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Canopy by Hilton West Palm Beach Downtown

4.0 star property
Hotel with 2 restaurants, a short walk to CityPlace

Photo gallery for Canopy by Hilton West Palm Beach Downtown

Outdoor pool
2 restaurants, breakfast served
Rooftop terrace
2 restaurants, breakfast served
2 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • 24/7 front desk
The current price is AU$388
includes taxes & fees
26 May - 27 May

Explore the area

Map
380 Trinity Place, West Palm Beach, FL, 33401
  • CityPlace
    ‪5 min walk‬
  • Palm Beach County Convention Center
    ‪8 min walk‬
  • Clematis Street
    ‪9 min walk‬
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
  • City view
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

View from room

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Heating
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Balcony (3-Room)

Suite, Balcony (3-Room) | View from room

Suite, Balcony (3-Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Blackout curtains
2 bedrooms
  • City view
  • 92 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
  • City view
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

View from room

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

West Palm Beach

At Canopy by Hilton West Palm Beach Downtown you'll be within just a 10-minute stroll of popular attractions like CityPlace and Clematis Street. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a gym. .The restaurant, Banter Restaurant, is open for breakfast. Treehouse Lounge & Bar is the hotel's own lobby lounge. 3069 square feet (285 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and free use of bicycles. Each morning cooked-to-order breakfast is served between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Within a 30-minute walk of this 4-property class Downtown West Palm Beach hotel, attractions include Palm Beach County Convention Center and Worth Avenue.

What's nearby

  • CityPlace - 5 min walk - 0.4 km
  • Palm Beach County Convention Center - 8 min walk - 0.7 km
  • Clematis Street - 9 min walk - 0.8 km
  • Kravis Center For The Performing Arts - 10 min walk - 0.9 km
  • Norton Museum of Art - 11 min walk - 1.0 km

Getting around

  • Brightline West Palm Beach Station - 13 min walk
  • West Palm Beach, FL (PBI-Palm Beach Intl.) - 12 min drive

Restaurants

  • ‪Rosemary Square Kiosk - ‬6 min walk
  • ‪The Cheesecake Factory - ‬7 min walk
  • ‪El Camino West Palm Beach - ‬6 min walk
  • ‪True Food Kitchen - ‬7 min walk
  • ‪RH Rooftop Restaurant West Palm - ‬5 min walk

About this property

Canopy by Hilton West Palm Beach Downtown

Hotel with 2 restaurants, a short walk to CityPlace
Canopy by Hilton West Palm Beach Downtown offers its guests an outdoor pool, a health club, and complimentary bicycles. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3069 square feet (285 square metres) and includes conference space. A rooftop terrace, gift shops/newsstands, and a front desk safe are also featured at the business-friendly Canopy by Hilton West Palm Beach Downtown. Parking is available for a fee.

This 4-star West Palm Beach hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • 3069 sq ft of conference space
  • 285 sq. m of conference space
  • Built in 2020
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Canopy by Hilton West Palm Beach Downtown offers 150 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Banter Restaurant
  • Treehouse Lounge & Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,069 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Valet parking fee: USD 38 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton West Palm
Canopy West Palm Beach Downtown
Canopy by Hilton West Palm Beach Downtown Hotel
Canopy by Hilton West Palm Beach Downtown West Palm Beach
Canopy by Hilton West Palm Beach Downtown Hotel West Palm Beach

Frequently asked questions

What is the cancellation policy at Canopy by Hilton West Palm Beach Downtown?

Canopy by Hilton West Palm Beach Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Canopy by Hilton West Palm Beach Downtown?

As of 2 May 2025, prices found for a 1-night stay for 2 adults at Canopy by Hilton West Palm Beach Downtown on 26 May 2025 start from AU$388.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Canopy by Hilton West Palm Beach Downtown?

Yep, Canopy by Hilton West Palm Beach Downtown has secured covered valet parking with in/out privileges for USD 38 per day.

Are there any beaches close to Canopy by Hilton West Palm Beach Downtown?

The closest beach to Canopy by Hilton West Palm Beach Downtown is Lake Worth Beach (10.6 km).

Does Canopy by Hilton West Palm Beach Downtown have a pool?

Canopy by Hilton West Palm Beach Downtown has an outdoor pool.

What luxury perks are available at Canopy by Hilton West Palm Beach Downtown?

Canopy by Hilton West Palm Beach Downtown features a health club, an outdoor pool and 2 restaurants. All guestrooms come with premium bedding and espresso makers.

What makes Canopy by Hilton West Palm Beach Downtown a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Canopy by Hilton West Palm Beach Downtown.

Does Canopy by Hilton West Palm Beach Downtown serve breakfast?

Yep, cooked-to-order breakfast is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Canopy by Hilton West Palm Beach Downtown?

