to the most fantastic rooftop pool and bar, all in a perfect location to explore downtown west Palm Beach, this is among my favorite stays in the world. Wish I owned it
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Classy hotel with warm, courteous, and friendly service. Will recommend and stay here again.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is excellent. The staff was fantastic. Highly recommend staying at the Ben. We stayed there for 8 nights with our pet.
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It is well located and well designed with a very good breakfast and cool rooftop bar!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfull hotel
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Amenities
Wonderful place staff were amazing!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, wonderful interior design of the hotel, amazing location, and the kindest staff. Very satisfied with our stay!
Stayed 4 nights in May 2025

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