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4.1 out of 5

"Highly recommend when visiting Timbertown " More

By a verified traveller on Sun 07 Aug 2022

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Hotel Description

At Timbertown Resort & Motel, you'll be 0.5 km (0.3 mi) from Timbertown Heritage Theme Park and 7.7 km (4.8 mi) from Bago Bluff National Park. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, LOGGERS CAFE/RESTUARANT , is open for breakfast. Added amenities include free WiFi in public areas and an outdoor tennis court.

Sights within a 20-minute drive of this 4-star Wauchope motel include Billabong Koala Wildlife Park and Queens Lake State Conservation Area.

Standard Room, Non Smoking (Queen Twin Share)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$128* Per night/room 14 Aug. - 15 Aug.

Executive Room, Non Smoking (Executive Family)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Executive Room, Non Smoking (Executive Twin)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Room, Non Smoking, Balcony (Spa Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, Non Smoking (Executive Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, Non Smoking (Executive King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Timbertown Resort & Motel ratings based on 180 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Timbertown Resort & Motel

Everyone (75) Couples (52) Family (53)
5 out of 5
Highly recommend when visiting Timbertown

Posted by on 7 Aug. 2022

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5 out of 5
.

Posted by on 9 Jul. 2022

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5 out of 5
To be honest I wasn’t expecting much. I lived in Wauchope 30 years ago so my expectations were very low and I was so pleasantly surprised! Everything was wonderful including a very comfortable bed, beautiful hot shower and plenty of room.

Posted by on 4 Jul. 2022

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5 out of 5
Self check in was a breeze, rooms clean and quiet, and good access to services

Posted by on 2 Jul. 2022

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5 out of 5
Always a fantastic stay at TimberTown Resort. Very friendly and accommodating hosts, quiet and peaceful surroundings and comfortable beds!

Posted by on 22 Jun. 2022

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3 out of 5

Posted by on 13 May 2022

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1 out of 5
Very disappointed with the service.. management needs to improve service...at the time of booking, website wouldn't book more than 2adults while we were 1adult and 3kids visiting... Few days before the trip, we contacted the motel and were advised that additional $25 would be charged for kids. But actually charged $45 on top on our original booking $145/- it was done before the keys were put aside for us as we were checking in afterhours..(after 5pm on Saturday 23Apr).. the place was convenient for us but it was an utterly disappointing customers service..

Posted by on 28 Apr. 2022

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Comment from Hotel Management

29 Apr. 2022 by Jo-Anne

We are also disappointed that you choose to leave a review of this manner, given that the booking was made and came to us as 2 adults & 1 child which is the maximum number of people that the room you booked can accommodate. If you were trying to book a room as 1 adult and 3 children, you would not have been able to select this room when booking online. You are correct in saying that upon contacting us, you were advised that although we do not usually allow 4 people to stay in that room, as we were fully booked and could not accommodate you in another room, we would be flexible so as to ensure that you and your family had accommodation. It was explained that to cover the cost of extra linens for the additional person a surcharge of $25 would be added. Your booking through this booking platform was charged at the time of booking at $160 (email verification can be provided) so the total charged on the day of arrival would be $185 to which you agreed. Our Terms & Conditions which were emailed to you upon booking, clearly state that the credit card provided when booking will be charged at any time on the day of arrival. As you were checking in after hours, this was done prior to your arrival, to ensure that payment was processed and approved prior to Reception closing. It is very disappointing that even though Management went above and beyond to ensure that your family was accommodated, you have chosen to criticize rather than be graceful in thanks for our help.

2 out of 5
Either wotif or the property owner needs to advertise the place correctly. It was shown on the website that it’s a pet friendly accommodation but apparently not all rooms are. I was fined $100 afterwards for bring my puppy there thinking it was ok. This is very misleading to the customers.

Posted by on 31 Dec. 2021

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3 out of 5
Hot water was only like warm in the shower on both occasions I used it. Room was cold, heater didn’t seem to get warm enough to heat the room.

Posted by on 14 Jul. 2021

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3 out of 5

Posted by on 28 Jun. 2021

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Comment from Hotel Management

14 Jul. 2021 by Rob

Thank you for taking the time to give a rating on your stay.

About the Timbertown Resort & Motel

Location 230 High Street, Wauchope, NSW 2446

Property Features

There's a restaurant on site. WiFi is free in public spaces. Timbertown Resort & Motel offers its guests an outdoor tennis court and an outdoor pool. The business-friendly Timbertown Resort & Motel also features barbecue grills, a garden, and a picnic area. Free self parking is available. This 4-star Wauchope motel is smoke free.

  • 1 floor
  • 27 guestrooms or units
  • 2 buildings
  • Dining venue
  • Conference space
  • Express check-in
  • Express check-out
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis courts - 1

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Wauchope Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Timbertown Resort & Motel offers 27 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.

  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Housekeeping (once per stay)
  • Hair dryer
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)

Food & Drink

LOGGERS CAFE/RESTUARANT - This restaurant serves breakfast only.

Nearby Activities

Recreational amenities at the motel include an outdoor tennis court and an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:30 PM
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:30 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guests must register online prior to arrival

Hotel Names

  • Timbertown Resort Motel Wauchope
  • Timbertown Resort Motel
  • Timbertown & Motel Wauchope
  • Timbertown Resort & Motel Motel
  • Timbertown Resort & Motel Wauchope
  • Timbertown Resort & Motel Motel Wauchope

You should know

  • Pool access available from 7:30 AM to 7:30 PM.
  • Alcohol isn't served at Timbertown Resort & Motel.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.