No, Canopy by Hilton West Palm Beach Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Canopy by Hilton West Palm Beach Downtown?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Canopy by Hilton West Palm Beach Downtown?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Canopy by Hilton West Palm Beach Downtown?

Dogs are welcome at Canopy by Hilton West Palm Beach Downtown, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Canopy by Hilton West Palm Beach Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 481 out of 698 reviews
Rating 8 - Good. 108 out of 698 reviews
Rating 6 - Okay. 47 out of 698 reviews
Rating 4 - Poor. 27 out of 698 reviews
Rating 2 - Terrible. 35 out of 698 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Danielle

Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Avril

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul, Rockledge

Stayed 1 night in Jan 2025

10/10 Excellent

Katiuska

Stayed 1 night in Jan 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so welcoming and helpful. Location was perfect!
Stayed 2 nights in Jan 2025

10/10 Excellent

Erica

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was lovely, room was spacious
Stayed 5 nights in Jan 2025

6/10 Okay

Leonardo

Good location and interesting property from an architecture standpoint. Management was kind but this hotel was clearly understaffed during our stay. I feel the place requires a bit more attentions in terms of maintenance and service overall.
Stayed 2 nights in Dec 2024

10/10 Excellent

Oliver de la rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2024

8/10 Good

Wanda, Deerfield Beach

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is very nice, the staff are warm and friendly. The shuttle driver "Bob" super guy. Very helpful. My only compliant is the rugs in the room needed to be cleaned, and the bathroom towels were tattered. Wish they had some vegan options at the two locations to eat at onsite.
Stayed 2 nights in Dec 2024

4/10 Poor

peggy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was 4pm and room was not available until 4:30, chaotic lobby and dirty carpet in the room . Would not come back to this property
Stayed 1 night in Dec 2024

4/10 Poor

Jimmy

Travelled with family
Disliked: Cleanliness, staff & service
As a Hilton Gold Member, I had high expectations for my stay at the Canopy Hilton in West Palm Beach, but it turned out to be a huge disappointment. Over my 3-night stay, there were no towels in my room for two of the nights, and I had to repeatedly call the front desk to address the issue. Despite my loyalty status, the staff seemed completely indifferent and offered no sense of urgency or care. To make matters worse, housekeeping skipped cleaning my room entirely on one of the days, which added to the frustration. When I brought up these issues, the staff’s apathetic attitude was shocking, and there was no attempt to resolve the situation or acknowledge the inconvenience. As a loyal Hilton guest, this experience fell far below the standard I’ve come to expect. I wouldn’t recommend this property to anyone seeking a comfortable or well-managed stay.
Stayed 3 nights in Dec 2024

6/10 Okay

Stefanie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff was super friendly. Whoever we walked into was very friendly and helpful. Upon arrival in our room we tried to lay on the bed and found ourselves in a whole. The mattress was overused and didn’t have any shape anymore. We asked for another room with a better bed and they did switch us. The new rooms bed was better however it was not as clean. We found black long hair everywhere and there was rice left overs by the toilet which made me wonder why there was food around the toilet. Other then that we slept great, it was quite and the room is spacious. Staff was very nice!
Stayed 2 nights in Dec 2024

10/10 Excellent

Saine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Brittany

Stayed 1 night in Nov 2024

10/10 Excellent

Jelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great stay, very understanding and accommodating. Will return in the future.
Stayed 1 night in Dec 2024

6/10 Okay

Patrick

Liked: Staff & service
Disliked: Room comfort

Trendy but lacks quality

The hotel is trendy, but the quality was sub par in comparison to other hotels nearby in the same price point. The room has zero ventilation, pillows are huge making sleeping uncomfortable, paper thin walls, and no privacy with sliding bathroom doors that don’t lock or stay closed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Fanoula

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Madelin

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos, Smithtown

Travelled with partner
Liked: Staff & service, property conditions & facilities
Recommend
Stayed 2 nights in Nov 2024

2/10 Terrible

Mary Jo

Disliked: Room comfort
Pool Ed closed for entertainment and there were NO BLANKETS on the bed. It was freezing in room!
Stayed 1 night in Nov 2024

8/10 Good

Kostandinos D, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff. Only a few minor points. Charcoal based toiletries smell like you were in a campfire. No complimentary water. A questionably clean reusable glass milk jug to fetch water from down the hall is a little ridiculous. Masquerading it as “eco” rather than cost savings is an insult. These two little things would make me consider alternate accommodations at a Marriott with price point and location being similar.
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great experience even before we got there. The front desk was very helpful. They have a shuttle transport you around nearby areas very accommodating. Looking forward to coming back to this hotel again.
Stayed 1 night in Nov 2024