At Timbertown Resort & Motel, you'll be 0.5 km (0.3 mi) from Timbertown Heritage Theme Park and 7.7 km (4.8 mi) from Bago Bluff National Park. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.
The restaurant, LOGGERS CAFE/RESTUARANT , is open for breakfast. Added amenities include free WiFi in public areas and an outdoor tennis court.
Sights within a 20-minute drive of this 4-star Wauchope motel include Billabong Koala Wildlife Park and Queens Lake State Conservation Area.
Timbertown Resort & Motel ratings based on 180 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Timbertown Resort & Motel
Everyone (75)Couples (52)Family (53)
5 out of 5
Highly recommend when visiting Timbertown
Posted by Leanne on 7 Aug. 2022
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5 out of 5
.
Posted by Christine on 9 Jul. 2022
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5 out of 5
To be honest I wasn’t expecting much. I lived in Wauchope 30 years ago so my expectations were very low and I was so pleasantly surprised! Everything was wonderful including a very comfortable bed, beautiful hot shower and plenty of room.
Posted by Michelle on 4 Jul. 2022
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5 out of 5
Self check in was a breeze, rooms clean and quiet, and good access to services
Posted by Lee on 2 Jul. 2022
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5 out of 5
Always a fantastic stay at TimberTown Resort. Very friendly and accommodating hosts, quiet and peaceful surroundings and comfortable beds!
Posted by Darren on 22 Jun. 2022
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3 out of 5
Posted by David on 13 May 2022
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1 out of 5
Very disappointed with the service.. management needs to improve service...at the time of booking, website wouldn't book more than 2adults while we were 1adult and 3kids visiting... Few days before the trip, we contacted the motel and were advised that additional $25 would be charged for kids. But actually charged $45 on top on our original booking $145/- it was done before the keys were put aside for us as we were checking in afterhours..(after 5pm on Saturday 23Apr).. the place was convenient for us but it was an utterly disappointing customers service..
Posted by Sadaf on 28 Apr. 2022
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Comment from Hotel Management
29 Apr. 2022
by Jo-Anne
We are also disappointed that you choose to leave a review of this manner, given that the booking was made and came to us as 2 adults & 1 child which is the maximum number of people that the room you booked can accommodate. If you were trying to book a room as 1 adult and 3 children, you would not have been able to select this room when booking online. You are correct in saying that upon contacting us, you were advised that although we do not usually allow 4 people to stay in that room, as we were fully booked and could not accommodate you in another room, we would be flexible so as to ensure that you and your family had accommodation. It was explained that to cover the cost of extra linens for the additional person a surcharge of $25 would be added. Your booking through this booking platform was charged at the time of booking at $160 (email verification can be provided) so the total charged on the day of arrival would be $185 to which you agreed.
Our Terms & Conditions which were emailed to you upon booking, clearly state that the credit card provided when booking will be charged at any time on the day of arrival. As you were checking in after hours, this was done prior to your arrival, to ensure that payment was processed and approved prior to Reception closing.
It is very disappointing that even though Management went above and beyond to ensure that your family was accommodated, you have chosen to criticize rather than be graceful in thanks for our help.
2 out of 5
Either wotif or the property owner needs to advertise the place correctly. It was shown on the website that it’s a pet friendly accommodation but apparently not all rooms are. I was fined $100 afterwards for bring my puppy there thinking it was ok. This is very misleading to the customers.
Posted by Cathy on 31 Dec. 2021
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3 out of 5
Hot water was only like warm in the shower on both occasions I used it.
Room was cold, heater didn’t seem to get warm enough to heat the room.
Posted by a verified traveller on 14 Jul. 2021
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3 out of 5
Posted by a verified traveller on 28 Jun. 2021
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Comment from Hotel Management
14 Jul. 2021
by Rob
Thank you for taking the time to give a rating on your stay.
There's a restaurant on site. WiFi is free in public spaces. Timbertown Resort & Motel offers its guests an outdoor tennis court and an outdoor pool. The business-friendly Timbertown Resort & Motel also features barbecue grills, a garden, and a picnic area. Free self parking is available. This 4-star Wauchope motel is smoke free.
1 floor
27 guestrooms or units
2 buildings
Dining venue
Conference space
Express check-in
Express check-out
Garden
BBQ grill(s)
Outdoor picnic space
No smoking on site
Family Friendly Amenities
Number of outdoor pools - 1
Outdoor pool
Free WiFi
Outdoor tennis courts - 1
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Train station: Wauchope Station (2.9 km / 1.8 mi)
Parking: Free self parking
Room Amenities
Timbertown Resort & Motel offers 27 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.
Flat-screen television
Digital channels
Electric kettle
Housekeeping (once per stay)
Hair dryer
Iron and ironing board
Blackout drapes
Air conditioning
Ensuite bathroom
Free tea bags/instant coffee
Wardrobe or closet
Toothbrush and toothpaste available
Change of towels (on request)
Food & Drink
LOGGERS CAFE/RESTUARANT - This restaurant serves breakfast only.
Nearby Activities
Recreational amenities at the motel include an outdoor tennis court and an outdoor pool.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
The front desk is open during the following times:
Monday - Friday: 8:30 AM - 5:30 PM
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
This property's front desk is open during the following times:
Monday - Friday: 8:30 AM - 5:30 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
No rollaway/extra beds available
No cots (infant beds) available
No lifts
Service animals are allowed
Service animals are exempt from fees/restrictions
Events/parties not allowed
Guests will receive an email with special check-in instructions
Debit cards not accepted
Staffed front desk
Smoke detector
Security system
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service not has not been amended for enhanced safety
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Guests must register online prior to arrival
Hotel Names
Timbertown Resort Motel Wauchope
Timbertown Resort Motel
Timbertown & Motel Wauchope
Timbertown Resort & Motel Motel
Timbertown Resort & Motel Wauchope
Timbertown Resort & Motel Motel Wauchope
You should know
Pool access available from 7:30 AM to 7:30 PM.
Alcohol isn't served at Timbertown Resort & Motel.
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Frequently Asked Questions
Timbertown Resort & Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Timbertown Resort & Motel uses enhanced cleaning measures, offers contactless check-in, and ensures social distancing.
Yep, Timbertown Resort & Motel has a free self car park.
The closest beach to Timbertown Resort & Motel is Lighthouse Beach (19.5 km).
Timbertown Resort & Motel has an outdoor pool. The pool is open 7:30 AM to 7:30 PM.
No, Timbertown Resort & Motel does not offer an airport shuttle service.
Yep, you can grab a meal at Timbertown Resort & Motel's onsite restaurant.The dining venue will be unavailable from October 25 2021 to December 31 2022 (dates subject to change).
Check-in begins at 2 PM. Check-out time is 10 AM.
No, only service animals are allowed.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
