Marriott Hotels & Resorts - accommodation in Waterville

I've stayed at this property several times but this time was not as good as past stays. The common areas were not as clean as they usually are, trash cans overflowing etc. Hotel was fully booked so lots of noise and a fight broke out outside my room, staff was responsive. My room had used toiletries (bottles half empty) and an open bar of soap in the shower making me think maybe it wasn't really cleaned prior to my check in and there was no housekeeping service for 3 days. The breakfast is also not what it used to be. Very sparse choices

The hotel was recently renovated, and it looked like a new hotel. All the decor was well-appointed. The room was very clean . Breakfast included a nice variety of choices. It was a pleasant stay. I highly recommend this Hampton Inn.

We were very disappointed with our stay. The first room we were given had stains from bodily fluids on the beds, which was completely unacceptable. We requested a different room, and after moving, we found dirty towels left behind in the second room as well. To make matters worse, when I asked to switch rooms, I was told we would receive the room at a cheaper rate because of the inconvenience, but that never happened. Overall, the cleanliness, customer service, and handling of the situation were extremely disappointing. I would not stay here again.